I'm a former contractor, moved to Denver area in retirement. i still manage to find a lot of projects to do, and usually boulder Lumber is my first stop. i love specialty places, and nowadays, what with the home Depots and Lowes plants crabbing the act, dedicated lumber yards with great hardware--nails and screws sold by the bag in bulk, per weight--is a real blessing. i had found the help a bit uneven, but usually quite good and most comfortable in dealing with knowledgeable builders and tradesmen--which may be offputting to some. They carry portable power tools, glues, and stains, that sort of thing, and standard building fir as well as interesting dimensions of woods like redwood and hickory. For me, this place is a comfortable, old-fashioned oasis with quality woods and service. Keep it up, men! read more

The people working here were really helpful, shout-out to Niall. Very knowledgeable and a good array of materials.

Don't waist your time at Home Depot or Lowe's. Buy where the professions buy and buy local. Boulder Lumber has been serving Colorado since 1927. Really? That's pretty impressive. They have made it through the Great Depression, following the crash of the Stock Market in 1929, and the Great Recession, following the crash of the housing market in 2008. A sister company to Lafayette Lumber and other Sterling Lumber companies, Boulder Lumber is small enough to know you and large enough to take care of all your building materials needs. Their same day delivery service is just AWESOME. I observed a customer, the last time I was there visiting their store, that purchased some decking materials and was worried about getting it home in her mini-van. The sales rep explained that they would deliver it for free and you could really tell that they made her day. Don't waste your time with those BOX STORES that have no idea as to what you really need, go see the pros at Boulder Lumber! read more

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Very accommodating and educational as they helped me through my first home build. Not to mention, very patient with my many questions and silly mistakes. read more

Everyone at Boulder Lumber is fantastic. This is the first lumber yard I've ever experienced and I was nervous. My uncle and dad did the first few rounds of shopping there and they loved it, loved everyone, raved about it. I was kind of freaked to make orders on my own but everyone, without exception, has been courteous, thoughtful, patient, and kind. And so, so knowledgeable. On top of this, they deliver incredibly quickly- I've never waited more than 24 hours for a delivery and today was fewer than 4 hours. Even for my measly order of 5 boards. Love them! Cannot recommend highly enough. read more

The first reviewer has it right - this is place to go for good quality lumber. When we were building our house, my husband struggled for a while trying to deal with warped studs till a pro told him about Boulder Lumber. They take care of the wood till they sell it so it's not dried out and bent out of shape. And they delivered. Years later, we are doing some more reno work on our home - Boulder Lumber is who we are buying from. They don't have every gadget under the sun like the big boxes do - they have what builders need and they sell great lumber. read more

Super helpful employees, who could tell I was unfamiliar with how to order a large amount of lumber. They were patient, answered my questions, and were able to deliver within a day. read more

Talk about Customer Service..... worked with Manager Dan this morning on an exchange that he made a win win for all sides! He was patient and understanding of the appearance and what I was trying to accomplish. Also stated - "we want to do what's right for our customers, take care of them for the long run and provide quality products as a long time business in Boulder County". Wow, this company is a real GEM to our community and while you might pay a few dollars more than a Home Depot, quality, service and commitment to the customer Counts at Boulder Lumber! I'm impressed! thanks - Steve read more

Agree with so many comments that both staff and quality of lumber of highest quality. My first experience where the team went out of their way to make a second delivery of lumber that had been out of stock, but critical to my project. read more

Terrible experience with Brian in sales. Did not know what rift sawn wood is... and treated me like an idiot because I'm a woman. Very condescending. read more

We are from out of state and came to Boulder to help my daughter and son-in-law by building a deck and playhouse in the yard for their kids. We chose Boulder Lumber Co. because it was nearby. The reception we got was entirely friendly and professional, and personable. The supplies would be delivered the next morning. I returned to Boulder Lumber the next morning to add shelving lumber to our order, hoping it could be added to our previous day's. It could: Russ Hurley made a point of checking on that. The delivery was done carefully and some fragile decking was protected in its bound bundle by a 16-foot 2x10 which the driver said we could keep or return. Boulder Lumber Co. is a great place with an enormous inventory and I wish I lived closer to it than California. read more

Great store filled with good products. My only issue is their prices usually can't come close to home depot. Although I like to patronize small businesses, I also like to patronize my wallet. read more

My experience here started terribly. I dealt with this guy Ricky who was as arrogant and incompetent as they come. He talked to my retired master carpenter husband like he was an idiot and told one of his Spanish friends that he was helping "I help you before I'd ever help the white people" in Spanish. Unfortunately for him, my husband speaks fluent Spanish and understood him perfectly. We were about to leave and this guy Russel Hurley who's at the west end of the counter asked what he could do for us. We told him we were looking for a list of things and without hesitation he helped us get everything we needed. He ordered the inventory they didn't have, followed up on the drop off time, had our materials placed exactly where we wanted in the driveway and got the order 100% correct without any issues. This is the type of service I'd expect out of a local lumber yard that's struggling to stay afloat against big box stores. I'm never going back to Boulder Lumber as long as Ricky is still there. But I would definitely do business with Russel again. Edit: I went in looking for Russel and he apparently no longer works there so I'm having Alpine Lumber handle all my business from now on and we are going to avoid all contact with Boulder Lumber. He was the best employee they ever had. I hope leaving was his choice because he was excellent. If you read this Mr Hurley, you are the type of person any contractor would be honored to work with. Thank you for you service and commitment to excellence. read more

I love the quality, and the LOCAL aspect of BL, but the customer service really, really is poor. So poor, that one time I stopped by with my children to pay a bill and actually had to tell the "gentleman" helping me to quit his attitude. My pre-teen was in awe of this grown man's eye-rolling and sighing when asked to do his job. Yes, Home Depot hires idiots who don't know what they are doing, and their turn-over of employees is ludicrous, but I go there when I don't want to be treated like an unpleasant aspect of the workday (or something that you'd find on the sole of your shoe.) read more

I've been going to boulder lumber for many years. They have a wide selection of quality materials at competitive prices. The issue I have with BL is not with their pricing or their materials, it is their inability to recognize poor customer service. Their staff member Adam in particular has maintained a level of arrogance and rudeness over the years that is quite impressive. It's clear that he hates his job or just hates the idea of a fellow human being asking him a work related question, while he is at work. ...It reminds me when you get talked into going to an upscale bar and the tender acts as though he is doing you the favor by charging you 8 bucks for a beer. What I find equally as impressive is that the management at BL hasn't been able to recognize a steaming turd that has been sitting behind the counter for the last several years. Maybe it's all the allergies that have everyone's noses plugged up?.... It is allergy season. The good news is that Lafayette lumber is actually friendly when you speak with them and they clearly appreciate your business....They must be taking claratin over there. read more