Ordered 6 mini cookies online The inside was super clean! Staff was super fast and friendly They made sure my order was correct Cookies were so yummy and decadent! Family and friends loved them! read more

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I clearly pointed at the ONLY cookies that were on display! How is that miscommunication? Perhaps you should also display the small size cookies next to the large ones there wouldn't be any "miscommunication" The way you are ONLY displaying the large ones is clearly to mislead. Or perhaps why you don't display the small ones is because no one will buy them because they are way OVERPRICED! read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

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I am very disappointed in the service and quality of the cookies. This was my first time frequentling a Crumbl and was told that the cookies would be amazing. They were overpriced but I was willing to give it a try. The two ladies were busy talking to each other more than helping me to understand how it 'worked' as I had never frequented a Crumbl. One lady did not have gloves on for part of the time she was handling the food. The store itself was plain looking, nothing to say about the ambiance. I had ordered the mini 6 box and chose 6 different flavors. The brownie was hard/stale and clearly had been sitting around all day. (I came in around 4pm). The cookie with the orange frosting was undercooked, tastig very 'doughy'. I ended up only eating 2 1/2 cookies as the others were simple not edible. Very disappointing with the cost. read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

After doing some shopping at the Americana, I had a craving for something sweet and decided to pop into crumbl to check out the weekly flavors. A couple caught my eye, so I went with the sticky toffee cake and the raspberry cheesecake cookies. Both were just okay. A solid 3/5 for me. Service at this location can be pretty hit or miss too, which doesn't help the experience. Overall decent if you're in the mood for a quick sweet treat, but nothing memorable this time around. read more

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best cookies ever and the workers were very sweet and welcoming. I will recommend people to come to this area.

Looks good but I seriously do not get the hype! Spent $55 on cookies that tasted very average. read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

Super busy, but if you're looking to satisfy that sweet tooth, then this should be your stop.. You can walk in, app order, or have it delivered, so choose from their weekly lineup and while you're doing that sign up so you get credit for your purchases towards more purchases, LOL. The process inside or by app is very seamless. Tell them what you want, how many, and bam, there it... Mondays can be busier than most as all the Crumblers are feeling for their fix since on Sundays they are closed!!! Remember, parking is limited to the outside, but if you don't mind walking, you can park in a structure located at the Americana. Most times, the inside smells like sweet goodness, and everyone is smiling. read more

Crumbl - Glendale - Olivia Rodrigo GUTS Cookie - Bakeries Near Me - Glendale, California

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So bomb. I was having a bad day and managed to find a parking spot ran in and tried a few for my first time. Not just hype

Great place cookies phenomenal I ordered some cookies for myself for my one anniversary at work and they were delicious placing another order. read more

Stopped by to try their Halloween weekly flavors. Ordered the mini 3-pack cookies and their single cookie. Got the Halloween cake batter blondie and the blue monster ft chips ahoy for the mini cookies and the semi-sweet chocolate chunk single cookie. Only the semi-sweet chocolate chunk cookie tasted good. The other cookies were too sweet and not good. The mini size was perfect tho. Their single cookie is too big for one person, you will need to share it with someone else or eat portions of it separately. You order thru the self-checkout kiosks and wait for your cookies to be ready. Don't forget to join their loyalty program for rewards. This location is located off Caruso Ave. and Brand Blvd. It's toward the end or entrance of Americana at Brand. It's on the other side of Glendale Galleria when you're walking thru Americana at Brand where all the other restaurants and shops are located across the street. read more

Crumbl - Glendale - Mini 3-Pack and Semi Sweet Chocolate Cookie - Bakeries Near Me - Glendale, California

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My thin cookies that I purchased were old they taste like they were from Thursday and today is Saturday. They were crumbly and they're usually not like that or this is my first time at this location, but they're usually not like that I was disappointed and on top of that, she never changed her gloves. She went from me to the person in front of me to the register your cookies to the oven. Yeah, I'm gonna have a lot of germs in my stomach. read more

Easy pick ups. And clean place. Parking maybe a little tough if you're just going to pick up the cookies but they do have a parking structure in the Americana if you don't mind a little walk. Cookies are always changing. Some are too sweet but that's obviously based on each individual's palate tolerance. I've had some I've really enjoyed and others not so much that my partner would say he enjoyed so definitely depends on your tastebuds. read more

The Oreo cookie was my fav, and the og chocolate chip is good too (I like how they use milk chocolate). I liked the celebration cookie too. The pink velvet was okay, wish the icing was cream cheesier. Did not like the chilled shortbread cookie read more

Crumbl cookies are one of my favorite cookies. They change every week so it always tempts me to go every week. I don't but I honestly go at least twice a week. Maybe that's why I keep plumping up lol This particular location is not local to me but I visited it when I was in the area. I'm not sure if all locations are the same but the ones I've been to are all self service so you really don't get any interactions with employees which I'm ok with. Since this location is right where the Americana/Galleria is I'm sure it can be busy at times but when I went early afternoon on a Saturday it was not too bad. I don't have anything bad to say about this location and the cookies were delicious as always. read more

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I was really upset with my experience on Monday night (5/4). I was picking up cookies that my boyfriend ordered and this worker named Isabella was giving me nasty looks and didn't welcome me when I walked in. I was waiting for ten minutes and she told me to use the self checkout but I told her I had an online order. She rolled her eyes and then handed me the box with an attitude and I'm just upset because it was a horrible customer service experience and I do not think I will ever be returning to this location. read more

We have heard so much hype about Crumbl cookies and decided to give it a try! We got the chocolate sea salt toffe cookie and indeed the cookie was huge! We love the texture - slightly on the soft side and full of flavor! The chocolate flavor is not overly sweet and highly recommend to eat it while it's warm! Once you walk in, you order at the kiosk and wait for your name to be called. This store is located in Americana and on Brand Blvd! read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

It was delicious we loved the cookies and will be back for more. It was our first time having crumbl

Excellent, friendly and quick service. The cookies were fresh and delicious. Also, we were going shopping at the Americana and they offered to hold our cookies so we don't have to carry them around. read more

Crumbl - Glendale - Amazing cookies - Bakeries Near Me - Glendale, California

Food yummy ambiance greatly appreciated everyone was great thank you thank you thank you thank you thank you thank you

Crumbl is a fantastic place to get a great novelty cookie. They have a weekly selection of cookies which are both innovative and tasty. The service is fantastic as the workers are quite knowledgeable and kind to guests. Walk by here everyday and see some mouthwatering items! read more

Love it recently went super good cookies love how they have different cookies throughout the week a good sweet treat

I bought a box of six cookies/cakes(?) and I liked half of them and the other half were way too sweet or way too crumbly (maybe it was a shortbread cookie)? So, 50/50 but I at least know I'll go back for the oreo cake like thing and the chocolate chip, which came out from the oven and was warm and delicious. read more

Absolutely stunning cookies!!! Each cookie is the size of my hand toooooo!!! Don't even get me started with the burst of flavors in each bite!!! They also have amazing customer service as I was bummed my friends birthday delivery to my house came to the wrong address yet within 20 minutes after my friend called the manager my replacement doordash order was at my door!!!! I've always wanted to try Crumbl cookies and I was delighted with every flavor!!! My ultimate favorite was the hummingbird cake cookie which has chopped up pecans and buttercream frosting. It must be the hint of cinnamon that makes it my favorite. The snickerdoodle is standard I just didn't like that it tasted underbaked in the middle. The cookies and cream cookie has chunks of white chocolate inside!!! Also a favorite. The birthday cake cookie I couldn't find on the menu but it was my second favorite as it was coated with sprinkles and chucks of white chocolate!!! Their milk chocolate chip cookie is soooo decadent definitely some of the best chocolate chip cookies I've ever had!!! As for the Twix one was my least favorite. Not that it was gross it was simply too sweet for my likening but I'm sure if you love Twix you'll love this cookie. Super elated that Crumbl has made it to the Americana in Glendale!!! I can't wait to bring my friends and family and you should too!!! read more

Crumbl - Glendale - hummingbird cake, snickerdoodle, cookies and cream, birthday (white chocolate and sprinkles), milk chocolate chip and Twix - Bakeries Near Me - Glendale, California

nice pair with coffee since its too sweet for me. Can be also given as a gift since the box is nice and pink, fast service and the place is clean. read more

Crumbl - Glendale - 4-Pack - Bakeries Near Me - Glendale, California

They're open! Run, don't walk, to try this week's flavors. Bought a four pack and so far have only had the lemon pie. Delicious, sweet & tart - served chilled so it's perfect in this heat. Can't wait to try more read more

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Not the cleanest location I've visited, but their cookies were still good. You can't go wrong ordering anything here; everything tastes so good, although I do prefer their chocolate chip cookies. The service was very quick, even though there was a lot of people around and only one employee in site. Will definitely return. read more

The best and so yummy! Every time the cookies have been fresh and amazing. Totally recommend.

Double chocolate 5/5 - this is good and sweet but not as sweet as I was expecting. I like the texture of this cookie, not too soft like some of their other flavors. read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

Staff is always so nice! And place is always clean! And cookies always so fresh! No lines because they move fast! read more

Crumbl - Glendale - Chocolate chip - Bakeries Near Me - Glendale, California

Who doesn't like cookies? If you do, like me, you should check out this place. They usually have 5 or 6 different flavors each week. The only sad part is that they rotate these flavors and you would have to wait weeks for them to bring back your faves. Some of the cookies come in smaller sizes 'cause let me tell you those cookies are on steroids, good for sharing unless you don't want to. I have tried a few of their flavors but my faves so far are the French toast and chocolate chip. The people working here are as sweet as the cookies even when the place gets packed and busy. Place is small but there's the option of ordering online or on their self-serve on site. Nice addition to the Americana for sure. read more

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always good service, love coming here since they stay open late and it's nice to walk around!

This crumbl is in desperate need of at least one more staff member or some type of training to the workflow of the store. Granted I came at a busy time on a Friday night and the staff was overwhelmed with orders, there was essentially no one working the front counter to accommodate any guests. You'll see in the attached photo the tiny store filled with almost 15 people inside not accounting about 20 people behind me and of the door. Everyone here had already ordered their cookies and had gotten a notification that they were ready for pickup but no one was handing them out? I could see my pick up order with my name on it across the counter alll of the staff was essentially ignoring everyone with questions and kept busy frosting their cookies. I'd reco they put finished orders on the counter for guests to just grab them when they're finished if they can't have staff to accommodate. They desperately need a better system or perhaps just one more hire to stand at the register ,? read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

Super clean and staff was extremely helpful!! The dessert was also very delicious and when I picked up my order it was very warm and fresh

Best cookie shop. Love the staff and weekly choices. Always nice when I come by and the pick up is easy.

Solid three stars. Here is why. Encino Location. Fantastic cookies. The chocolate chip cookies were gooey, full of chocolate chips, inside and out, and huge. Just how I like my cookies. Here's the problem...inconsistency. I went to the Glendale location, tried the exact same cookie...and was given a product that used an entirely different recipe. The chocolate chip cookie from the Glendale location had chocolate chips only on the inside, and the cookie itself was crunchy, not gooey or soft like the Encino variation. Why? Why have two different types of chocolate chip cookie recipes and not advertise this online or in the physical store. Other cookies I tried. Butterfinger Cookie: Peanut Butter cookie with Butterfingers infused into it. Chewy and generous on the crushed Butterfinger pieces. My second-favorite next to Encino's Chocolate Chip cookie. Caramel Shortbread Cookie This cookie is just a weird concept. A tasty but very weird concept. A chilled shortbread cookie drizzled with caramel and topped with crushed Twix pieces. Again, a tasty cookie, but I have never been served a cookie straight-out-the-fridge... I have yet to try the other, rotating flavors, which almost range in the hundreds. I'll be back to try more flavors, but Crumbl needs to stay consistent with its chocolate chip recipe. The Glendale variation was not enjoyable at all. Employees are nice, no complaints there. read more

Crumbl - Glendale - Chocolate chip, Butterfinger, and Berry Cobbler cookies from the Encino Location. - Bakeries Near Me - Glendale, California

I don't mind paying the most i've ever have paid for a sugar bomb but to give it yo me in a box that cream smeared all over the box. read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

Solid experience here compared to the first location I ever went to. Associate was kind, attentive, and fast. Located on brand st near din tai fung! Would come back to this location. Cookies are $5 which is a bit expensive for a cookie but they were good. read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

These cookies were chunky, and almost like an entire meal themselves. The service was fast and efficient and the store is clean, well-lit and spacious. A single cookie for 5 dollars might seem like a lot but the cookies are substantial enough and delicious enough to justify the price. read more

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good service. but the prices are expensive and not tasty. the presentation is good, but the cake is not fresh read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

Whoever manages this place needs to be fired. I have a gluten allergy and was so excited to try the new flourless cake crumbl released. I ordered on Uber Eats and when my cookies arrived almost the entire order was wrong. So i drove to the location they came from just to ask if i could get replacements, quickly upon arriving i realized why my order may have gotten messed up, there were only THREE employees working the floor. it was a FRIDAY NIGHT. who in their right mind thinks it's okay to schedule three employees on one of the busiest nights of the week???? all of the employees looked exhausted and stressed out. there were crowds of people waiting on their orders, yelling at the employees, etc.. to be THIS understaffed is inexcusable and fucking ridiculous. your employees are NOT robots, they are human fucking beings who need to be treated as such. if you don't have the staffing to ensure business runs smoothly then you need to shut down or hire more people. or maybe the brain dead manager should hop on to an understaffed shift and help your employees out! not only does an understaffed workplace create employee issues, it creates severe issues for customers as well. do better. read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California