The kiosk sometimes did not work. The rep was very helpful. Clean store for take out. Love getting the minis. Look the different flavors. Always good that there were some seasonal flavor. read more

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Definitely the spot to hit up if you're craving some good cookies. Service was fast too. Highly recommend! read more

Crumbl - Dublin - Bakeries Near Me - Dublin, California

Believe it or not this is my first time at Crumbl and boy they didn't disappoint me. I've had Crumbl cookies before when friends brought them to get together and I wasn't to see for myself where the magic happens. On this occasion I popped in during Mother's Day weekend and purchased a mom's day special box filled with an assortment of goodies. Also grabbed a chocolate chip cookie for myself and devoured it at home with a glass of milk. Now I get it. Crumbl cookies are a confectionery dream! Yummy! read more

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So good It's warm and very good me and my family love it and you should definitely get it read more

Finally tried crumbl cookies.It was ok we got 3 chocolate chip cookies for 15.89 .They were pretty good not sure there worth that.I think ms fields is better .But overall they wee cool. read more

Hello Arlene Wall I'm writing this review to express my very unpleasant experience with Crumbl Dublin employees, Adella & Rachel. On Monday, August 24th, I visited your store and placed an order for 96 cookies for a corporate event. My order was taken by Adella and I confirmed the pick-up date of August 27th at 9:30 am, but shared with Adella that I would probably pick them up around 10-11 am. She said that would be great! in the effort of allowing time to ensure mý order was ready. Order amount $239.04. Thursday, August 27th I walked into the store and no one was present. Finally an employee by the name of Rachelle appeared. I said hello and she didnt respond. She looked at me and asked if I was there to pick up an order? I said yes, and provided my name. (how did she know that I placed an order???Hmmmm) Rachael grabbed a box from a rack and dropped the box in front of me and walked away. I immediately noticed the hand smudges on the outside of the box and like any customer I open the box to check the order and was completely shocked by the poor presentation of the cookies and the soiled box in which they decided to package my order in. I asked Rachael to look at the dirty box and poor service and she stomped her feet as she walked toward me and placed her hands on her hips and declared she didn't find anything wrong with the order and asked if wanted her to call the Store Manager. I replied... Absolutely!! Rachael didn't offer anything remotely close to an apology. She looked at me as if I was causing her an inconvenience. She also complained and stated to me that she felt as if she was being "set up" and thrown under the bus and that she had nothing to do with my order. That statement confused me??? Did they plan to sabotage my order??? She said she didn't make the order, but she also said she was the only employee working that morning. So when were my cookies baked??? Were they day-old cookies??? Frankly, they looked like 2-week old cookies! The Store Manager, Adella spoke with me over the phone and exclaimed she didn't know what happened to my order, but apologized that she didnt live nearby to come to the store to review the situation. She asked Rachael to take photos, but she didn't. I took the attached images while standing in the store. Adella told Rachael to rebox my cookies because I didn't have time to wait for a new order, nor did I want to inconvenience Rachael with her very bad attitude any further. While I was speaking with Adella on Rachael's phone, Rachael demanded her phone back from me, which I then gave her. She immediately took the box of cookies and slammed them on the table as well as slamming and opening refrigerator doors while reboxing the order. Once completed, she again dropped the box of cookies in front of me and walked away with an attitude...still no apology for my inconvenience and experience. I merely want you to know what kind of employees you have representing your company and the product that's being provided. I certainly shared this experience with my colleagues and family! Ultimately, I felt there was some underlying discrimination. I felt Rachael was trying to provoke me with her behavior, but I'm a person of great character and didn't fall for her antics. For all those who were a part of this situation, please know the cookies were NOT eaten. The event was outside on a windy evening...and they were blown off the table onto the ground. The Lord works in mysterious ways!!! He Knew! And I will NEVER spend a dime at your location again. Signed, Disappointed read more

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The cookies are great, but $6 for a single and $20 for 4 is just a little much for my pellet. Service was great and fast and the lady even cut ours into 1/4ths which made it way easier to share. read more

This Crumbl cookies location is on regular rotation for us anytime the Cookie Monster cravings strike. Service is fast, never been an issue. This is a well-maintained location and we have never had a negative experience. Cookies are always yummy and high quality. I was unable to procure the famous and viral Dubai Chocolate Brownie Cookie though. read more

Crumbl - Dublin - Cookies - Bakeries Near Me - Dublin, California

This crumble has the friendliest customer service and the cookies are always baked perfectly. Waited less than 3 minutes for a carry out order. read more

I love trying their weekly special cookies. Staff is super friendly. The reward program is great for cookies lovers. read more

3.5 stars Located in a busy plaza with parking lot. Easy ordering system on the iPad but there's also staff to help if you have questions. It was an open kitchen. Ordered the chocolate chip cookies and it was pretty quick turnaround. The cookie itself was huge but just ok, very thick and it was a bit undercooked. read more

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Fantastic cookie, but you dont need me to tell you that, you probably already heard this from 10 different content creators. you probably already bought some yourself. And it was so worth perfect soft chewy texture, perfect sweetness and so warm and soft, it slowly and effortlessly melts in your mouth. Becomes this blend of delicious glob in your mouth after just a few bites. Extra Got my order before I even got my receipt. Fast service Very stripped down Self order machines Cool self order machines UI Large single is cheaper than the small 3x (theres no small single) When I came, there werent that many cool flavors of cookies so I just went with the classic never fails, chocolate chip. They had merch I thought Ive already had good cookie, but crumbl is making me rethink that thought, probably the best cookie I've ever had and to that I say 5/5 read more

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Came in because I wanted to try their Biscof Tres Letche. It was delicious. We were greeted right away, and we've proceeded to order. And we got our cake and cookies right away. read more

Crumbl - Dublin - Bakeries Near Me - Dublin, California

I personally have never tried the cookies but I pick them up for family and friends occasionally. Everyone who I've gotten them for loves them. I love that they open at 8 am, service here is quick and ample parking in the morning! read more

Crumbl - Dublin - Bakeries Near Me - Dublin, California

Great service! Cookies always look well put together and not messy like some other stores!

Adela gave us amazing service and was very kind to us, helping to guide us with what cookies we should get. The lighting of this crumbl was amazing I could understand whats in each cookie and the food in the end tasted great. read more

I've been hearing how this cookies are absolutely delicious and to die for!!! My bf and I had a sweet tooth, luckily we were close to Dublin location and decided to try it out! Walking in you have to place your order on the tablet to the right and you select the type of cookies you want and how many you would like. Within minutes your order will be ready! ALL THE COOKIES WERE BOMB AFFFFF!!!! This place is definitely lives us to its hype!!! Come by whenever you have a sweet tooth! read more

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Every time I go in there, not a single person greets me or says "we'll be right with you", they look at you for a second as if they're annoyed and do not say a word until they feel like it. Today I went in to get the raspberry cheesecake and it says served chilled. It was warm and mushy, and the whipped cream looked like it was spooned on and looked so sloppy and messy, I thought it was cottage cheese and tasted like cheesecake mousse! This is extremely disappointing, and the customer service needs some great improvement!!! read more

Crumbl - Dublin - Warm, mushy raspberry cheesecake with soft warm and lumpy cream cheese! - Bakeries Near Me - Dublin, California

It's big ol delicious cookies. What more is there to say. I ordered the 4 pack and this week it was cookies & cream cheesecake Double fudge sandwich Strawberry cake Cinnamon crunch. read more

I picked up two dozen cookies. I took them to a team meeting and everyone was happy. They were good and soft.

Way overdue review. Was here a few months ago during one of my sugar cravings. Place was clean. Always enjoy limited/seasonal treats. Picked up some goodies and enjoyed every bite. The server was nice. But I feel like the San Ramon location seemed to have more availability on flavors. read more

Crumbl - Dublin - Bakeries Near Me - Dublin, California

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First time trying crumbl and what a disappointment. Cookies: the most dry, stale, overly sweet cookies. Chocolate chip was not moist and tasted grainy, the waffle cookie tasted like I was eating straight butter, and the lemon cookie was basically inedible. Customer service: extremely subpar. The chocolate chip cookie came exactly as pictured and when I ask the girl working to switch it out for me she said "it just comes like that". It looks like someone had held it and imprinted their finger on it. The waffle cookie's slab of butter was basically falling out. Imagine if this was a gift for someone and I had to give it to them - embarrassing. Such a disappointment and waste of my $10. Won't be back at crumbl any time soon! read more

Crumbl - Dublin - Mini 3-Pack - Bakeries Near Me - Dublin, California

Saw TikTok was full of these cookies and just happened to be in the Dublin area and decided to try it. It is $4.99 for a single cookie. The place is very clean and you can see how they make the cookies. Order from the kiosk. Not many choices. I got the 4 cookies in a box for $20. These cookies are pretty and very Instagram-able but they are way too sweet for my tasting. My daughters usually can take sweets and they said too sweet for them too. Overall, they are not all that to me, trying them once is enough for me. read more

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Very yummy and reasonably priced would definitely come here again with my family and recommended to all of my friends

They should rename this store "tiny cookies" A) The cookies I got were smaller than the display cookies B) The packaging was a big box with no dividers and the cookies "ran into" each other were and a big mess by the time I drove home Taste about the same as grocery store (Safeway) cookies at twice the cost My suggestion: Skip this place read more

Great service! They gave me my cookies fast and they tasted amazing! I just love being able to go into a store and get great and fast service read more

I love the cakes and the different varieties of flavors for all family members. Mine is anything that has todo with cheese cakes love it

It's ridiculous how long it takes. No one is friendly. That and the high prices-it's so not worth it!

Always fantastic cookies! The service is hit or miss. But this is my go to indefinitely

Nestled in Dublin's Fallon Gateway, you're hit with the warm, sugary aroma of freshly baked treats the minute you step into the store. Their 6-pack is perfect for bringing to parties and housewarmings. Their rotating flavors keep me coming back but some of my favorites have been the brownie batter and strawberry cupcake. The cookies are soft and crumbly, generously sized, decadently sweet, and pack a calorie punch. But they are undeniably delicious. Some are warm, some are chilled, depends on the flavor. Skip the in-store kiosk ordering and download their app to earn points, with a sweet perk of a free birthday cookie and even keep a cookie journal to track and rate your favorites. Service has always been friendly and fast. read more

Crumbl - Dublin - Store inside - Bakeries Near Me - Dublin, California

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Crumbl Cookies are super delicious and huge portion! I love that their menus always change every week as well as different location has different flavors! I always get the 4/6pk and split it with my family! It's hard to eat one all to yourself since the cookies are huge and thick! Make sure you get a glass of milk or an ice coffee to pair up with them! My favorite ones are the milk chocolate, snickerdoodle, oatmeal, and s'mores ! There are a lot of tarty ones too, for example key lime. I definitely recommend giving this place a try! read more

Crumbl - Dublin - Bakeries Near Me - Dublin, California

Yummy cookies. Service was good from Naveen and you get to add a lot of toppings which is cool. So it is very unique. read more

Crumbl - Dublin - Toppings - Bakeries Near Me - Dublin, California

New Cookie place in town!! Yay!! So excited to have Crumbl Cookies in our neighborhood. We had heard so many good things about their fantastic cookies, couldn't wait to try them!! First off, the crew there were very sweet. Greeting everyone with a big smile and happily answering everyone's questions. Today's cookie offerings are displayed inside, in the front. The Molten Lava & Limeade are my absolute favorite!! I am a huge Chocolate & tart dessert fan so these two hit the spot!! The Molten Lava Cookie had that ooey gooey molten chocolate oozing out from the center..ah total bliss!! The Limeade had a perfect balance of sweetness and tart, it was SO delicious!! I'm going to say, these cookies were the BEST cookies I've had in a really long time!! Just the right chewiness and sweeteness and cream (on the Lemonade Cookie)... Nom nom We are excited to come try their their other offerings especially the Teddy Graham Cracker ft. Teddy Graham!! Such a cool name..! Lots of parking available since it's located in a shopping center. read more

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Always stop here on my way home. They normally have the cookies ready to go. Always fresh! read more

These cookies are absolutely delicious! Perfectly soft and chewy with just the right amount of sweetness. I can't get enough!

Always clean. Staff is always friendly. Order ahead and the cookies are ready when I walk in the door.

It is not just a cookie, for me it is more of like a dessert. I am not sure about other locations, but this one too small, a max of 3 people can stand inside. We need to order at the kiosk on the right hand side and it was pretty straight forward. I just ordered 1 cookie and but I saw many people ordering big boxes. I would suggest to order it through mobile app as it is faster and can earn points. I ordered chocolate milk, this one is a cold one. It is more than a cookie and tasted really good. Satisfied my sweet tooth. But I don't think I would order it more often because of calories and price. read more

This place is, and Crumbl as a whole, is shady AF. They have zero customer service via the app, but take 95% of their orders via app. For customer service they tell you to call the store, but they never, NEVER, answer the phone. They routinely mess up orders and there is no resolution. Way too expensive, as cookies go, to deal with getting the wrong order. There are other options opening up around town worth giving your business to. read more

We have been to crumble many times. Everything we say we probably won't go back, but we do. Kids and grown-ups all love the taste, but the cookies are very large. I wish they had more smaller cookies, bot just chocolate chip, we would definitely buy from them more often. The service is always quick, and the store is always clean. read more

Okay, so I have 13 yo twins and one of them has been relentless about visiting this place. He can't wait for the Livermore location to open up so he can work there and eat cookies - the wages sound really great right now at 13 so time will tell if he actually works here in a few years LOL. That said, it's pretty much a 5 star review from the teens. I've dropped it to a 4 because there is no gluten free option and the music was so loud inside we had a hard time hearing the sweet gal that took our order. It's probably a more exciting environment to work in with loud music? or they can't hear it as well in back making the cookies? I'm not sure why it had to be that loud.. On to the good part.. the COOKIES! You do get a better deal if you buy more, so almost $5 per cookie, hmmm.. maybe, I mean there were warm and fresh and my kids want to go back. I did try the frosting/topping on each and will say the churro frosting was so creamy, sugary and yummy! 5 stars for that (didn't try the cookie) and the key lime frosting was like the key lime pie at baker's square long ago, but oh so much lighter and dreamier! The cookie reviews and opinions of my 13 year olds you ask?... Churro Cookie teen review: The cookie I had was super good! It consisted of : Great sweetness Nice staff Good for its price Tasted exactly like a churro It was a great sweet cinnamon light frosting which I enjoyed and the actual cookie had some cinnamon which I loved! The frosting was also fresh and amazing The Key Lime Cookie teen review: The cream on the top was nice and creamy the extra little squirt of wipped cream and lime on top with the little pie crumbles. The cookie was fresh and really soft and made the cookie come all together and made all the lime in the cream pop out in your mouth And yes, the boys are correct to mention the staff was super friendly and it was so clean inside, while having warm delicious aromas and looked invitingly clean! read more

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