Date of visit: June 15, 2024 While I have had the pleasure of trying Crumbl cookies a few times in my life, I had never visited a location in person before and came away pretty impressed by the experience. Customers are greeted upon entry and welcomed in. The flavors are available for you to see and calorie counts are prominently displayed (just remember that a serving is 1/4 of a cookie, people!) which I also appreciated. After you place your order they are finished and staff show you exactly what you ordered before you leave, making sure that your order is accurate and complete. Chocolate Chip - The most pedestrian and also the weakest cookie they offer. Highly recommend skipping this one. Blueberry Pancake - A lovely blueberry flavor without being too sweet. Ultimate Peanut Butter - Really the name says it all. If you like PB, you'll love the UPB. Mint Cookies & Cream - An unexpected delight! I enjoyed this one far more than I thought I would. Really the only thing that the place is missing is a couple chairs for waiting. read more

Crumbl - North Shore - Chocolate chip, Blueberry pancake, Ultimate Peanut Butter, and Mint Cookies and Cream. - Bakeries Near Me - Glendale, Wisconsin

Doors were locked at 9:45, I really was craving a cookie and now I'm so sad and disappointed.

Personally think crumbl is overrated and too sweet. But my friend wanted to try and late at night still got cookies quick.

I was in the mood for some cookies today and decided to order some Crumbl cookies through their app to the brand new bayshore/north shore location. The app was super simple to use and I could select a time for pickup; I chose 6:40pm. I parked at the lot in front of Kohls which was very easy, walked in and was literally greeted by smiling workers who opened the door for me. I'm not sure if this will happen after they settle in after their recent opening, but it was very nice. I could get used to that service! I pressed the "I'm here" button in the app once I was inside and after less than a minute a worker announced my order was ready. He even opened the box to show me the cookies - they were much larger than expected, and quite shockingly looked exactly like the perfect looking cookies on the app. That is true advertising, they really do look that good in real life. I was honestly not expecting them to be so large. I put them in my trunk and drove home, and they were still warm when I arrived. Honestly these are some fantastic, very fancy and quite expensive cookies. The six I bought was almost $20. BUT! I way over ordered. I should have gotten two - six is more than enough for a 4-person family dessert. You will not be able to eat more than two in a sitting. They really are worth the price. Definitely stop by this place and try it out, I am so excited to have some competition with insomnia. For my money, I would definitely come here over the competition. read more

Crumbl - North Shore - There were about a dozen workers in the store, and my order was ready right on time. - Bakeries Near Me - Glendale, Wisconsin

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horrible customer service by the general manager. They forgot the icing on one of my cookies

The selection of cookies is always sure to please. The ordering process is easy making pickup in store smooth. Your sweet tooth will thank you the minute you step foot into the store. The Bayshore location is perfect for a quick treat while out shopping- it's also easy to find. read more

I've purchased under cooked products from this location on more than 1 occasion would've returned but I've been sick since I've tried my purchase. read more

Crumbl Cookies Blue Monster: I've seen Crumbl all over social media this past year and until my first visit back in August I did not understand the hype. I think cookies are alright, but there are other desserts that are far superior in my opinion. Crumbl rotates their flavors on a weekly basis but depending on the flavor some are absolutely amazing (still over-priced though). Lucky for me, one of the hospital units I cover happened to be indulging in Crumbl and I was lucky enough to get a piece of the "Blue Monster" to try. Crumbl's official description is that this is a brown sugar, semi-sweet chocolate chip cookie covered in a creamy blue vanilla flavored frosting decorated with CHIPS AHOHY! pieces. The only thing scary about the Blue Monster is how addicting it is. That blue frosting is incredibly thick, creamy, and obviously sweet. I found the cookie itself had a buttery flavor and hints of chocolate from the chips. It was slightly crunchy at the periphery and soft and chewy (yay!) towards the middle. Speaking of middle, this cookie was thick. My only complaint is that as good as it was, $5 is pricey for a cookie. As delicious as this monstrously sweet cookie was I still like their caramel popcorn cookie slightly better (Crumbl's cream cheese frosting is hard to compete with, plus it had liquid caramel). Doughboy approved My Crumbl Cookie Rankings 1. Caramel Popcorn 2. Blue Monster 3. Peanut Butter Nougat *These are the only three I've tried to date Doughboy_Food_Reviews read more

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I've never been to any Crumbl, but it was good. The cookies are huge. The staff was very friendly and quick. We got a 4-pack for $14. Our cookies were not warm, which I expected. I also thought the chocolate chips they used were a little sweet. Overall they were good but nothing too special. read more

Crumbl - North Shore - Bakeries Near Me - Glendale, Wisconsin

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Lovely place. Never been to a Crumbl, but I came here with my 12 year old. You are greeted with a "welcome to Crumbl" when you arrive, then you wait on line to order. The cookie takes 5-8 minutes and it comes to you in a cute box. Our cookies were warm and delish. Go. Here. Now. read more

Horrible customer service. The employees all have bad attitudes and refuse to assist you. They refuse to assist you buying anything. Then when you do order they don't let you know they are out of products and tell you at the point of handing you a product they tell you they only have chocolate chip. If you ask for a refund they refuse and tell you they don't handle customer service. I said thank you as they handed me box and don't even make a statement to you, just stare at you. Worst employees I have ever encountered. The entire atmosphere is negative and seems to push off intimidation from the employees to the customer. Will never come back to this location. read more

Amazing cookies, love to see the new flavors weekly. Our favorites are chocolate chip, key lime, blue raspberry.

Cookies are always fresh and tasty. Customer service is always warm and friendly. Love the creativity of their cookies!

Have been looking forward to trying Crumbl Cookies for awhile now and it fell slightly below expectations. Fun idea to try at least once but I probably won't frequent regularly. One minor thing is that when I was handed the box it has lots of frosting in different spots which made my hands and legs sticky from holding it on my lap. I got the flavors of the week so I could try one of each and I will rate them favorite to least favorite below. 1. Old Fashion Doughnut - this one was my favorite because it was the only one I felt like I could eat the whole thing great taste with a nice glaze over top. 2. Walnut Fudge Brownie - Was unsure about this one and ended up very excited! I would say the cookie part of it is more brownie than cookie and it was done with perfect fudginess 3. Fried Ice Cream - I will probably never pick this one again but it came in third in my ranking because I felt like it was so spot on in its flavoring. Reminded me exactly of fried ice cream. 4. Lemonade - I had high hopes for this one and was a bit disappointed. I was expecting a lemon cookie but it's a sugar cookie with lemon frosting. It's saving grace is that the frosting was very well done and full of lemonyness 5. Milk Chocolate Chip - Your average chocolate chip cookie. Homemade ones are almost always better in my opinion! 6. Cotton Candy - ended up being my least favorite because it was just too sweet for me and I'm not a huge cotton candy flavored gal. The little pop rock bits on top were fun and made it look cute. read more

Crumbl - North Shore - Top Row: Milk Chocolate Chip, Old Fashion Doughnut, Cotton Candy Bottom Row: Walnut Fudge Brownie, Fried Ice Cream, Lemonade - Bakeries Near Me - Glendale, Wisconsin

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This was my first time ever visiting a Crumbl Cookie location & maybe my expectations were a little too high. When I visited the store it was quite busy & the workers kept up quite nicely to the high demand of people coming in which I really appreciated. The cookies themselves were alright, I think I might have decided to try it on a week that the flavors were a little stranger than usual. I was a HUGE fan of the old fashion donut flavor this week and I'd go back just to get a whole box of those. Otherwise, the flavors this week had me mostly unimpressed. The novelty of it all was enjoyable but I'm not sure I'll try it again unless I'm convinced I'll love every flavor! read more

Crumbl - North Shore - a variety of doughnuts - Bakeries Near Me - Glendale, Wisconsin

excellent customer service! i went in to crumbl today for the first time. i was excited to try their cookies because ive heard good things. when i entered i was told they were only taking cash or mobile orders because the computers were down. i didnt have cash and my tmobile phone SUCKS in that location. i told them thanks anyway. they guy could see how bummed i was and asked if i had a big order or if it was just a cookie for myself. when i told him i just wanted one he told me to pick out what i wanted and i could have it for free. It Was Delicious!! i will be back again, and again, and again!! read more

They are turning people away because they only have 3 people working. Poor customer service

Last night this is what I ordered ...... This is what i got..... if I'm paying almost $4.00per cookie it better look better than this.. read more

Crumbl - North Shore - What I ordered - Bakeries Near Me - Glendale, Wisconsin

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I went into this location the other day and the employees were arguing, using lots of profanity and screaming at each other. It was such a horrible experience. I brought my granddaughter in for her birthday to buy some cookies and it was not only frightening for her but just a mood killer overall. I will not be visiting this location again It was extremely Unprofessional. read more

The cookies aren't the best for the price. They hook you in and then make you spend a premium. For a place this expensive they should follow Apple in the service and ambiance factors. Homemade cookies are cheaper and are way better. I don't want to sound negative but a 20 box of a few cookies is ridiculous. read more

Super yummy, but very rich. I wish they kept the sugar cookie consistent like they do the chocolate chip.

Thumbs up yup especially that strawberry shortcake I OMG so good it sold out on us but I was upset about the peanut butter chocolate cookie and the cheesecake one read more

The absolute worst customer service ever. These people don't know how to run a business

I'm a Crumbl fan- what can I say, I'm a sucker for soft, crumbly cookies. I don't love that they switch to flavors often, but I guess that's one way to get you back in the door- I've just learned to check the app before going. If you're not looking for anything fancy, just get one of their chocolate chip cookies, yum! read more

Oh man it's a bad thing this places open up so close by! These cookies are monsterous and delicious. Every week they have a different menu available, so they may not always have the flavor you like, but when they have Twix on the menu you have to go! The plain chocolate chip standard is also pretty delicious. Be ready to split them with friends and family and share the joy. read more

Novel concept, but all of these big soft cookies taste similar to something you'd find at the run of the mill grocery store. My kids thought it was a fun place, but for the price I had much higher I really miss the cookies from Bay Bakery in WFB. read more

Terrible service. Ordered cookies, milk & ice cream online. Was told my order would be ready in 5 minutes after I placed my order online. Entered the store 10 minutes after, and order was not completed so we waited in line. No other guests were being helped, no cookies were being made. Just a bunch of high school gals chit-chatting, one delivering cookies to her friends and talking with them. Not usually one to write a bad review, but we waited 40 minutes for two cookies, two milks and an ice cream. Another guest in front of us had the same issue, except her order was ready and sitting on the table ready to go. She had to approach the counter and ask to receive them. Not sure if there was a manager on duty, but would be scary if one of those girls is the one in charge. Had to end up cancelling our order (the girl would have rather cancelled then make the order). Honestly worst service I've ever had anywhere in my life. read more