Had a long dress purchased for a wedding hemmed, good price, returned on time. very nice staff.

excellent work & friendly service. Had a 35-year-old cross stitched baby blanket for my son that I was giving to my son's child for the baby shower. They took the time and the blanket came out clean & pressed. Looked terrific. I appreciate all the time the owner took to do this great service. read more

Very friendly staff - everyone. The owner is very personable and professional. Consistent in their results, my clothes always come out great - no matter if it's a sweatshirt or a very expensive item of clothing - consistently great results! read more

Great service. I came in the day before prom to have an old dress cleaned after the dog had shredded her new prom dress. He was able to have it ready at noon and called me the morning off to let me know he was fixing the hem that was torn. He did an amazing job and showed he really cared. read more

I called Plaza Cleaners this morning in a panic thinking I ruined my daughter's hoco dress. I was turned down by CD cleaners yesterday so I took upon myself and tried to clean it per googles instructions. When I woke up this morning and saw the mess I made of the dress I was literally in tears. I'm so thankful for this place! My daughter's dress is literally perfect, better than when we bought it. I was told it would probably not be done until Thursday, if they were able to get the stain out, but they were able to get it done in 5 hours. They called me immediately and told me the dress is perfect and they were so happy they could help me and I could come anytime to pick it up. I headed straight there and the dress is in fact back to perfect. Also,I was only charged $18. They were so kind and made the whole process easy. I'll definitely be coming back and sending everyone I know. Thank you so much for saving my dress and saving me the pain of having to tell my daughter I completely ruined her first hoco dress. read more

Long time customer. Was using CD Cleaners and others locally. CD Cleaners basically destroyed one of my shirts and as a big chain less on the local customer service.. Have had some hiccups with Plaza, but they will try to do the right thing and resolve it. Even had a manager hand deliver an item to the house due to an issue. Don't know of any other dry cleaners That would do that! read more

Went in on a whim as we need a new dry cleaner. Our clothes were properly cleaned, owner was super nice, and felt the prices were fair.

I dropped off shirt to be "pressed" which I thought meant it would be ironed. Apparently the cleaners has two offerings for shirt service. One costs $2.59 and is a washing and a pressing. The other just "pressing" (not washed) costs around $5.00. The gentleman at the counter encouraged me to get the washing and pressing for the $2.59. Did so. When picked up there was puckering on the collar of the white dress shirt for husband to wear at our son's upcoming wedding. Along with the puckering, creases and wrinkles throughout the shirt. Apparently the service is not ironing the shirt, but they take a steamer and try to steam out the wrinkles/creases/puckerings. They did try to iron the collar where the puckering was but would have liked them to iron the whole shirt. Word of caution, make sure you ask it ironing done or just steaming. read more

I came to Plaza after another local cleaner turned collars on my dress shirts glossy in two cleanings (from worn out press pads I'm sure). Tom is a great owner - really cares about his business and his clients. Has taken numerous difficult stains from clothes, sometimes at his own time and expense to research an alternative when simple cleaning wouldn't do. Also, a true mark of service is not when things are right, but when mistakes happen. Tom has made efforts in the past to credit things that were his mistake and makes it right immediately, without asking! The custom shirt service is great for those that don't want expensive shirts ruined by cheap cleaners that have no service and generic offerings that ultimately damage clothes. Support your local small business - not a generic chain that will ruin your clothing and not care about it after! read more

I was in town for a wedding in September and they gave superior same day service!!!!!

I just moved here from North Carolina and found Plaza Cleaners in Yelp. I couldn't be happier that I found them. Not only are their prices very reasonable but the quality of their work is excellent. The owner was extremely friendly and thankful for my business. I would highly recommend them for anyone looking for a dry cleaner. read more

Plaza Cleaners was recently recommended to me by my daughter, and it was one of her "BEST" recommendations yet. I was greeted by a friendly and pleasant staff, and the owner Tom, you couldn't ask for a nicer and my helpful person. This cleaner's is reasonable, knowledgeable, friendly and they do great work. I am 100 percent sold on Plaza Cleaners and would highly recommend. Adina S. read more

Recently moved to Frankfort and was recommended to these guys. They're so nice... literally the nicest staff of any store I've been in. They do a great job cleaning clothes and they turn stuff around quickly. Not too much I can really say about a dry cleaner, but they're always so pleasant I felt like the least I can do is write them a good review :) read more

A great experience every time I visit this store! Friendly, courteous, and dependable. Fairly priced and a quick turnaround. I highly recommend Plaza Cleaners. They do a great job! read more

Went here twice. The first time instead of telling me that they couldn't get the stains out of my comforter, they took it, did whatever they did and charged me a bunch of money for wasting my time. Second time I went in, I dropped off my Banana Republic Pea Coat to be dry cleaned and have a couple buttons sewed back on. I went to pick it up and was completely ignored while the two much older women chatted away with the customers in front of them, even though they were completely checked out. I never even got a "We'll be with you in a moment." Finally when I did get to the register, the lady was completely rude to me. I should have checked my jacket before I left because you wouldn't expect an established business like this to completely sew my pockets shut but they did. Someone asked me why I didn't go back and complain. If they sewed my pockets shut on the first try, why would I trust them to fix it? read more

I couldn't be happier with the staff and quality of service from Plaza Cleaners in Frankfort. So glad I found this place!

Great customer service, the new owner really cares about the business, and my clothes always come back looking great! My go-to cleaner!

Plaza Cleaners is THE only place I take my dry cleaning, as well as have alterations done. Their service is excellent, alterations are always beautifully done, and I have had no issues with my dry cleaning. Helen is a pleasure to deal with! read more

I stopped in this place after going to multiple cleaners and being told they couldn't clean my children's suits in time for my fathers funeral. I was crying and frantic at this point. The man behind the counter not only was able to get them ready in time but took the time to calm me down as well. I will forever be grateful and the suits came out perfect! Everyone should use this cleaners and this will be the only cleaners I will use from now on. read more

These guys are the best. Fast, friendly, quality service every time. This is the only dry cleaner I use.

Plaza Cleaners has lost my business! I dropped off 3 new uniform shirts for work that needed patches sewn on. I also asked that they be cleaned and pressed. Imagine my total shock when I picked them up and was told the bill was $194.00! Even the kid who waited on me thought there was an error in the bill. The manager wouldn't even come out of the office to speak to me. The only remedy I was offered was to leave the shirts there and call the seamstress who was not in until Friday(it was Wednesday night). I had no choice but to pay the bill because I needed my shirts for work. When I got home, I discovered the shirts weren't even cleaned, the tags were still attached. I only paid $90.00 for the shirts and it cost twice that to sew on patches!! What a ripoff!!! read more

This establishment has been around for many years but the service is always good and the staff pleasant and accommodating. Once I had a major job interview but my shirt was an absolute mess. I stopped by on a chance that they might be able to help. Sure enough they did an emergency press if my shirt while I stood there in my undershirt. I ended up getting an offer that day for a contracting job that is now a full time gig and one of the best jobs I have ever had. Of course it wasn't the shirt that got me the job but knowing that I looked good allowed me to focus on the interview. If you are in Frankfort give plaza cleaners a try. I don't think you will be disappointed. read more

My first visit here, pleasant staff and quick service. Price is reasonable too. I would definitely come back.

High Quality Service, friendly staff, quick turnaround. The only problem is the price of their services seems to me to be a bit on the high side, but what isn't, these days. We keep coming back. read more

Plaza Cleaners needs to work on their customer service! I'm a newer customer, and brought in several dress shirts for cleaning. The cleaning was ok, but when I went to pick them up I tried to use their coupon that I clipped from my Mariano's receipt. They said I couldn't use it because it could only be used when I dropped the clothes off. 'It was already in the computer', so they couldn't or wouldn't take the time to do the math to deduct .50 per shirt to honor their coupon. When I asked to speak with the manager, I was told there was no manager on premises. Then they asked me if I wanted the coupon back. I said that wouldn't be necessary, I wont be coming back! Unhappy customer. :-( read more

Love this place! Best cleaners in the area! Very friendly staff! My husbands shirts always look great. The turn around time is quick and items are always ready when I pick them up. I have had experience at other cleaners loosing clothes. I have been going here for over 5 years now and have never had a problem. read more

This business is awful. I have taken 5 shirts, my suit, and tie to them three times. Here were the results. 1st time- I wanted to repair the buttons on 4 of my shirts. Somehow one of my shirts came back with a hole in the elbow. They didn't seem to care when I showed it to them. 2nd time- I walk in and a guy drops a bag of pants off to one of the workers. The worker complains that his pants are in a bag and asks him why he couldn't hang them and give them to her. I pick up my suit and take it to a wedding. When I get to the wedding I notice that all of my buttons on my suitcoat are loose. They were not before. Third time- I took my suit back to have it cleaned and to have the buttons reattached. I needed my dad to pick up the suit for an interview I'm having with a network T.V. station. They hand him a pair of pants and tell him that was my order. What suit comes with just pants? So my dad had to go back and pick it up after they failed to get my order right again. They lost my business after today. read more