Since previous owners sold this laundromat, it has went downhill fast. It is dirty, not well…read morekept, roaches coming out of washers 27 and 28 in the back of laundromat. They also keep piled up clothes in back. This will breed any bug!!

Nothing VIP about it. Really dirty and not well kept. I've lost a lot of items here. The workers…read moreare also very mean

At least half of everything is out of order here. The prices are $4.50 for 1 load and go up to…read more$9.50 for their ONE larger machine that can supposedly do 6 loads of laundry. I spent $40 here on 8 loads of laundry, for that price you'd think they could at LEAST sweep the floors or restock their vending machine? The water inside of it is so old is completely collapsed! Place does the job, obviously, but definitely not worth the pricing. Also they use a card reader, so make sure you bring change, because if you don't the machine doesn't give change back.

this laundromat is so rundown at least 15 washing machines seven dryers completely broke no toilet…read moreseat on the toilet and when you go to wash your hands, the fixture actually is leaking all over the sink. Truly gross and disgusting.

It's as good as any laundrymat in my area. Plenty of folding tables and the usual speed queen…read morewashers . Standard laundry aid dispensers and change machine for quarters. I went twice until my washer was repaired.

IMHO not good. Very outdated equipment, dirty, and no attendant. I walked in and walked out.read more

The only laundromat I like to wash at. Always clean & very few machines down. You don't have to…read morewait for someone to give you a key to the washroom. It opens with your card. All machines are card operated. You can load your cards with cash or a debit/credit card. (My favorite part) The large 8 load washers are $9.20. The 6 load washers are $7.80. The 4 load washers are $5.60. The 3 load washers are $4.35. The 2 load washers are $3.20. The 1 load washers are $2.30. All dryers are $.49.

Washing machine had a odor. You only get 7 minutes per quarter to dry your clothes. Would never…read morereturn.

I've been here a few times now, nice clean location, good clientele. machines are maintained, and…read moresupplies stocked. cost is about the same as other locations.

From the owner: Our mission is to provide a convenient, clean, and friendly laundry service.read more

Nice little laundromat in Orland Park. I think laundromats are a dying breed...while you used to…read moresee them everywhere, they appear less and less now...maybe a bit more in the city but even less there too. Anyway we liked this one. It seems many people use their own machines for most things but when it come to rugs and heavy items like that, they stream over to the laundromat. Soap and Suds realizes this fact and they have a nice selection of machines to accommodate customers. Soap and Suds has three different sized machines...so you can tailor your wash to the right machine. We brought over some bathroom rugs and used their 30 pound machine and it performed perfectly...handled the heavier rugs with ease. Came out clean and with most of the water spun out. Dryers worked well also. The facility has a few dozen machines and was clean all around. They sell the usual soaps for those that don't come with same. All in all we will be back here the next time we need to use heavy machines. Good place and convenient.

It smells like mildew and half the machines are broken. I went because they advertised you can use…read morea credit card

This laundromat used to be one of the best ones in the Heights, but lately there seems to be a new…read moreissue every time I come in. The dryers aren't heating properly, and some of the washing machines don't get water until the cycle is damn near over. You end up having to add extra detergent and water from the sink just to get proper suds. When I brought these issues to the attendant's attention, instead of simply acknowledging the problem, I was met with an attitude and told that they "aren't mechanics" and that the water valve is slow. I never said you were a mechanic. I was informing you of an issue so that management could be made aware and, at the very least, a sign could be posted to let customers know there's a problem with certain machines. There's absolutely no reason to be rude to someone who is simply trying to make you aware of an issue. Customer service still matters. And then there are two giant signs that say NO PARKING, yet people are still allowed to park there. This makes it extremely difficult to bring your laundry through the front door, especially when you're carrying multiple bags or trying to load and unload your clothes. It also makes it difficult to access the designated parking area. This place really needs some attention. I hate to see a laundromat that used to be one of the best in the Heights go downhill because of poorly maintained equipment, confusing parking, and poor customer service. Hopefully management takes these concerns seriously and gets things fixed.

Very clean with friendly employees! The free Wi-fi allowed me to get some work done while I waited…read more A little pricey but worth it!

Newer ownership keeping it very clean and friendly…read more Machines kept in good working order, or money back if a problem.

A. This is the DIRTIEST laundromat I have ever been to. -…read moreThe floors look like they have not been touched with a mop in over 5 year. - The machines are tacky to the touch. B. It was -10 degrees outside today. It was almost 55 degrees inside this establishment. C. Very limited chairs. D. No tv or anything. E. Lots of warnings on the walls about how they will kick you and your children out if they are loud/acting like kids.

trash! dropped 3 pairs of pants to get sowe. 6 days later not one was even repaired. I even came a…read moreday after my scheduled pick up. they said come back after 5. all 3 pants still bot touched. not one apology

Dry cleaning using laundry and the service requested was to clean jackets and jeans. Very on time…read moreand very much needed great responses. Very much so a great deal of respect and concern expensive.

Sign says last wash at 9:00pm I put my clothes in the dryer at 8:45pm and I left out came back…read morearound 9:45pm and the doors were locked store was closed while the signs says they close at 10pm and doors lock at 10:30pm...Unacceptable.

I've been going to Washland in Hazel Crest for several years and I've always had superb service…read morefrom all the attendants there. They give top rate customer service and keep the facility very clean. I would recommend it to anyone. ~Allyson Withers