I went in to Crush Nails in Shrewsbury for a Dazzle Dry pedicure as a last resort last week because all other spa appointments elsewhere were booked for the time frame I needed. I say last resort because, I had visted Crush Nails several times before when it first opened a few years ago (2022) and stopped going because of inexperienced aestheticians who filed my nails down too far; however, everyone then under the original owner was very welcoming and the spa was beautiful inside, very clean and zen like with herbal teas offered, soaps, jewelry, clothing, etc. They were attentive to making the client feel special and a bit pampered. I really liked the vibe and mindset, but not the inexperienced services (3-4) / raw skin on the tops of my toes from filing down too far. This last visit (June 30, 2025), once I walked in, I knew something was further off as the vibe has totally changed: no tea, more cluttered and disorganized throughout the salon, very few clients (1 aside from myself), a chipped/dirty nail sample board, and lack of communication between client and nail tech. When I chose the color/s I wanted for a dazzle dry pedicure, I was told they didn't have those colors... A manager who had significantly better communication skills came over and tried her best to accommodate my color selection, but the colors just weren't there. At that point, I just wanted to leave and settled for a neutral color that I didn't really like as my 1 hr. appointment had turned into 1 hr 40 minutes and the other issues. (Again, all I had for a service was a standard pedicure w/ Dazzle Dry.) I would also agree with the other reviewers that the chairs were quite uncomfortable. Finally, the nail tech did a great job on the nail prep and massage; however, the application of the polish was not acceptable. (See photos below) read more

Crush - Nail Salons Near Me - Shrewsbury, Massachusetts

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I went in for a structure gel manicure earlier this week because the Luminary website listed Crush as a salon that utilizes their products. I did not see any Luminary products in the salon. My nails were in rough shape after years of acrylics, which is why I opted for a soft gel option. The tech asked if I wanted to do dip instead. Dip is acrylic. It's just applied differently. I'm not sure why she asked when I expressed that I did not want any acrylic product on my nails anymore. What really disappointed me was that none of the implements used were single use. Nor were any of the implements in any sort of disinfectant. The tech just pulled things out of her drawer to use. As a result of these items being used, I now have an infection in one of my nail beds. read more

Lovely, polite, and professional. They were able to fit me in same day a few weeks back and my service was lovely. I will absolutely return for another nail service. read more

I wanted to like this place because I like the concept of clean/natural products plus a boutique/cafe at the salon, but compared to other salons my experience was underwhelming. The setup for pedicures is uncomfortable for both the client and the nail tech. The chairs are simple office chairs and the water is in large plastic bowls; no massage chairs or jets like you'd expect. The chairs are on a raised platform creating an awkward angle. The pedicure itself was fine. There were a few awkward moments that made me think the nail tech was new or inexperienced. Hopefully the salon continues training their staff. Finally, I've seen reviews on other platforms saying they offer coffee, but neither myself nor the one other client there were offered drinks. We arrived when the salon opened and were quickly seated in the back nail area. Then I waited for ten minutes for my tech to arrive and get setup. I think the idea of this salon is great, but the execution is lacking in customer service and relaxation. I may try a manicure in the future, but I won't go for a pedicure again. read more

Loved the place ! Great service , excellent products and lovely ambience! I got the mani with dazzle dry and would recommend this to anyone who has sensitive nails/skin. It's been a week and no peeling/chipping and the nails don't hurt! read more

I was so bummed, I really wanted to like this place, such a cool idea! I am basically going to mimic most of what the previous 2 star reviewer said. The chairs for the pedicure station are super uncomfortable. It feels like a leg workout rather than relaxing. There was no massage for the gel manicure, which should be included. The tech was nice enough, but my 1.5 appointment was 2 hours long. Granted I had a hard time choosing a color (none of the gel colors match the regular polish), but I didn't take 30 minutes to choose. When I was ready to leave, my nail technician was in the back packing up to go home instead of cashing me out. If my 5:15pm appointment was too late, they shouldn't put it as an option on the schedule. Also, it certainly did not look like any of the tools used were brand new as website states, they clearly had been used. The white towels were also no longer white, grey at best. Super underwhelmed. Bummer! read more

Very nice nail salon. This was our first time here and we came for my daughter's Prom nails. It was very quiet, in fact they called us to let us know they could take us early. The salon is clean and bright. The décor gives it a nice, relaxing feel, although the music didn't fit the mood. Not bad at all, very trendy, but I would have expected more softer music. Just a matter of taste and does not reflect our experience at all. Our nail specialist was friendly and they were able to match the polish to my daughter's dress. She offers decals that made the manicure tailored to her which we appreciated Overall a great experience. We don't do manicures often, but when we do, we'll be coming back. read more

Such a great salon! The salon is very clean and well taken care of. Staff was very kind and fun to talk to. My nails looked beautiful and more importantly, felt HEALTHY. I highly recommend making Crush your new nail place read more

Crush - Gel manicure - Nail Salons Near Me - Shrewsbury, Massachusetts

Scheduled a last minute pedi as part of a Mom daughter day. Got the classic and very happy with service. Free coffee bar with donations to support charity and non-toxic products while maintaining good price point. Will definitely rebook here! read more

The people here know the true meaning of legendary service. At every impasse the folks here took great care of me and my fiancee taking Great care to my wife especially my fiancé rather they washed our feet and especially hers as if it was Jesus himseoff water place I gave it a 5 stars read more

I had an amazing experience today at Crush. Tamares gave me a beautiful manicure using the Multiflex gel. It was plain and simple, but Carla and Tamares persuaded me into using this product because of the strengthening properties it has to make my nails grow, which is my ultimate goal. The manicure process was clean, and all the products used were non-toxic and smelled wonderful! The salon is beautiful and all the products offered in the boutique are a must-see. I left with a new "BITCHSTIX" which is a wonderful chapstick they sell where some of the profit goes towards victims of abuse. I loved everything about my experience at Crush and love what they stand for. Definitely worth booking your appointment! read more

Crush - Nail Salons Near Me - Shrewsbury, Massachusetts

Been here a few times so far to get my nails done and am loving it. It's gorgeous inside, with a welcoming, relaxing and super clean environment that has a cafe and a boutique shop with unique products. I've always used acrylics on my nails but here you'll only find non-toxic products. Never used them before and to be honest, was a little skeptical as to how they would come out. I'm loving them because they don't damage my real nails like acrylics did and they come out beautifully each time! Used to dread going to get my nails done, always felt like a chore, but here I look forward to it. The staff, including the owner, are really friendly, sweet and fun - feel like I'm having a girls' day every time I go. Highly recommend Crush! read more

Had another great pedicure at Crush today. Cierra was fantastic! Be sure to check this place out. Easy to book online and great work!

I had time and was a walk-in for my first visit to Crush. I was able to have a manicure by Sabrina. She was very professional and knew the products and procedures! I will definitely go back. It was a very pleasant salon environment and very welcoming! Thank you. read more