So it's now 3+ years later since I've been going to LS Nails and I'm updating my review from 2022…read moreto say that Bobby, Tee and their amazing team are still fabulous and their salon is better than ever, after completing recent renovations. Love their new lighting. The most important thing is that I'm also pain free during these past 3 years from my ingrown toenail problem. I'm seeing Louis now - he's the best - both very skilled and extremely kind. LS Nails should definitely win the best Nail Salon in Metro West award!

Terrible experience at LS Nail Spa. The pedicure was okay, but the manicure was a nightmare…read more Despite asking them not to cut my nails short, they clipped them way too short, left two nails with weird shapes, and even made my nails bleed. Three different people were "experimenting" on my nails, and it took forever. When I asked for a discount for the poor service, they refused. After I paid and left, they later claimed they hadn't charged me the full amount (their mistake) and started threatening me with police if I didn't come back immediately. They kept sending me harassing messages and treated me like a thief, instead of taking responsibility. Painful, stressful, and completely unprofessional--I would never go back here.

Such a welcoming staff and environment. Michelle was the tech. Very thorough and thoughtful. Great…read moreconversations and follow up. Highly recommended

This establishment encounters significant challenges with customer service, particularly when staff…read moremembers are overwhelmed or managing both walk-in and scheduled appointments simultaneously. It is unclear whether language barriers contribute to the issue, but staff often respond in a manner that is abrupt, brief, and discourteous. Customers are instructed to select a polish and are frequently left waiting without follow-up or guidance regarding subsequent steps, such as what services they wish to receive. The individual seated to the right upon entry is notably the most unfriendly, which led to my decision to leave and to share my negative experience with family, friends, and neighbors, advising them not to patronize this business. I hope the management will address these customer service concerns; otherwise, I do not plan to return. There are many other reputable salons in the area that provide better customer service, which I recommend considering.

The owners of Lush clearly prioritize customer service & satisfaction. Aside from doing a fabulous…read morejob on nails & lashes, and keeping up with all the trends, the environment is clean and welcoming (with good snacks & drinks, too), and the staff is polite & friendly. Thi has been doing my nails for over 13 years. I have followed her from her two previous locations to Lush because, not only does she consistently do an amazing job, she is also a kind, considerate, genuinely good person! If you have not yet tried Lush you are missing out - make an appointment today!

I enjoy my visits with Rhea at Lush. She is so engaging and personable! Her work is excellent…read more My nails always look great after a visit with Rhea! Lush is clean and welcoming. Everyone is very friendly and the atmosphere is casual and comfortable.

Christin is awesome!! My nails always turn out great! Love getting my nails done with Christin!…read more Highly recommend!!

Meraki is a gem in the nail world. Christine is a fabulous nail technician…read more The salon is beautiful and relaxing. A bonus that the salon is private and serves one client at a time. A truly pampered approach. Much care was taken for Covid precaution,pedi tub liner, plastic barrier shield, one use disposable files and cleaning after each client. Thank you for a fabulous experience. Proud to support this amazing young entrepreneur.

Jaclyn (the owner) is amazing!!! She started right on time (as I had made an appointment), no…read morewaiting around. I did dip powder and the color options were AMAZING!!! They had ombre, neons, color changing, and all the classics. So many colors to choose from She asked what shape and I specified how I like super thin natural; and it was exactly how I wanted it Everything was clean, the staff friendly, and it was only $48 for soak off and dip Definitely will be my go-to place for dip!!

I have been here twice for pedicures & both times these ladies have done a lovely job. My tech,…read moreLucy, worked hard to bring my feet back from looking rough to beautiful. She did a detailed job massaging calf muscles, exfoliating, moisturizing & making sure my experience was pleat, therapeutic & enjoyable- great massaging! Thank you & your team for your hard work & know that on a tough day you provided both enjoyment & relaxation to a busy mother & business owner. I will most certainly be back, thank you ladies. Lucy, you were fantastic, be well. All the best, ~ Katie~

We had my daughter's 11th birthday party here and they were wonderful. The people were all really…read morenice and the girls all loved their nails. Pricing was decided ahead of time and was reasonable and we knew exactly what was included in the price given. Definitely recommend!

I absolutely love this place. The owners and workers really treat you like family and get to know…read moreyou. I've been going to Mia and Loan for years now and they are the only nail techs I would trust with my nails. Mia recently did my wedding nails and absolutely crushed it. I love her and she did an amazing job as always. Never a complaint

My daughter and I went in together for manicures and pedicures. We are both extremely happy with…read morethe results. Both manicures have survived the week which included prom! Very comfortable vibe and attentive service. We will definitely go back!

Avoid this place at all costs. I got home and removed the polish immediately and had to buff off…read morethe rest of the gel that was supposed to be removed before getting a regular manicure. Because the gel wasn't all removed, the new polish was uneven and not smooth. I should've said something then, but how am I supposed to tell them how to do their job correctly? No base coat was put down and, after putting on the polish, it didn't come out right so she attempted to redo them. I thought the 2nd try would've been better but it was worse! After complaining later on, I kept being told that I should've said something at that time. It wasn't just a bad job, but she couldn't do her job properly. I was charged an arm and a leg as well! You're better off doing it yourself.