I was looking for a cleaners in the south suburbs, and this one came up. I got a coat and two…read moredressed dry cleaned and alterations on 4 items. I paid $68 for the dry cleaning and over $80 for the alterations. I think the work was done nicely. I will say I thought the waist alterations would be different. They folded the cloth in and sewed it together. I thought they would be taking cloth out, but I have never had alterations done, so this was an assumption on my end. The work was done when they told me it would be, so I would recommend this place.

Excellent work very friendly and reasonable God quality …read more Professional work for alterations also has a shoe repair ******

Fantastic service. Quick and easy measuring for taking in my tux. Great value too! I was an idiot…read moreand forgot to pick up my clothes the day before I was headed out of town, and they still generously came in (after they closed!) and let me pick it up. Obviously I don't expect this every time and they 100% didn't have to go out of their way to do this, but it was so kind and even when I offered extra compensation, they turned it down. 10/10 would recommend for amazing service and great price!

This place doesn't want business. The lady attending the front is always making excuses for why she…read morecan't fix this or that. For example, I dropped off a pillow that the zipper needed fixing and the guy said no problem, they'll fix it. And they did! When I came with another pillow (the same design, just its twin with the same problem), the lady said it was impossible to fix. When I said that she already fixed the twin pillow, that's when she finally accepted it. Now when I'm asking to her do some alterations on three shirts, she said she "wasn't professional enough" to accept them. She gives explanations like "too hard" or "too much work" and I'm left feeling like she just doesn't want my business. It's unfortunate since she is my neighborhood cleaners and tailor.

Great place, Tom, the owner is so friendly and helpful. Excellent service in a timely manner, all…read morefor an affordable price. Parking is easy street parking right in front of the store. The only place I will have my things laundered and altered.

Tom is out of this world with kindness friendliness and respect. He deserves your businessread more

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I got my wedding dress altered by Iana and she did a wonderful job! She was nonjudgmental and I…read morereally felt like she cared about me feeling my best on my special day! When I needed to make a last minute adjustment to my corset she was extremely accommodating. Some seamstresses might make you feel bad about needing to change something but for a pro like Iana she made me feel like it was no big deal. I would recommend Davis for any Chicago bride looking for excellent work and a professional team.

Same day service was great! In before 9am and ready after 3pm for a bridesmaid dress.read more

The service was great. He was able to do a 24-hour turnover on something that should have taken a…read morecouple days. I gave him a white lab coat that had been stained and was pretty filthy which i thought was hopeless and he made it look brand new. Very affordable. Highly recommend.

Shirts were cleaned and pressed to perfection and done in short time period and I was fully…read moresatisfied after searching for another cleaner since my old one had closed

You can ignore any positive reviews they have. They were probably planted by a friend or bought on…read morethe Internet! Staff / Owner made a promise the didn't keep!! Paid cash for cleaning an item and then they said it was UNPAID when it came time to pick up the item. They are now guilty of THEFT! They took our money and our very expensive dry cleaning! To make matters worse, they were very rude when confronted about it, even though there are witnesses who saw them take the money! BEWARE! BEWARE! I highly recommend taking your business elsewhere because they'll probably be out of business soon based on the way they treat they're customers!! I'm filing a POLICE REPORT and reporting them to the BBB.

Brought in about 6 dress shirts around Thanksgiving holidays. This place shrunk half of my dress…read moreshirts. I'm extremely dissatisfied with whatever dry cleaning methods they use here.

Customer since 1995. Great family. Great service. Great for the community. You won't be…read moredisappointed.

Go someplace else for your cleaning and mending needs, because this place operates on the 'Bait and…read moreSwitch' business method. I took a coat in for cleaning and to have the sleeve lining mended on one arm. The chick tells me $14.50. Not bad! I go pick up the coat and she tells me $24.50 (See photo). Excuse me, that's not what's on the claim form. I really did not feel like arguing and I would have been well within my right to file a complaint with the Attorney General's Office for CONSUMER FRAUD for a measly ten dollars. The principle is ADHERE to the charge that you tell customers when they drop off their items. My intentions were to have all of my coats cleaned if I liked their services and take my beaus coats and his work shirts. But, I will not patronize this shady business again and unless you like 'Bait and Switch' tactics, I advise you to go someplace else as well.

Apparently, this is a family-owned business, otherwise the older RUDE, obese female employee would…read morebe unemployed. I took my trench coat in for a zipper replacement. When I received my trench coat, it has five holes in it. Prior to leaving, I showed the holes to the younger employee, who asked me to return with the coat in a few days when the seamstress is there. Returning, the older RUDE, obese female employee said, "Those holes were there when you bought in the coat." Disputing her false allegations, I replied, "NO, they were NOT! If they were there when I came in with the coat, she (pointing to another employee) would've noticed it, AND the 'seamstress' would've flagged it. Also, I do NOT have clothes, especially coats, with hole in them." "Look at the holes! They are the same diameters. SAME! Looks like someone put it on something creating the holes. And, there's a tear in my coat." She replied, "Oh, that were the snaps were. The coat HAD snaps on them." I responded, "Are you kidding me?! The coat does not and never had snaps there! If you're alleging it had snaps, where are the snaps?!" Dumbfounded, she replied, "They must've fallen off." I responded, "You're full of it. This coat NEVER had snaps on it. Before I bought it in, these five holes DIDN'T exist; now, instead of taking responsibility for YOUR mistake, you're trying to pass it on?!" Again, she look dumbfounded and angrily walked away, Also, I asked for a beige color zipper to match the coat. The 'seamstress' replaced the original zipper with a blush-toned one. I should've taken my coat to another place located less than five miles from this horrendous place. At least I wouldn't have five holes in my beige-colored trench coat with the newly replaced blush-colored zipper.

They claim to have same day service...in by 9 out by 5. It's not true…read more I drove over there to have 6 shirts dry cleaned and was told it would take 2 days. Also, the shop is filthy.

Shirt came back with a big brown water stain on it, which was not there when it was sent in. Went…read moreback and showed it to them looking for resolution, but not angry, but walked out angry because of the attitude. The guy kept repeating how he couldn't trust what I was saying like it was a he said/she said between me and the actual company doing the cleaning. 1) Your business is the front facing establishment I am doing business with - this is your responsibility. 2) he sent it back for free, which I was fine with - why the attitude? He made me mad, but it was unnecessary given we had a next step. When I went back to get it, it was almost all out, and he said he would send it back again, but again, it was the attitude. "This is the last time I will send it back for free" like it was my fault it happened - and at that point I'd already made up my mind I wasn't coming back regardless because of how he treats his customers. My husband went to pick up the shirt (it was his) and it was actually all out, but they started telling him how the stain wasn't pointed out the first time and he said that's because it wasn't there when it was brought here. They argued with him saying it was red sauce (no, it wasn't) and then another guy from the back came out swearing at him telling him he was a scam artist. We had arrived at a pretty easy solution, but they upped the tension each time to really piss us off with their attitude. Just be more customer focused!!