Since previous owners sold this laundromat, it has went downhill fast. It is dirty, not well…read morekept, roaches coming out of washers 27 and 28 in the back of laundromat. They also keep piled up clothes in back. This will breed any bug!!

Nothing VIP about it. Really dirty and not well kept. I've lost a lot of items here. The workers…read moreare also very mean

Overall Terrible experience and customer service for the Orland and Tinely park locations…read more I brought my $400 never been worn Mother of the Bride dress on a Saturday to the Orland Park location to have dry cleaned and pressed for pick up on Wednesday. I went to pick up on Wednesday at the Orland location and the lady was rude and stated I would get a text message when the dress would be ready. They close at 5pm. Most people work until 5. I needed to have this dress picked up that day for an out of state wedding. I never receive a text, so my husband went to pick up the dress at 4, and rude lady at Orland location explains to my husband that the dress is still at the Tinley location because it is so badly stained and they will not have the dress cleaned until next Tuesday and that they under charged us for the dry cleaning. My husband asked to see the dress and had to go to the Tinely park location to retrieve the dress that Normans ruined. This dress had no stains on it at all prior to dropping off on Saturday.. Normans never called us to ask us about any staining. The staff and owner were very rude and had no options on how to resolve the situation. I took the dress to CD one in Orland to see if they could get the stains out and also had to buy a new dress at Davids Bridal due to the wedding being out of state and leaving the next morning. CD one dry cleaners was able to clean the dress for $4 and have it for pick up the next day. Lukily, My friend who was not flying out to the same wedding until Friday, was able to pick up the next day and bring it with her to our out of state wedding... I would NEVER recommend this business for any services they offer. The customer service was terrible And Normans either had something that dripped all over this dress or they used dirty water to "dry Clean" Luckily enough CD one dry cleaners we were able clean and fix the damage that Normans did, or I would have been taking NORMANS small claims court to get reimbursed the $400 for the dress that Normans ruined.

Terrible customer service! After both soles on the shoes they rented us fell off 40 minutes into…read moreour event, the manager BLAMED US For damaging their shoes! They rented old and unmaintained shoes and then blamed us for them falling apart. No discount for our inconvenience. The original owners were amazing, this new group of people that own it are not at all helpful and lack professionalism. In a messenger message to me, offered to not charge us for damage, they call this damage instead of owning the fault!! as if that makes up for the soles falling off the shoes! The original owners would never treat their clients this way. Will never go back, will always give bad review. #failinghardinUSA

I love this place. I wish there was one closer. The price is transpatent and they turn it around…read moresame day if you get it in by 10! What a value. They serve Starbucks too. You can bring in comforters for like 20 bucks. Mosy items are 3.29 to clean. They take cash and credit. They will not do beaded dresses but almost everything else has been done well. Owner on site almost every time I go. You will not be disappointed! Wish they had coupons for users who frequent weekly. That's my suggestion for mgmt.

Broken to half buttons , now want me to pay 7.00 , one month to check suit , I haven't wore it in 6…read moremonths

First time client, I had read great reviews so I brought a jacket and coat in. When I brought in…read morethe jacket I specifically showed where lint was on the jacket which was on the front, I saw no spots. I go to pick up the jacket, and there were two spots on the front. They said they tried to call, and maybe they did and it went to spam, but yet they still cleaned it and charged me. One would think that you should not clean it until I could be reached. Either they are responsible for the spots, or they should have waited to see me before cleaning it! From my experience with other cleaners, if they have a question about an item, they don't clean it until we talk. The coat looks fine, but still a very big waste of $45. Never again will I go, or recommend.

Great service!! I needed a suit cleaned quickly and they did a great job…read more Have used for many years and always have had a great experience.

Newer ownership keeping it very clean and friendly…read more Machines kept in good working order, or money back if a problem.

ZERO. Absolutely disgusting. The washers smell moldy, the floors are atrocious, and the woman who…read moreI'm assuming helps run the place is terribly rude. Wash elsewhere!!

Phone app doesn't work. Dryers take too long to dry. Owner is not on site for issues. .read more

My experience was superior! I highly recommend using Jeff Buys Your Home! They were very…read moreprofessional!

I don't even know the gentlemen name but he knew my event (da bears game) was important and had me…read morein & out in one day thank you so much quality second to none

EXCELLENT cleaners!…read more They were able to whiten (wash) my button down shirt AND dry clean it in less than 2 days so that I had it for a conference abroad. They were also able to quickly fix a stuffed animal within minutes that had ripped at the seams. Very very nice owners as well. I highly recommend!

I regularly take my dress shirts here. I've always had a positive experience, and the owners are…read morefriendly. There is a bit of a language barrier, but the service is always good and my shirts are always fresh. I've had a couple alterations done as well, and the fitting is always great. Would recommend!

This is a terrible cleaners . They took my $66 for dry cleaning and alterations without giving me…read moremy money back

It's as good as any laundrymat in my area. Plenty of folding tables and the usual speed queen…read morewashers . Standard laundry aid dispensers and change machine for quarters. I went twice until my washer was repaired.

IMHO not good. Very outdated equipment, dirty, and no attendant. I walked in and walked out.read more