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    Crumbl - Plano

    3.3 (202 reviews)
    Open 8:00 am - 10:00 pm

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    Cinnamon toast crunch cookie
    Sherene A.

    2.5 stars. Everyone who works here is lovely...they are wonderful. The cookie ..fairy mediocre. Not really cooked all the way through. The frosting was horribly tooooooo sweet. The cookie would have been great had it just been cooked properly. And honestly I think that more of the cinnamon toast crunch would have made the cookie more texturally interesting....since it was so undercooked...that center crunch helped boost it. So possibly a bit more of that would counter the sort of mushy encounter I had.

    Ashley S.

    Was in the area and decided to stop by Crumbl as I've never been. Upon entering, there was no welcome or explanation of what was available. I ended up ordering, quickly, so I could leave. I purchased the three mini cookies (two milk chocolate chip, one caramel apple). The cookies itself were ok. I wont return to this location due to the lack of customer service but may try another one.. potentially.

    Peaches and Cream + Strawberry Poptart
    Lauren B.

    This is a good Crumbl location! Although it's smaller and less busy than other locations, I have found the checkout process to be fast and easy, and employees are friendly. I have also found that some Crumbl locations will overcook the cookies, making them harder than what I consider enjoyable, but they were baked well here. The store itself is clean and decorated well. They even have a photo of the first ever Crumbl - so cute! I will definitely be back when I see a cookie on the rotation I want to try. I LOVED the peaches and cream cookie. It was huge and so good!

    Jennifer L.

    These have become a family favorite. You have to watch which one are sold out on line when you order. If the cookies you want are there order right away, if not wait a little while and they may come back in stock. That happened for us with the pumpkin pie cookie. We have found as long as you like the flavor profile description you will like the cookie. We have not been disappointed and I don't want to admit how many we have ordered.

    Mary C.

    I have been passing by this place for a few months and yesterday, I finally decided to go in. Just got the 4 pack. I had the cookie with chocolate chips yesterday. Oh my, it was so good. Specially since it was warm, the chocolate chips was soft and the cookie was chewy. I like that it's not too sweet. My husband had the cookie with white frosting. He liked it . But his was cold, more like a pie. I think it's called key lime pie. The oatmeal cookie with white frosting was also good. I have yet to try the last cookie i bought, it has peanut butter snickers, i am sure it would be very good too. The staff service was very good. They were friendly, helpful and efficient. The cookies are delicious , so now that my sweet tooth has tasted , it will start craving for it. Ugghh... should have kept my distance...too late now.

    Cookies 4-Pack.
    Mayra S.

    First time to Crumbl ever. I Ordered for pickup on the app 4 cookie box + 1 extra cookie. Cookies & Cream - too sweet for me but I was already expecting that. I would have loved if the topping was a bit more of a stiff frosting. If you're into Oreos and sweet then this is for you. 3.5/5 Honey Bun - reminds me of snickerdoodle, nice thickness just a tad of sweet glaze. Not too overly sweet as a whole. Would recommend 5/5 Cowboy (oatmeal) - So good. A mix of crunch & softness. Topped with shredded coconuts & walnuts I believe . The chocolate inside was melted and gave the cookie gooeyness. Good amount of sweet. 5/5 Raspberry Donut - Unique and very well done. The jam ontop is like preserves and the powdered sugar wasnt overly done. I would 100% get this again. Has that underbaked texture that pairs nicely with this flavor combo. 5/5 Chocolate Chip - A classic, delicious chunkiness and thick. I like the underbaked quality making them moist and soft. 5/5 Store was not busy at 11:40am on a Tuesday. Service was nice, professional, and they even gave my 2 year old a sticker. Super cute, I appreciate any interaction with my children. Thank you Plano location!

    Buttermilk Pancake Cookie - INCREDIBLE. Hands down one of the best cookies i've ever had!
    Lydia O.

    Updating this review because the buttermilk pancake cookie absolutely blew my mind. Hands down one of the best cookies I've ever had!! I put it in the microwave for about 12 seconds and it was absolutely PERFECT. So soft and luscious on the inside! Absolutely melted in my mouth. It had the perfect amount of sweetness and butteriness!! Not quite sure how they pulled this off, but it completely embodied all of the flavors of the perfect pancake! I went back twice in a week and had to hold myself back from buying a million of them each time because it was just that good!! I am still thinking about it now and probably will everyday until it comes back on the menu again. 10/10 would absolutely recommend!!

    Almost empty store.
    Holly S.

    Due to a really bad prior experience here I avoid this location all together. I was 4 minutes away from this location and against my better judgement I placed an online order. Got to this location to pick up my order at 9:09pm last night. Lights were off and no one was there. There was a sign posted with new hours of operation. They should have turned their online ordering off and adjusted their hours on the app. I tried calling at 11am this morning. No one answered but I left a vm explaining the situation and requested a call back so someone could refund my money. No one ever called me back. I went back into the app and figured out how to cancel my order thankfully. Just as before, no one cared enough to reach out. I don't care how close I am to this location, I will never order from this location again.

    A box of happiness

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    6 days ago

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    4 months ago

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    Alex S.

    ❤️ Your support means the world to us!

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    23 hours ago

    Everyone is friendly here I love the atmosphere it really makes me want to come back and get more

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    Alex S.

    Life’s sweeter with you in the mix! ✨❤️

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    22 hours ago

    It was good and the service was nice and the cookies were good the area was nice too overall it was good

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    Alex S.

    Life’s sweeter with you in the mix! ✨❤️

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    1 day ago

    love it super good product and freshness i hihjly recommend to buy it and to visit this store

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    Alex S.

    Life’s sweeter with you in the mix! ✨❤️

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    1 year ago

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    Alex S.

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    2 years ago

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    Alex S.

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    3 years ago

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    Alex S.

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    1 year ago

    Customer service was great. The staff was incredibly nice and got my order together quick! Cookies were delicious!!

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    1 year ago

    Great service and kind staff! They did run out of some of the items but it happens. Crumbl is always a great treat to grab

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    Alex S.

    Your support means the world to us! ❤️

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    Kaylee E.

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    11 months ago

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    2 years ago

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    1 year ago

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

    I love Crumbl Cookie!! I will definitely recommend them to family and friends. If you like cookies you definitely needs to go check them out

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    Alex S.

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    2 years ago

    The pink sugar cookie is my favorite, please bring it back to the weekly menu....second favorite is the animal cookie

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    Kaylee E.

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    3 years ago

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    2 years ago

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

    Great cookies and awesome services. The store is clean and well kept. The staff greeted me when I came in to place an order at the kiosk.

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    Alex S.

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    5 years ago

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    2 years ago

    Cookie Crumble has the best and warmest Cookies. They are warm and have a lot of frosting. Not to much but just the right amount.

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    Alex S.

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    2 years ago

    I am pleased with this location. it's clean and the service is on point. The cookies are always tasty and fresh.

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    Alex S.

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    2 years ago

    So fast and convenient! Easy location right off of the tollway and the app makes it even easier to order!

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    Alex S.

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    4 years ago

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    1 year ago

    the staff is always kind and the cookies have been very tasty! i liked the beetlegeuse collab and the recent mint chocolate cold cookies

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    Page 1 of 6

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