I arrived and was immediately welcomed. I didn't know how to see how many points I had total to get a free cookie and the employee behind the counter came out immediately to assist me with that.. that was greatly appreciated and now I know how to do that moving forward myself.. read more

I clearly pointed at the ONLY cookies that were on display! How is that miscommunication? Perhaps you should also display the small size cookies next to the large ones there wouldn't be any "miscommunication" The way you are ONLY displaying the large ones is clearly to mislead. Or perhaps why you don't display the small ones is because no one will buy them because they are way OVERPRICED! read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

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Parking is at Americana or street parking. There is a machine if you want to order on the screen, but the staff was friendly and helpful since it was our first time there. They have lots of flavors and combo options. The cookies are super sweet , is why I took away a star + There is also no place to sit inside, it was a grab and go place. read more

Crumbl - Glendale - Mini 6-Pack - Bakeries Near Me - Glendale, California

Ordered 6 mini cookies online The inside was super clean! Staff was super fast and friendly They made sure my order was correct Cookies were so yummy and decadent! Family and friends loved them! read more

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I am very disappointed in the service and quality of the cookies. This was my first time frequentling a Crumbl and was told that the cookies would be amazing. They were overpriced but I was willing to give it a try. The two ladies were busy talking to each other more than helping me to understand how it 'worked' as I had never frequented a Crumbl. One lady did not have gloves on for part of the time she was handling the food. The store itself was plain looking, nothing to say about the ambiance. I had ordered the mini 6 box and chose 6 different flavors. The brownie was hard/stale and clearly had been sitting around all day. (I came in around 4pm). The cookie with the orange frosting was undercooked, tastig very 'doughy'. I ended up only eating 2 1/2 cookies as the others were simple not edible. Very disappointing with the cost. read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

After doing some shopping at the Americana, I had a craving for something sweet and decided to pop into crumbl to check out the weekly flavors. A couple caught my eye, so I went with the sticky toffee cake and the raspberry cheesecake cookies. Both were just okay. A solid 3/5 for me. Service at this location can be pretty hit or miss too, which doesn't help the experience. Overall decent if you're in the mood for a quick sweet treat, but nothing memorable this time around. read more

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I'm a longtime Crumbl customer and have always enjoyed their cookies, so this experience was especially disappointing. For my son's birthday, we ordered the Minecraft Special Edition cookie because it was something he specifically wanted. We ordered it based on the promotional photo, which showed a clearly recognizable Minecraft-themed design. Unfortunately, when we got home and opened the box, the cookie looked completely different from what was advertised. What we received was essentially a plain, dark rectangular cookie with none of the Minecraft design shown in the advertisement. I understand that handmade products can have minor variations, but this was far beyond that. The appearance was a major part of what we were paying for, and my son was genuinely disappointed on his birthday. As a loyal customer, I honestly felt misled. I'm including photos of the advertised cookie versus what we actually received so others can see the difference for themselves. I hope Crumbl takes this feedback seriously and makes sure their special-edition products are actually represented accurately in their advertising. read more

Crumbl - Glendale - This is Minecraft Cookies & Cream Sandwich we got. - Bakeries Near Me - Glendale, California

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We just stoped by for an after dinner treat. As regulars of Crumbl we took note of how nice and kind Savannah was. She was helpful in assisting us with our choices. We will definitely be back to this location. Customer service was top notch! read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

It's was good ,my friend and kids loved it so much thank you crumble cookies for this amazing cookies read more

Looks good but I seriously do not get the hype! Spent $55 on cookies that tasted very average. read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

Super busy, but if you're looking to satisfy that sweet tooth, then this should be your stop.. You can walk in, app order, or have it delivered, so choose from their weekly lineup and while you're doing that sign up so you get credit for your purchases towards more purchases, LOL. The process inside or by app is very seamless. Tell them what you want, how many, and bam, there it... Mondays can be busier than most as all the Crumblers are feeling for their fix since on Sundays they are closed!!! Remember, parking is limited to the outside, but if you don't mind walking, you can park in a structure located at the Americana. Most times, the inside smells like sweet goodness, and everyone is smiling. read more

Crumbl - Glendale - Olivia Rodrigo GUTS Cookie - Bakeries Near Me - Glendale, California

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Stopped by to try their Halloween weekly flavors. Ordered the mini 3-pack cookies and their single cookie. Got the Halloween cake batter blondie and the blue monster ft chips ahoy for the mini cookies and the semi-sweet chocolate chunk single cookie. Only the semi-sweet chocolate chunk cookie tasted good. The other cookies were too sweet and not good. The mini size was perfect tho. Their single cookie is too big for one person, you will need to share it with someone else or eat portions of it separately. You order thru the self-checkout kiosks and wait for your cookies to be ready. Don't forget to join their loyalty program for rewards. This location is located off Caruso Ave. and Brand Blvd. It's toward the end or entrance of Americana at Brand. It's on the other side of Glendale Galleria when you're walking thru Americana at Brand where all the other restaurants and shops are located across the street. read more

Crumbl - Glendale - Mini 3-Pack and Semi Sweet Chocolate Cookie - Bakeries Near Me - Glendale, California

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Amazing cookies the best I ever had..... will always be my go to for a cookie flavor frosting outstanding

Easy pick ups. And clean place. Parking maybe a little tough if you're just going to pick up the cookies but they do have a parking structure in the Americana if you don't mind a little walk. Cookies are always changing. Some are too sweet but that's obviously based on each individual's palate tolerance. I've had some I've really enjoyed and others not so much that my partner would say he enjoyed so definitely depends on your tastebuds. read more

So bomb. I was having a bad day and managed to find a parking spot ran in and tried a few for my first time. Not just hype

Great place cookies phenomenal I ordered some cookies for myself for my one anniversary at work and they were delicious placing another order. read more

The food was great the workers there were so nice and the place looks very eye catching and nice.

We have heard so much hype about Crumbl cookies and decided to give it a try! We got the chocolate sea salt toffe cookie and indeed the cookie was huge! We love the texture - slightly on the soft side and full of flavor! The chocolate flavor is not overly sweet and highly recommend to eat it while it's warm! Once you walk in, you order at the kiosk and wait for your name to be called. This store is located in Americana and on Brand Blvd! read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

Crumbl cookies are one of my favorite cookies. They change every week so it always tempts me to go every week. I don't but I honestly go at least twice a week. Maybe that's why I keep plumping up lol This particular location is not local to me but I visited it when I was in the area. I'm not sure if all locations are the same but the ones I've been to are all self service so you really don't get any interactions with employees which I'm ok with. Since this location is right where the Americana/Galleria is I'm sure it can be busy at times but when I went early afternoon on a Saturday it was not too bad. I don't have anything bad to say about this location and the cookies were delicious as always. read more

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Best cookies and service! Love the pink packaging as always, and great way to celebrate my birthday!

My thin cookies that I purchased were old they taste like they were from Thursday and today is Saturday. They were crumbly and they're usually not like that or this is my first time at this location, but they're usually not like that I was disappointed and on top of that, she never changed her gloves. She went from me to the person in front of me to the register your cookies to the oven. Yeah, I'm gonna have a lot of germs in my stomach. read more

The Oreo cookie was my fav, and the og chocolate chip is good too (I like how they use milk chocolate). I liked the celebration cookie too. The pink velvet was okay, wish the icing was cream cheesier. Did not like the chilled shortbread cookie read more

Excellent, friendly and quick service. The cookies were fresh and delicious. Also, we were going shopping at the Americana and they offered to hold our cookies so we don't have to carry them around. read more

Crumbl - Glendale - Amazing cookies - Bakeries Near Me - Glendale, California

best cookies ever and the workers were very sweet and welcoming. I will recommend people to come to this area.

It was delicious we loved the cookies and will be back for more. It was our first time having crumbl

Food yummy ambiance greatly appreciated everyone was great thank you thank you thank you thank you thank you thank you

Absolutely stunning cookies!!! Each cookie is the size of my hand toooooo!!! Don't even get me started with the burst of flavors in each bite!!! They also have amazing customer service as I was bummed my friends birthday delivery to my house came to the wrong address yet within 20 minutes after my friend called the manager my replacement doordash order was at my door!!!! I've always wanted to try Crumbl cookies and I was delighted with every flavor!!! My ultimate favorite was the hummingbird cake cookie which has chopped up pecans and buttercream frosting. It must be the hint of cinnamon that makes it my favorite. The snickerdoodle is standard I just didn't like that it tasted underbaked in the middle. The cookies and cream cookie has chunks of white chocolate inside!!! Also a favorite. The birthday cake cookie I couldn't find on the menu but it was my second favorite as it was coated with sprinkles and chucks of white chocolate!!! Their milk chocolate chip cookie is soooo decadent definitely some of the best chocolate chip cookies I've ever had!!! As for the Twix one was my least favorite. Not that it was gross it was simply too sweet for my likening but I'm sure if you love Twix you'll love this cookie. Super elated that Crumbl has made it to the Americana in Glendale!!! I can't wait to bring my friends and family and you should too!!! read more

Crumbl - Glendale - hummingbird cake, snickerdoodle, cookies and cream, birthday (white chocolate and sprinkles), milk chocolate chip and Twix - Bakeries Near Me - Glendale, California

Crumbl is a fantastic place to get a great novelty cookie. They have a weekly selection of cookies which are both innovative and tasty. The service is fantastic as the workers are quite knowledgeable and kind to guests. Walk by here everyday and see some mouthwatering items! read more

I was really upset with my experience on Monday night (5/4). I was picking up cookies that my boyfriend ordered and this worker named Isabella was giving me nasty looks and didn't welcome me when I walked in. I was waiting for ten minutes and she told me to use the self checkout but I told her I had an online order. She rolled her eyes and then handed me the box with an attitude and I'm just upset because it was a horrible customer service experience and I do not think I will ever be returning to this location. read more

They're open! Run, don't walk, to try this week's flavors. Bought a four pack and so far have only had the lemon pie. Delicious, sweet & tart - served chilled so it's perfect in this heat. Can't wait to try more read more

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Not the cleanest location I've visited, but their cookies were still good. You can't go wrong ordering anything here; everything tastes so good, although I do prefer their chocolate chip cookies. The service was very quick, even though there was a lot of people around and only one employee in site. Will definitely return. read more

I bought a box of six cookies/cakes(?) and I liked half of them and the other half were way too sweet or way too crumbly (maybe it was a shortbread cookie)? So, 50/50 but I at least know I'll go back for the oreo cake like thing and the chocolate chip, which came out from the oven and was warm and delicious. read more

nice pair with coffee since its too sweet for me. Can be also given as a gift since the box is nice and pink, fast service and the place is clean. read more

Crumbl - Glendale - 4-Pack - Bakeries Near Me - Glendale, California

Double chocolate 5/5 - this is good and sweet but not as sweet as I was expecting. I like the texture of this cookie, not too soft like some of their other flavors. read more

Crumbl - Glendale - Bakeries Near Me - Glendale, California

Who doesn't like cookies? If you do, like me, you should check out this place. They usually have 5 or 6 different flavors each week. The only sad part is that they rotate these flavors and you would have to wait weeks for them to bring back your faves. Some of the cookies come in smaller sizes 'cause let me tell you those cookies are on steroids, good for sharing unless you don't want to. I have tried a few of their flavors but my faves so far are the French toast and chocolate chip. The people working here are as sweet as the cookies even when the place gets packed and busy. Place is small but there's the option of ordering online or on their self-serve on site. Nice addition to the Americana for sure. read more

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Love it recently went super good cookies love how they have different cookies throughout the week a good sweet treat

Staff is always so nice! And place is always clean! And cookies always so fresh! No lines because they move fast! read more

Crumbl - Glendale - Chocolate chip - Bakeries Near Me - Glendale, California

The best and so yummy! Every time the cookies have been fresh and amazing. Totally recommend.

soo good sometimes it's not like worth the price cuz it's overpriced but it's pretty good

Solid three stars. Here is why. Encino Location. Fantastic cookies. The chocolate chip cookies were gooey, full of chocolate chips, inside and out, and huge. Just how I like my cookies. Here's the problem...inconsistency. I went to the Glendale location, tried the exact same cookie...and was given a product that used an entirely different recipe. The chocolate chip cookie from the Glendale location had chocolate chips only on the inside, and the cookie itself was crunchy, not gooey or soft like the Encino variation. Why? Why have two different types of chocolate chip cookie recipes and not advertise this online or in the physical store. Other cookies I tried. Butterfinger Cookie: Peanut Butter cookie with Butterfingers infused into it. Chewy and generous on the crushed Butterfinger pieces. My second-favorite next to Encino's Chocolate Chip cookie. Caramel Shortbread Cookie This cookie is just a weird concept. A tasty but very weird concept. A chilled shortbread cookie drizzled with caramel and topped with crushed Twix pieces. Again, a tasty cookie, but I have never been served a cookie straight-out-the-fridge... I have yet to try the other, rotating flavors, which almost range in the hundreds. I'll be back to try more flavors, but Crumbl needs to stay consistent with its chocolate chip recipe. The Glendale variation was not enjoyable at all. Employees are nice, no complaints there. read more

Crumbl - Glendale - Chocolate chip, Butterfinger, and Berry Cobbler cookies from the Encino Location. - Bakeries Near Me - Glendale, California