Shout out to the team at the orland park location. I accidentally left some cash in a jacket and…read morethey returned it, honest business here!

Broken to half buttons , now want me to pay 7.00 , one month to check suit , I haven't wore it in 6…read moremonths

Dry cleaning using laundry and the service requested was to clean jackets and jeans. Very on time…read moreand very much needed great responses. Very much so a great deal of respect and concern expensive.

trash! dropped 3 pairs of pants to get sowe. 6 days later not one was even repaired. I even came a…read moreday after my scheduled pick up. they said come back after 5. all 3 pants still bot touched. not one apology

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

Trendy tuxes for $200? Sized up specifically for me? Sign me up. Can't say enough about how much I…read moreenjoyed my experience here. Customer service was phenomenal, dry cleaning services were very good and reasonably priced. Was able to communicate with them clearly. Glad i came across this place.

Rented a tux for my son's prom. During pictures, the 2 buttons on his tux jacket both came off. We…read morehad to run to get a needle and thread to sew them back on. Not only did we hold up everyone's pictures, but he ended up very embarrassed. I called Norman's for 2 weeks before I finally got a phone call back. I was told I would receive a refund for the rental. Two days later, I got a refund of $20.00. When I called, I was told I was supposed to only get $10.00. NEVER again will we use Norman's or recommend them to anyone.

Sleeve alteration cost of $30 to be paid on delivery a month later. first attempt to get my…read moreleather jacket store said it was missing to give them a week to find. 2 weeks later returned to get my item. Store said it found it in Joliet to come back in a week. return a week later, store manager Jessie said driver did not deliver to come back in a week. I have been coming back week after week and store refused to reimburse me and never got my beloved biker leather jacket. store is running scams. consumer beware!

great and their quick plus efficient, try them and give your specific instructions. they get it…read moreright

awesome job. luv how my clothes came out I recommend…read morethis place customers service are so nice Thank you guys

After over 15 years of being a devoted customer this place screwed me of a very expensive shirt…read more Picked up my dry cleaning, never had to inspect for quality, thinking this is a top quality cleaners, not cheap either, Took my shirt out of the plastic wrap and noticed bottom button missing with much of material TORN. Brought the shirt back and was told they didn't cover buttons, but then what about the torn material where the bottom was to be. Basically, was told sorry can't help you Well, there are a few more dry cleaners in area that I and my family will be visiting. This is not service nor taking responsibility for their damage Definitely don't recommend this business

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I got my wedding dress altered by Iana and she did a wonderful job! She was nonjudgmental and I…read morereally felt like she cared about me feeling my best on my special day! When I needed to make a last minute adjustment to my corset she was extremely accommodating. Some seamstresses might make you feel bad about needing to change something but for a pro like Iana she made me feel like it was no big deal. I would recommend Davis for any Chicago bride looking for excellent work and a professional team.

I dropped off a $75 jacket to be cleaned When I pick the jacket up it had Lint balls white all…read moreover it in my jacket is black. inside and out. Very horrible service. The person who was working there was Very mean to me also.I would never recommend it or go there again.

This laundromat used to be one of the best ones in the Heights, but lately there seems to be a new…read moreissue every time I come in. The dryers aren't heating properly, and some of the washing machines don't get water until the cycle is damn near over. You end up having to add extra detergent and water from the sink just to get proper suds. When I brought these issues to the attendant's attention, instead of simply acknowledging the problem, I was met with an attitude and told that they "aren't mechanics" and that the water valve is slow. I never said you were a mechanic. I was informing you of an issue so that management could be made aware and, at the very least, a sign could be posted to let customers know there's a problem with certain machines. There's absolutely no reason to be rude to someone who is simply trying to make you aware of an issue. Customer service still matters. And then there are two giant signs that say NO PARKING, yet people are still allowed to park there. This makes it extremely difficult to bring your laundry through the front door, especially when you're carrying multiple bags or trying to load and unload your clothes. It also makes it difficult to access the designated parking area. This place really needs some attention. I hate to see a laundromat that used to be one of the best in the Heights go downhill because of poorly maintained equipment, confusing parking, and poor customer service. Hopefully management takes these concerns seriously and gets things fixed.

Very clean with friendly employees! The free Wi-fi allowed me to get some work done while I waited…read more A little pricey but worth it!

Since previous owners sold this laundromat, it has went downhill fast. It is dirty, not well…read morekept, roaches coming out of washers 27 and 28 in the back of laundromat. They also keep piled up clothes in back. This will breed any bug!!

Nothing VIP about it. Really dirty and not well kept. I've lost a lot of items here. The workers…read moreare also very mean