I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I got my wedding dress altered by Iana and she did a wonderful job! She was nonjudgmental and I…read morereally felt like she cared about me feeling my best on my special day! When I needed to make a last minute adjustment to my corset she was extremely accommodating. Some seamstresses might make you feel bad about needing to change something but for a pro like Iana she made me feel like it was no big deal. I would recommend Davis for any Chicago bride looking for excellent work and a professional team.

Friendly service! Great alterations!…read moreWas able to conveniently pay by quick pay. Owner, Chris, is very nice and accommodating.

The work is good , however I have an issue with the lady who takes your clothes she is curt , a…read moretad rude and intrusive . What comes up comes out no tact no professionalism . Otherwise They do good work . My ranking would be higher if there was a level of professionalism and tact

I took my black suit in for alterations and it was returned to me as if a three year old had done…read morethe tailoring. The worst tailoring work I have ever received. I am battling to get my money back!!! See photos of this botched up work!! Horrible!!! My suit cost me over $500.00 and it is ruined. I take great pride in my suits and the owner obviously did not care about the quality of work. The stitching was done so tight that it looks terrible due to fast uncaring sewing machine work. Im pissed!

Service not up to expectations, don't have enough man power as she stated . Doesn't value the…read morecustomers

Kathey was so helpful from the moment I walked in - to the moment I left :) She showed me how…read moreeverything works, helped me load my card and what would be best for my comforter. Her beautiful personality really made my day. I will be going here for all my future laundry needs.

This laundromat used to be one of the best ones in the Heights, but lately there seems to be a new…read moreissue every time I come in. The dryers aren't heating properly, and some of the washing machines don't get water until the cycle is damn near over. You end up having to add extra detergent and water from the sink just to get proper suds. When I brought these issues to the attendant's attention, instead of simply acknowledging the problem, I was met with an attitude and told that they "aren't mechanics" and that the water valve is slow. I never said you were a mechanic. I was informing you of an issue so that management could be made aware and, at the very least, a sign could be posted to let customers know there's a problem with certain machines. There's absolutely no reason to be rude to someone who is simply trying to make you aware of an issue. Customer service still matters. And then there are two giant signs that say NO PARKING, yet people are still allowed to park there. This makes it extremely difficult to bring your laundry through the front door, especially when you're carrying multiple bags or trying to load and unload your clothes. It also makes it difficult to access the designated parking area. This place really needs some attention. I hate to see a laundromat that used to be one of the best in the Heights go downhill because of poorly maintained equipment, confusing parking, and poor customer service. Hopefully management takes these concerns seriously and gets things fixed.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

Great service, fantastic convenience, a tad expensive. You leave your dirties in a purple nylon…read morebag on the front steps in the morning and they come back perfectly cleaned and pressed a few days later. THey charge it to my debit card. The convenience is unbelievable.

Do not go here. The cleaners lost my Mom's $200 Eileen Fisher scarf offering no compensation…read more Only resolve is Small Claims Court. I checked Better Business Association to find their rating is a F. Other customers had complaints of lost items with no compensation. Only gave 1 star because their is not a minus 5 star.

WORSE ALTERATION PLACE EVER!!! I took in a large gown into Pride Cleaners to have it sized down and…read moreto add some simple fabric over the top. When I got it back the 1st time (after them having it for 3 weeks) I thought it was a joke. The dress was so poorly "sewn" with sewing all over-not neat/ruddy, and the drapped fabric was stiched in 2 spots only. It was a mess. I took it back today to see if the lady could fix it. She told me it would take all day, but assured me it would fixed. Well I just picked up this dress only to have it even worse. The drapped fabric is now so tight around the gown it doesn't flow, the insides are mis-measured and 2 different sizes, and the drapped fabric and the original fabric have tears in them. The lady that handed off my dress is also very rude and could give care less about service! AVOID THIS PLACE AT ALL MEANS!!! GO ELSEWEAR!!! 0 stars!!! F

I really want to support businesses like this given the environmentally friendly approach, but the…read morepricing makes it difficult to justify as a regular option. At $15 for pants and $5 for a dress shirt, weekly drop-offs become extremely expensive very quickly. While I appreciate the mission and the quality, the cost feels out of reach for everyday use. I'd love to continue supporting this type of service, but the pricing structure makes it challenging to do so consistently.

They have expert tailoring available 3 days/week. The prices reflected an "expert" job., so I was…read morehopeful. I brought a number of projects including a pair of pants & jeans that I didn't want the legs to be so wide. The tailor suggested doing it so that you wouldn't see it. Both turned out very well and were nicely pressed as a bonus. On one top he added fabric he had so you couldn't see through the openings around the buttons, but the button placket was sticked down and I could no longer un-button it. He said he'd see what he could do but didn't think its would be possible. On another top that I wanted let out, he added fabric to the underarm which didn't have enough of a hem to let out. When I picked up an item that I had a small hole "re-weaved", I looked and still found a hole. I asked him to re-do it and he said he would do it quickly while I waited. He said it must be a 2nd hole. He came back with it in plastic. When I got home i saw that while repaired it was pulled too tightly and causing puckering. I brought it back to be fixed. When I picked it up all the work had been removed and the hole was back. I was told that the manager had emailed me and refunded me, saying that they couldn't do anything more for me. I checked for any communication and didn't find anything. Also, there was no refund of any kind from Greener Cleaner. Not happy here.

This Cleaners, Olympia Cleaners, is in my new neighborhood. I took clothes there to be cleaned…read morewith an expectation to pick them up on Saturday, to be ready for church the next day. But to my surprise, I saw this sign that stated, "Will Be Back in 15 minutes. Thank You." But after almost 50 minutes, no one showed up. Closing time is displayed as 5:00 pm on the door, but 6:00 pm on the voice recording. It is 15 minutes to 5:00 pm now. This is highly unprofessional. I signed up for the VIP service, but I am not sure they will get my service anymore. Many other people came to pick up their items to no avail. I saw 6 or 7 other unhappy customers leave without their garments. This is not how business should be conducted.

I received a coupon in the mail for discounted service "Shirts minimum 4 $1.35 per shirt" I…read morepresented 5 shirts for cleaning and noticed I was charged $2.50 per shirt. When I asked why, I was informed my shirts were French cuff and not entitled to the discount. The add didn't exclude French cuff, there is no signage in the cleaners indicating these shirts would be charged at a higher rate, nor did the employee inform me prior to charging me that French cuff shirts would cost more. Is it me? Am I asking or expecting too much as a customer to be informed what my cost will be prior to being charged? This screams of bait and switch!