Ambiance-the space is clean and cute. Service-the workers were pleasant and polite. Food-I wanted to try one of the Valentine's item. They are currently offering a heart shaped strawberry mini cake. It has a cream cheese frosting. It's a cute idea and gift for V Day or Galentines. WARNING- It's super sweet though. I would definitely recommend sharing it. This tiny cake packs a SUGAR rush. The taste was good though. The half I ate settled my sweet tooth craving. It's not soft or really moist. More like a crunchy texture. Overall it was a fun experience. This was my first time trying this location. I was satisfied with my experience. One and done for this sweet little creation. read more

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Love it here place is always clean and the staff is always friendly and quick service read more

Crumbl - Allen - Bakeries Near Me - Allen, Texas

Tried the flat cookies for the first time, they were so yummy! Out of the two one was loaded with chocolate chips and the other didn't have any...however the buttery crispy/chewy texture was amazing! read more

Crumbl - Allen - Chocolate chip cookie minus the chocolate chips...still very tasty! - Bakeries Near Me - Allen, Texas

good cookie and new flavours every week ! I really like the biscoff and peanut butter cookies read more

Crumbl aways does a GREAT job when we place large orders to treat our Bolin Elementary Teachers & Staff!

The workers are quick to give your order. Love the Dubai chocolate brownie! Store clean read more

Crumbl - Allen - I forgot the flavors - Bakeries Near Me - Allen, Texas

This was my first time ever trying Crumbl cookies and I wish I would've taken a bite BEFORE I left the store. The two cookies I received are rock hard. I expected them to be soft in the middle and crunchy on the edges. I hate super hard cookies and I spent $10 so this was a complete disappointment. Something like this will make me not want to return. read more

I love their cookies and the packaging portions are pretty big too . My favorite would be the Oreo

I was given a birthday reward today from Crumbl cookie so I decided to try the Dubai chocolate sandwich. It was amazing. Give this place a try. read more

Crumbs is definitely a busy spot, which speaks to its popularity. The place is clean and the food is undeniably delicious. Prices are fair for what you get. That said, my order came out a bit messy, and the box it was in was greasy, which took away from the overall experience. Still, if you're in the mood for something tasty and don't mind a little chaos, it's worth checking out. read more

Crumbl - Allen - Bakeries Near Me - Allen, Texas

After a long day of shopping me and my boy went to crumble cookie. After seeing a bunch of tiktoks of people eating the flavors of the week the peach cobbler and skillet cookie was haunting my dreams and thoughts. The skillet cookie was nothing special and not worth the calories or price. However the peach cobbler cookie is possibly the best desert I have ever eaten in my life. The acidity and sweetness of the peaches with the warm hot cookie. Lastly the amazing white cream all over the cookie made me blush and jump around after every bite. I haven't felt this same joy since Britney Griner got freed and it is something I will never forget. read more

Crumbl - Allen - skillet cookie - Bakeries Near Me - Allen, Texas

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Had these cookies recently for a celebration at work. Love love loved the cookies. This location in Allen is the closest to me, I was happy to find. Loved the service from the girls and the variety of cookies they sell. Crumble Cookie is the new hot slice bread. read more

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I enjoy a cookie that doesn't fall apart when you bite it.. Crumbl is certainty the correct name for this place. Cookies are good, but pricey in my opinion. A nice treat for an occasion, but at the cost, its not something I would do on a regular basis. read more

Fast and friendly service at this location. Online ordering is convenient and available on the website.

Favorite so far are lemon pie and Keylime pie. 100% on point! Anything with the word pie in it is amazing in our book. read more

Crumbl - Allen - Twix, chocolate, peanut butter, cheesecake, lemon pie, cupcake, something. Lemon pie wins by landslide, but nothing disappointed. - Bakeries Near Me - Allen, Texas

Clean store. Good cookies! Staff is a little young so occasionally lacks on customer service but overall it's always a good experience.

Delicious cookies! Great selection that's different every week! Cookies are fresh and ready fast.

Great service and very clean store. Highly recommend, the bakers make great cookies every time

Crumbl was bookmarked after my niece described a cookie like a romance novel. I initially was sticker shocked but price is in line with competitors when factoring servings/size. After many visits, Crumbl cookies are decent...some better than others. My niece's fave is the cornbread cookie which took 6 months to be added to menu that changes weekly. Crumbl has issues with consistency as I was not impressed when I first tried cookie. I was able to retry three months later during the mystery cookie promo and it was great. My fave has been the pumpkin and hazelnut cookie. The ordering system must be improved. I have placed several app orders for mini me to pick up and is such a pain. Specifying person who's picking up does no good. We've also ran into this issue at another location closer to mini me. Recently, no one could locate order. They were able to box up using screenshot which was still incorrect. You are also ignored when walking in to pickup counter for order...maybe curbside is best option. The app conveniently adds a tip although picking up order with all the mishaps. If only tip would default to $0 like all other apps. Ordering at the counter seems to be very disconnected as they take your order but you must complete the order using a tablet. I feel the line can move a bit quicker if staff completed this part. Crumbl cookies can be good but must think if pains of ordering is worth it. read more

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Really bad customer service! I was there around 3:40 on 10/24/25. I was the only customer in the lobby and there were two employees working up front, no one acknowledged that I was there, finally one of the employees glanced at me but did not say a word. I continue to wait because I could tell they were working on an order. Just because you are working on order does not mean that you couldn't say 'I'll be with you in a minute' or one of them could have stopped to wait on me. I walked out and I will never go back! If that's the way you treat your walk-in customers I can see why the lobby was empty. read more

The staff is always nic. The store is clean and cheery and welcoming. And the cookies are ALWAYS GOOD!

So went a couple of weeks ago for my step son and his graduation celebration. The cookies were a hit. I absolutely love the chocolate chip and peanut butter. Which I tried. They make everything right in the store. The cookies are huge. So I can see why the price is higher. I would definitely go back again. The store fronts and inside are cute. read more

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The cookies are super pretty but taste just ok, and the premium price point is not relative to the taste experience. The service is not friendly. And they charge a hidden service fee. It's unacceptable. Businesses should be up front and transparent if they are going to charge extra amounts post sales and post tax. They should also tell you why. I went back in to confirm there is is no sign to explain the fees. I realize the manager is just going to reply a defensive response (I read the other reviews and the manager tends to respond) but you have to realize customers have values. If those values don't match, this is not the customer base for you. I value integrity. Will not be back. read more

This place continues to satisfy my sweet tooth. I came here for my free birthday cookie and walked away with a pink velvet cookie and chocolate chip cookie. Both were very delicious. read more

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So went & picked up a 6 pk of minies & there was a hair.. So I employee brought to management attention & she blew it off & laughed..That's no way to solve a situation.. Customer satisfaction was thrown out the window & disregarded! How embarrassing read more

Crumbl Cookies makes me happy. From the pink boxes, to the smell, the amazing customer service & speed, Crumbl does it all so well. In TX we have another cookies comp. who delivers hot cookies, but let me tell you that place is a joke compared to Crumbl! Yes, some of Crumbl's cookies come warm, but even room temperature, OR the next day, these cookies are delicious! I peruse the Sunday reveal on social media or their app & they almost always look amazing. The cookies are such an hearty portion, the dough they use is so tasty & the fact that the flavors change WEEKLY - come on, how could you not be hooked? I will be honest & say there are weeks where none of the cookies appeal to me, but then there are weeks where I want them all. It's probably a good thing I don't want them every week because they make it so easy; the hours, curbside pick-up AND delivery! My all time favorite is the Cinnamon Roll & Cookie Dough Cinnamon Roll, but their weekly "regular" sugar cookie is really yummy too. read more

The workers are nice and cookies are warm. The wait is never long. Parking can be a pain but its well worth it.

The caramel praline cookies came out warm and they were delicious! The maple cinnamon roll and red velvet cookie came out room temp and they were both good, but not great. read more

Crumbl - Allen - 4 pack - Bakeries Near Me - Allen, Texas

Pros: cute, clean and open baking area. Easy order through their iPads or online and quick pick up. Big cookies. Cons: I thought the cookies were average in taste and very soft. Having heard good reviews from a family member, I stopped by. They are limiting the number inside and masks are required. The workers were masked up as well. I liked the open baking area and the store was clean and modern. There are iPads available right inside to place your order and it's ready in a snap. When I got my Pb chocolate chip cookie, I immediately liked the size but thought the texture was way too soft and while it was good, it was a bit doughy. I did eat it all though and enjoyed it overall. I'll stop in again and try another flavor. If you like your cookies with a bit more crispness or firm texture, you may not like these. My pastry instructor would have said these were under baked . read more

Crumbl - Allen - Chocolate chip peanut butter - Bakeries Near Me - Allen, Texas

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i'm paying a lot for these cookies, and for the the workers to not help me when my cookies are sitting less than 2 feet from me is wild not only was this customer service slow but rude and slow, i told them twice what the name of the order was and they took their sweet time walking back and fourth doing nothing but looking at what's infront of them and handing me this overpriced cookies. if you're gunna hire miserable teens to bake some cookies at least hire some who are competent enough to read the labels on the boxes and not just waste my time walk back and fourth and i tell them the name multiple times to see them hand me a box that was already done, dur dur me bake cookie all day hard work dur dur read more

Crumbl is an adorable way to get your sugar fix without feeling tooo guilty. Well, maybe not... but it sounds good! Two cookies are ALWAYS here and the lady behind me could NOT quit raving about their chocolate chip. I'll have to get that next time! read more

Crumbl - Allen - This weeks cookies! - Bakeries Near Me - Allen, Texas

Since I proclaimed myself as a cookie connoisseur, I had to try the new crumbl! So if off during COVID-19, you have to wait in line outside, only 10 people are allowed inside and you have to wear a mask. I waited about 15 minutes for my cookies, the combined time out and for my order. They're very organized. I love how you see the cookies laid out at the counter to see which they have available for the day. The cookies. I can say some of them were a hit but not all of them were. It really just depends on your taste! My favorite cookie was the cookies and cream off top! Nothing that I had could compete with that one so if you're coming here, add that to your box ASAP! The cookies and the cream omg it made the cookie so great and moist. The chocolate chip was the next best. It was your basic cookie but still REALLY moist and overall a great cookie. The red velvet to me was very dry and the chilled sugar tasted just like those sprinkled soft sugar cookies in the grocery store. It just kinda tastes like powder. Though I didn't like it, my dad did, it was his favorite. So I definitely think it's worth a try! Great customer service & very fast. I love how I can come here and get one hot cookie so I will deff be back for that Oreo cookies and cream! read more

Crumbl - Allen - Bakeries Near Me - Allen, Texas

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They are expensive. They are delicious. And if you want to make delicious stretch, cut cookies into quarters or at least halves and your waistline will thank you later. I save a lot of time by ordering ahead using their app and picking up at the store. They are a huge hit at the office. Sometimes there are crumbs of the Crumbls to bring home to my husband. Most of the time there aren't. It's tragic. read more

I had a major sweet tooth recently and asked one of my friends a place to find the best cookies in the area and they recommended this place. I ordered online to go pick it up and I was in and out of the store within 5 minutes. So they definitely stick to their online order ready times. The inside is super cool and open. You can see where they make everything so you don't have to worry about "what's going on in the back." It is a rather small space and during COVID measures they are limiting the amount of people in so plan on taking it to go. The staff was super friendly and you can see all of them hard at work. As for the cookies: Chocolate Chip Cookie: I had one immediately while driving back to try it still warm and then another a day later to see the difference. The cookie is rather big but perfectly cooked for a soft chewy experience when fresh. The taste profile wasn't fully to my liking, maybe more butter and flour than sugar, but nothing that should deter you from experiencing it for yourself. Honestly; the day old cookie tasted better to me than the fresh one so if you get multiple see which one you prefer. Cinnamon Swirl: (I don't think this was the name of it but I'm going with it.) this was by far my favorite. The base seemed to be a sugar cookie so had a little bit more crunch to it. It had the perfect amount of sweetness and was highly enjoyable to eat. Peanut Butter: This was really good as well. It has a layer of peanut butter in the inside that enhances the flavor profile. Definitely worth it for all peanut butter lovers. Since their menu changes weekly I will be back to try some more specials. So check them out for yourself and see what you think! read more

Crumbl - Allen - Cinnamon swirl, chocolate chip, and peanut butter cookies. - Bakeries Near Me - Allen, Texas

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The yummiest cookies!!! The chocolate chip is a classic and the variety of others is endless!!! read more

Favorite location, easy in and out, they always have what I want and the staff goes above and beyond to make sure my order is perfect.

Awesome service and friendly staff! Love the curbside pick up! Very easy to get in and out in a timely manner!

very sad when I order my cookies on the app for curbside pick up and I sit in my car for 15 minutes waiting. They don't bring them out to me then I go inside. They have my cookies sitting right there on the counter in the boxes then they don't even open the boxes to present me my cookies and show me which I have worked at Crumbl and that is a thing you have to do is open the boxes present the cookies to the customer and then I get out to my car. I open the boxes in the cookies are wrong so then I go back inside and I tell them both of my cookies that I ordered is wrong and I show them on the app that these are not the cookies that I ordered and the young girls look like they're barely out of high school have such an attitude and just seem like it was an inconvenience for them when I'm just there to get what I paid for. read more

Deeeeliocious , great for birthdays anytime! They have innovative flavors and ideas. Could have coupons though. Or be on too good to go.

Always a great selection and the delivery is always on time. Love getting them delivered as gifts! Also enjoy the extra point system for people who use it all the time. read more