Debbie Allen is THE BEST!!! I've worked with Debbie for almost 10 years. And she's very professional. And super knowledgeable. You can't go wrong with crossroads escrow. read more

Debbie Allen is the finest escrow officer you will find in Southern California. I've been a Realtor for 36 years and Debbie has been a lifesaver more times than I can count! Her knowledge of residential and commercial is matchless, and her connections are amazing! Can't go wrong here! read more

Disclaimer- I hope I'm reviewing the correct Crossroads as the address and phone number are correct. My amazing experience was with Sr. Escrow Officer, Lucy Olvera at Crossroads Escrow Services. I was a buyer but she was so helpful throughout the process when I had questions. She helped explain things and helped go smoothly! read more

Debbie was fabulous and I am thankful that our realtor recommended that we go with Crossroads. Our situation was a bit unique and she made sure from the get-go that all of the necessary forms were signed so that there would be no hiccups along the way. read more

Debbie Allen handled my escrow like the Star!!! When I got the listing, I knew this one going to be almost impossible to sell if I can sell but going through escrow will have very little chance to be successful. So before I put into the market, I asked very Reputable Title rep from Chicago title ( thank You LORI) about who should I pick to handle this escrow. I mentioned some names, and Debbie Allen was the hand down choice. Oh, My, Debbie delivered her AMAZING Abilities which comes from her over 40 years of Experience and knowledge to successful closing which was certainly Impossible case. Thank You, Debbie so much! read more

Liz Allen from Crossroads Escrow was a pleasure to work with. I own an Insurance Agency and Liz was working with one of our clients. She made the transaction smooth and simple. Looking forward to working on many more files in the future together. read more

I have worked with Debbie on three real estate transactions this past year. She has been a pleasure to work with. She promptly replies to my calls and emails. She answers my questions thoroughly until she knows I completely understand. If there is ever an issue, she and her staff quickly work to resolve it. I appreciate Debbie's efforts. Her professionalism is second to none. read more

Crossroads Escrow, to put it simply, is the best. My wife and I sought them out after finding them on Yelp. We have bought a few homes in the past, and had our share of good and bad experiences. Crossroads is fantastic to work with - very professional and really payed attention to all the details. They gave us honest feedback throughout the whole transaction, and really kept us from feeling uneasy. They were always confident and clear till the end. If you are looking for a good escrow company, please, please don't hesitate to contact Debbie! She has our highest recommendation and gratitude. read more

First of all I send my apologies to this company......I had yelped another Crossroads Escrow in error!....This is the company I wanted to give kudos to! When I praised my realtor, Frances Singery, I meant to also review Debbie Allen....who hand in hand worked diligently with Trinity Realty to expedited my paperwork. She made sure all the I's were dotted and the T's crossed and as a result, my transaction was handled with efficiency and professionalism. Thank you Debbie! Audrey Farrell read more

Working with Debbie Allen continues to be as successful as always. She is efficient and dedicated and is as straightforward as they come. I would rather work with someone who is honest and forthcoming than like many other escrows that are "cheap" but have questionable business practices which end up costing the consumer more trouble in the long run. I have spoken to several clients and agents she works with and they say nothing but good things and makes me proud to still be working with Debbie. read more

Let me start off by saying that this Escrow company is fantastic! They were on top of everything, worked expeditiously with my lender and the sellers to get everything lined up for an early close!!! To add a cherry on top, this is the week before Christmas and they, despite having hurdles and slowdown in the season, still got everything done timely. They paid attention to details, they made sure to answer all my questions, because boy i was not easy to deal with, and they still did it all with a smile. Couldn't ask for anything better. Liz, Donna, and Debbie were all enjoyable to work with and they work as a team. Donna was our Escrow Officer and she is absolutely great! I highly recommend her! read more

I recently refinanced my home. Debbie Allen and Crossroads Escrow did an awesome job. They rushed to get paperwork completed quickly and finished before expected. Additionally, the cost of escrow services was very reasonable. Debbie made a typically painful experience, painless! Dr Anne Bushyeager read more

I am one of those people that wishes I could give NO STARS. My experience with this so called Escrow company was one I could have lived without, at least I can say I had no choice in using or dealing with this service or should I say lack of service. The messages we received were rude and condescending, even their emails were very rude. One person would say one thing another would do the opposite, so much disarray with this company, I will never ever recommend them or Debbie Allen. I was never notified of who what where when to send our deposit, our wire transfer "went missing" everything was delay delay delay. The one email I won't forget said "Be patient, our office is missing someone that is in the hospital" UHM really so we were supposed to know that too! Such disorganization and lack of knowledge made our dealing with "crossroads Escrow" a definite CROSSROADS GOING NO WHERE GOOD RIDDANCE Debbie Allen and her misfits read more

Debbie Allen, Owner and Escrow Officer of Crossroads Escrow in Diamond Bar has provided outstanding service for many years. There are so many working parts to a real estate transaction, (lender, appraisal, title company, loan rep, real estate agent, broker, inspectors), that you need a solid escrow officer to engage the transaction from start to finish. Debbie Allen at Crossroads Escrow is the best choice to put an honest, dedicated and seasoned professional that has work in this industry for over 30 years in your corner. read more

Debbie Allen is the best escrow agent ever! I only trust her for for our escrows she is a team player and will ensure the deal closes. I have worked with other companies and nobody compare's to Debbie. In a market where many people cannot handle problem solving skills Debbie is knowledgable and experienced to be able to handle all aspects of the deal. We just closed a short sale were the buyers got the loan docs the day before the short sale was to expire and she coordinated everybody in the transaction to be able to fund and record the next day, that was truly a great feeling when it was completed. Thank you Debbie! The superwoman of escrows! read more

Debbie Handled the escrow for the sale of my first home. She was very thorough and explained the process and papers and ensured we closed on time. Very satisfied. read more

I have dealt with countless escrow companies over the past 15 years - some have been good, some have been bad. Debbie Allen at Crossroads Escrow is definitely one of the great escrow companies to work with! From a lender's perspective: not only was she quick on returning items requested from escrow, but they were also accurate. We had a two transactions closing concurrently, and she made sure to communicate updates and progress with both transactions. She also stayed way after business hours to make sure the deals got done. If you're a realtor or seller looking for a good escrow company, or a lender looking for a great escrow partner, I would highly recommend using Debbie. read more

I have been doing business with Debbie Allen for 35 years. Debbie is the best Escrow officer in the business. She is extremely knowledgeable and professional. When you want the job done right call Debbie Allen at Crossroads Escrow. read more

I have known Debbie Allen for over 20 years and have had 100's of transactions in all areas of real estate. She is the most knowledgeable escrow officer that I have met. Unlike most other escrow officers, she is available all work hours and is very responsive in returning messages. In fact, even during her trying times, Debbie is equally responsive. Many times, Debbie has saved me with her vast knowledge of varying city laws and rules when it comes to successfully closing a sale. As a Realtor, I consider her a vital component of my business. read more

I have been a real estate broker for 40 years and have known Debbie for over 20. Debbie is the nicest person; a gentle soul. I have never seen her without a smile and her concern for the customer is top notch. She has a vast knowledge of real estate escrow law and practice. For someone to tarnish her reputation like this is not that uncommon since most people point fingers at who they know won't fight back or bad mouth you. I consider the bad review slanderous. Debbie won't sue her but she should. Reading between the lines, does this nasty export sound like a first time buyer? More like competition. And why did the buyers' broker not explain the costs? This is a bogus review. Anyone who knows me from my business knows I do not suffer fools nor use real estate services not in the best interest of my clients. I can be called or found in the normal places, DRE website or phone book. Call me if there are any questions. Tom McCarty: 7147797722. I will defend Debbie to the end; she is a supreme sweetheart. The review was vicious and damns the reviewer. Shame on you. I am a broker and owner of a real estate company. I am surprised YELP would allow such attacks. Makes me sick. Yorba Linda Broker read more

One great escrow company with amazing knowledge in the industry!! We've known Debbie for a long time and she is extremely knowledgeable in The escrow industry. I would highly recommend her for all your escrow needs to any customer. Thanks Debbie!! read more

Debbie Allen the owner and escrow Crossroads Escrow handled my last real estate transaction. I was very impressed with her professionalism and attention to detail. The transaction was completed without a hitch. I strongly recommend Debbie and Crossroads Escrow. read more

Crossroads Escrow has always met my expectations and continues to provide excellent service to my staff and clients. They are a true professional within their field. Crossroads has become a part of our success and we look forward to continue to grow alongside Crossroads Escrow. read more

If there was a negative rating, thats what I would give them....Crossroads Escrow is the worst Escrow company I have ever come across. Crossroads Escrow (Debbie Allen) attached about 4 different junk fees in my closing statement- so through my agent, I called her on these bogus fees. First of all, their base escrow fee is higher than ANY I have ever worked with. If you are using them-It would save you money to call other escrow company and ask what their base fee is.....my guess is you'll find many escrow companies start with lower base fees. When I questioned the outrageous fees- I was told that because it was a short sale and the bank wouldn't refused to pay it- SHE JUST ATTACHED IT TO MY FEES - Obviously hoping I wouldn't catch it. There were other fees she added onto my statement as well. These EXTRA fees totaled almost $1,000.00 dollars. She did give me back about $140.00 but it was nowhere near the refund I should have received. I urge anyone thinking about using Crossroads to please call and check around for another company - You will definitely save yourself money and a headache by going elsewhere. Also, be aware that you as a Buyer have a say in which escrow company is used. NOWHERE is it written that Seller gets to pick Escrow Co. Or Title Co. There are so many other extremely capable escrow companies to choose from. In this case, it was a big mistake on my part NOT to check on them ahead of closing time and it cost me dearly. It took a lot for me to write this but I felt if I could save someone else from being taken advantage of, then it was worth it. read more

I worked closely with Debbie for five months on a special project and found her expertise of the highest caliber, especially concerning residential escrows. My career involved executive administration of escrow companies and commercial escrow as well as real estate brokerage and paralegal work for over 40 years, so I've been acquainted with many escrow officers of varying levels of knowledge and customer service. I can truthfully say that Debbie runs her office efficiently and is always ready to go the extra, extra mile for all of her clients and customers with the highest of ethics. I've taken my own residential escrow to her and would never consider using anyone else due to her very hard work, dedication and real estate expertise. Escrow has more liability than most consumers can imagine and the responsibility of processing a real estate transaction under California law requires a great deal of knowledge, attention to detail, and the backup of corporate counsel. I know that Debbie has put in horrendous hours in maintaining her standards of quality (which probably contributed to her recent heart surgery) and I lectured her frequently about it but her clients ALWAYS COME FIRST! Our few months of working together resulted in a wonderful friendship and I can recommend her services to anyone seeking advice or an escrow. She has all the attributes necessary and her position is what makes a real estate transaction successful while collecting the lowest fees. Debbie and her staff are the very best in the area. HIGHLY RECOMMENDED! read more