Since previous owners sold this laundromat, it has went downhill fast. It is dirty, not well…read morekept, roaches coming out of washers 27 and 28 in the back of laundromat. They also keep piled up clothes in back. This will breed any bug!!

Nothing VIP about it. Really dirty and not well kept. I've lost a lot of items here. The workers…read moreare also very mean

I have had BITTER SWEET experiences here... As u see I said experiences meaning plural... True…read morethere is a lot of unattended clothes left in dryers for an unspecified amount of time, in which causes a dilemma when it comes down to obtaining a dryer and sometimes washes too! On the flip side though,the staff definitely try to accommodate you as much as possible... For instance, I lost my card, well someone picked it up, and the lady who worked there went as far as to have the owner review the cameras when he came in... Luckily after asking around the guy returned it before having to go through all of that 1st... Overall I do feel safe there, but could there be a few adjustments, by all means... Could be a really good place to go to wash with a little more thought put into it!!!!

This laundromat is the worst I've ever been to. 75% of washers AND dryers are out of service. Over…read morepriced. Attendant claims not to have change!! Literally everything that could possibly go wrong, DID. The few dryers that did work were all full of unattended clothes waiting for people to get them!! Terrible experience. I removed my clothes from the washers and drove to ANOTHER laundromat just to dry!!! NEVER GOING THERE AGAIN.

Clean quiet and attendant actually assist you with your needs. Washers actually wash and dyers…read moreactually dry

I hadn't been to a laundromat in a long time so didn't know how to work the machines but boy was…read morethe person working today so helpful! He really went above and beyond to help me and my son with the washing and drying process. We had to call on him a few times lol. With his help, we will be smooth sailing next time. We have about a month of no washer/dryer access as my basement is being renovated. I plan to come here during this time. It looked and felt clean and the people too!

Difficulty understanding the person answering the phone. They have a very strange phone system…read morewhich makes it very hard to get in touch with them. I wasn't sure of business hours.

This review is just for those looking to do laundry. This place does offer wash & fold service, but…read moreI have not taken advantage of that. I am always pressed for time so doing one load at a time at home is the pits. I come to the laundromat to get a lot done at niece and this place makes that possible. Semi-Large machines are a bit pricey ($4.75 per load) but they hold about 1 1/2 to 2 times a normal machine and are done in 21 mins. But don't fret this place has machines of all sizes - even one large enough for a average size person to crawl into. There are even a bunch of top loading machines for you old school types. Dryers are huge and not that expense. $.25 per 8 minutes and even my large loads of towel only need 40 mins to dry in these machines. So big I can often combine lights and whites in a single dryer to save money. I've been a few times and never had to wait for a machine, never had a machine breakdown on me, machines are clean and smell like they should and always plenty of quarters in the coin machine. 90 mins or less and I'm done with 4/5 loads of laundry. Great place and time saver for me.

Do not use the drop of laundry services. They will lose your items and refuse to replace them or…read moreeven refund you for the service. The manager is unprofessional and rude.

This laundromat used to be one of the best ones in the Heights, but lately there seems to be a new…read moreissue every time I come in. The dryers aren't heating properly, and some of the washing machines don't get water until the cycle is damn near over. You end up having to add extra detergent and water from the sink just to get proper suds. When I brought these issues to the attendant's attention, instead of simply acknowledging the problem, I was met with an attitude and told that they "aren't mechanics" and that the water valve is slow. I never said you were a mechanic. I was informing you of an issue so that management could be made aware and, at the very least, a sign could be posted to let customers know there's a problem with certain machines. There's absolutely no reason to be rude to someone who is simply trying to make you aware of an issue. Customer service still matters. And then there are two giant signs that say NO PARKING, yet people are still allowed to park there. This makes it extremely difficult to bring your laundry through the front door, especially when you're carrying multiple bags or trying to load and unload your clothes. It also makes it difficult to access the designated parking area. This place really needs some attention. I hate to see a laundromat that used to be one of the best in the Heights go downhill because of poorly maintained equipment, confusing parking, and poor customer service. Hopefully management takes these concerns seriously and gets things fixed.

Very clean with friendly employees! The free Wi-fi allowed me to get some work done while I waited…read more A little pricey but worth it!

It's as good as any laundrymat in my area. Plenty of folding tables and the usual speed queen…read morewashers . Standard laundry aid dispensers and change machine for quarters. I went twice until my washer was repaired.

IMHO not good. Very outdated equipment, dirty, and no attendant. I walked in and walked out.read more

Always on time very well done folded and handed back to me nicely will continue to useread more

The Washers and Dryer's were available when I arrived in the evening. The Place itself wash clean…read moreand the Bathroom were as well considering how busy the place was. I would tell someone else about this Location