1. White Cleaners

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Orland Park, IL

White Cleaners

3.2 (9 reviews)
InexpensiveLaundry Services
Closed • 7:00 am - 5:00 pm

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Elegance Corner

Elegance Corner

(26 reviews)

I would not recommend this seamstress based on my experience. If I could rate this place a zero I…read morewould. I was planning my wedding on a very short timeline and needed alterations completed within five months. The seamstress was aware of my deadline and assured me that my dress would be completed on time. Based on those assurances, I paid approximately $2,000 upfront for the alterations. She also invited me to bring my veil so we could ensure it coordinated with my bouquet and overall wedding look. When my mother and I attended a scheduled fitting after she had possessed the dress for approximately two months, we discovered that no alterations had been completed. Despite the lack of progress, we were reassured that the dress would still be finished before the wedding. My wedding was on a Saturday, and we were scheduled to pick up the dress on Thursday. My mother, sister, and I arrived at the agreed-upon time only to be told that the dress was not ready and that there had been a misunderstanding regarding the appointment time. Since I had family visiting from out of town, this required me to rearrange several plans during an already stressful week. Later that evening, around 8:00 PM, I received a call that the dress was finally ready. When I tried it on, the bodice area was still not properly fitted. The adjustment that was made involved pinching and sewing the side of the dress to achieve the correct fit, which felt like a last-minute solution rather than a properly completed alteration. What concerned me most was the interaction at the end of the appointment. The owner strongly encouraged my mother to leave a review and then took her phone to complete the review herself, including assigning a five-star rating. This raised serious concerns for me about the authenticity of some of the business's online reviews. For an alteration service that required a substantial upfront payment and involved such an important garment, I expected significantly better communication, professionalism, and workmanship. Unfortunately, my experience was stressful and disappointing during what should have been an exciting time leading up to my wedding.

We went in for simple alterations, and she tried to upcharge us by several hundreds of dollars…read more Meanwhile, other customers were calling in to complain about her service on their alterations. Yes, everyone is entitled to charge what they want, but we went to another seamstress, and she charged $85 for a job she wanted $500+ for.

Norman's Cleaners & Tuxedo Rental - See the lazy attempt at gluing the sole before renting out?!

Norman's Cleaners & Tuxedo Rental

(18 reviews)

$$

Overall Terrible experience and customer service for the Orland and Tinely park locations…read more I brought my $400 never been worn Mother of the Bride dress on a Saturday to the Orland Park location to have dry cleaned and pressed for pick up on Wednesday. I went to pick up on Wednesday at the Orland location and the lady was rude and stated I would get a text message when the dress would be ready. They close at 5pm. Most people work until 5. I needed to have this dress picked up that day for an out of state wedding. I never receive a text, so my husband went to pick up the dress at 4, and rude lady at Orland location explains to my husband that the dress is still at the Tinley location because it is so badly stained and they will not have the dress cleaned until next Tuesday and that they under charged us for the dry cleaning. My husband asked to see the dress and had to go to the Tinely park location to retrieve the dress that Normans ruined. This dress had no stains on it at all prior to dropping off on Saturday.. Normans never called us to ask us about any staining. The staff and owner were very rude and had no options on how to resolve the situation. I took the dress to CD one in Orland to see if they could get the stains out and also had to buy a new dress at Davids Bridal due to the wedding being out of state and leaving the next morning. CD one dry cleaners was able to clean the dress for $4 and have it for pick up the next day. Lukily, My friend who was not flying out to the same wedding until Friday, was able to pick up the next day and bring it with her to our out of state wedding... I would NEVER recommend this business for any services they offer. The customer service was terrible And Normans either had something that dripped all over this dress or they used dirty water to "dry Clean" Luckily enough CD one dry cleaners we were able clean and fix the damage that Normans did, or I would have been taking NORMANS small claims court to get reimbursed the $400 for the dress that Normans ruined.

Norman's cleaner is trash; I went in for a wash and fold service, and what I got was wash and have…read morea hobo roll around in your clothes and shove it in a bag. The name should no longer be Normans because this place under new management has no quality. I told them about the issue and they blamed it on teenagers working their manager said they would re fold and when I picked it up only a few of the top clothes had been refolded to hide the terrible job and service they provide. Save your money and time and find a different place that is not garbage.

White Cleaners - laundryservices - Updated October 2026

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