Mick at Star Flooring was incredibly helpful because he…read more * Cared more about doing what's right than the sale itself. * Was personal, friendly, and built connections. * Shared helpful opinions and advice when I was confused , overwhelmed, or didn't know what to do. * Was honest about what would work well and what wouldn't. Star Flooring a new carpet in my new house and it looks fantastic. The guys that installed it helped run speaker cable under the carpet too which I surprised them with. No complaints or guilt trips from anyone. My home theater area is cozy and looks so much better now. Thanks Mick!!!

Quality tile, friendly, knowledgeable and helpful service. 4 stars only because of the hours of…read moreavailability. It would be nice if they were open on Saturday or at a time when those of us that work m-f 8-5 can shop. Otherwise everything was great. It was pricey for me, but I know quality products are worth the price. My new bathroom tile looks amazing! They gave me helpful advice for my bathroom remodel, the tile was competitively priced, and delivered on time.

Andy Cummings and his crew outdid themselves with the quality of their workmanship and service…read more From start to "finish" everything was top notch and the results are beautiful - highly recommend Cummings Hardwood Floors!

As many folks hopefully do prior to embarking on a daunting project like hardwood floor refinishing…read morethroughout their home, we scoured online reviews to learn more about vendor options. We then met with several...ultimately choosing Cummings Hardwood Flooring. As I begin to write this review, I glance back over the earlier reviews (2020-2023) we originally found for this company...and can honestly say...NOTHING HAS CHANGED since those earlier postings. Our original meeting with Andy to obtain an estimate was refreshing (inclusive, respectful and knowledge-sharing). His team, as promised, arrived when he said they would. They were exceedingly respectful of the fact that I work from home (and wore earbuds rather than blaring a boom box and shouting). They seemed very organized, worked well together, and cleaned as they went. They completed the project in less time than estimated ("because Mike was on the job..."). Their style and workmanship are clearly deserving of a 5* rating...and we would highly recommend Andy and his team at Cummings Hardwood Flooring and use them again. The only thing we would encourage folks embarking on this type of project to do is invest the time to learn as much as you can about wood, textures, styles, colors, etc. The end product on our floors was much lighter - both in color and in finish - than anticipated. From our perspective it would have been helpful to have seen some type of color/finish samples to better understand the nature and results of the work being proposed. Clearly our bad...not theirs!! :)liz and alan

Quality of the work looks good! Quick install and responsive to inquiries. Seems very comparable,…read moreif not better, in value. Their showroom is convenient and has lots of choices. Very helpful staff!

This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.

Great experience with Luke + the owner. Sold me a quality product and they brought in very…read morecompetent folks to install. Would go with them again!

This company was great to deal with and did an excellent job installing new wood floors as well as…read morebeautifully refinishing old wood floors. Every detail of their work exceeded expectations. I would highly recommend them. Luke Matchett and his team were responsive, considerate and efficient. Great doing business with them!

Great experience! Measurements and estimate were completed within 24 hours. Oak flooring was…read moredelivered on Friday and work started on Monday. Pat was the installer and did a fantastic job. Homeowner requested a custom inlay at the last minute. Pat was helpful and patient, continuing work while I built and installed the inlay. I would recommend Floor Crafters to anyone.

It's been 2 years and I'm still sore with the management on this job…read more The guys on site were great. But there was zero communication between the person I hired and the team that showed up. If I wasn't on site during the job there would have been huge mistakes. There was a request for extra flooring that was an agreed part of the contract that was ignored until I threatened to delay payment. That was finally resolved after several weeks (after much complaining from them afterwards) It should have been taken care of when the flooring was ordered. All in all after a ton work on my end I got what I needed but not without a ton of hassle and ZERO customer support.

Having hardwood floors is wonderful except when they have to be refinished. We put it off as long…read moreas we could and then began our search. We vetted several companies and decided to go with ASA Flooring for several reasons: 1) Responsiveness. Bryan was quick to get back to my inquiry and was at the house to assess the project within a day. 2) Knowledgeable. Our refrigerator had leaked and warped several boards. Bryan explained the pros and cons of board replacement vs letting the boards dry out. We went with the latter and saved money. We had another challenge in the fact that we did not have two rooms refinished which meant seamless color matching. Alfredo was an artist and had an eye for selecting the perfect match. Although the final decision was ours, his experience was a definite help. 3) Efficient. The whole process from start to finish only took three days. We used the opportunity for a little vacation in the mountains and came home to beautiful floors! 4) Professional. Kevin, the project manager, came the weekend before to assess the job site and answer any questions. Alberto hung plastic and taped off the areas to reduce dust and vacuumed any remaining dust before the final coat. It was nearly dust free! 5) Follow up: Kevin did the final walk through with us to make sure we were satisfied. I'd highly recommend ASA Flooring for your next hardwood floor project!

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

Finally getting around to this review.. 11 months later. Quote was not the issue, we ordered the…read morecarpet on sale and had the project scheduled a month later. When the subcontracted came they started the project and RAN OUT OF CARPET. 740 square feet short. It had to be specially ordered again from the carpet company that they use and that took 7 days to get delivered to their store. You would think that since they do the measurements and book a project that they would show up to the job with enough carpet to complete the job. The subcontractors had to communicate this with us. Wagner did not call and apologize for the delay or lack of knowledge. It took an additional week for them to come back and when they did come back they were supposed to come between 9-11am. They did not come until around 3:30 ish. I also was not told they were coming late I had to keep asking. After the carpet was installed they had left a huge mess for us to clean up. All of the leftover carpet fringes were all over the place. The LVP guys, pushed the excess material into the basement drain causing it to clog. Communication with everything was horrible. Before our carpet was installed we had brand new drywall installed and my husband worked very hard to paint the walls before the carpet was laid so we didn't have to paint after new carpet was installed. Unfortunately that was not the case. Our walls were severely damaged due to lack of responsibility with materials. I will attach pictures below. I was in tears over the damage that had been to the walls. I asked the guy what about all the damage in the walls he dabbed paint with a dirty textured hand towel on the wall trying to make it better I said no this is drywall damage. He said to call Wagner because it wasn't him. We called Wagner and told them we needed it fixed. My husband spoke to the "director of operations" and she was unable to authorize a discount of anything else until she spoke to someone higher, not sure who is higher than that but it took her days to come back. We had to fight tooth and nail to get slight compensation for everything we had to deal with. They called us and said their drywall repair guy was too busy so we could hire someone and send them the invoice and they would pay it. We had our drywall guy come back and get a new quote and we sent the quote to wagner. THEN they decided that their drywall guy had time all of the sudden. So now they wasted our drywall's guy time by coming and doing a quote. When their drywall guy came to fix the walls he fixed the dry wall and only wanted to paint small patches. My husband said no you need to paint the whole wall in order to not leave lines. He also did not paint all the way down the walls. He also got a ton of paint in the carpet by the trim area. It was very devastating and missed quite a bit of spots. He also left divots on the wall from his ladder. On top of that he brought his 2 unknown people to the house, I'm assuming his wife and kid but it was very unprofessional. It took him about 3 days to finish it all. This project was supposed to be about 3 days max and it took about a month when it was all said and done. When we put the trim in the bathroom the gap (where LVP meets wall) was larger than what you can reasonably cover with a piece of trim so they had to come back and fix that too. It was so exhausting. Update one year later, the carpet at the seams is bulging and fringing up. So long story short the carpet got installed but I would never hire Wagner again or prefer them to anyone. They keep texting me asking me for reviews and referrals and how I can get a 50 dollar Amazon gift card if someone does a project with them but NO THANK YOU!

Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through…read moreall our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way!

Everyone at Custom Flooring was great to work with and the end result was just what we were looking…read morefor. Michelle is great, very easy to work with as well as her entire team. Thanks!