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    8 years ago

    Kim Tep does a great job at Jade Escrow. I am very happy with the escrow she did for us.

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    Rowland Escrow

    Rowland Escrow

    (8 reviews)

    HORRIBLE! if you have a choice, STAY AWAY FROM THEM! Poor…read moreservice, they don't know what they are doing, unprofessional! I would give them NEGATIVE stars if I could! When we went in to sign our documents, she did not explain anything to us, not very professional. it just seemed like they want you to sign, sign, sign, and i don't even know what i'm signing ! I had to ask her every single time i signed something what i am signing for, or else she would just sit there and watch. They told us through the whole process, "don't worry, we will let you know when we will need the money, just wait..." ... they didn't tell us until the day before! Cindy told us that she needed the money on Wednesday by noon on Tuesday at 6pm when we went to sign the closing documents! WTF!!!! She realized that she didn't give us any wiring information... (please be more organized!) do they think we don't have work? do you think we don't have anything to do with our lives? we had to push back our closing date because of them! @#$#@$KS argh! ON top of that...we wired the money to her on Friday...we originally did not plan to because we did not want to pay interest on the weekend. She assured us that we would not be charged for interest over the weekend because we are not closing until monday...and guess WHAT!!! when we got the final statement, we DID get charged for interest over the weekend... @#$#@K$!#$!$ !!!!!!!!!!!!!!!!! HORRIBLE HORRIBLE HORRIBLE !!! NOT a pleasant experience. TERRIBLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TERRIBLE !! TERRIBLE ! TERRIBLE !

    What is escrow? What do escrow companies do? So I was in…read morethe process of buying a house. Rowland was definitely not my choice. But since the seller decided to use this one, I had to play the game. Truthfully I didn't know anything they did to me except I signed a few my names as requested. By the time I decide to back out of escrow before 17 day limit, they charged me $ 200 for cancellation fee. In conclusion, what did they do? God knows what kind of fucked up paperwork! So if the deal works, they get paid. If the deal doesn't work, they still get paid! Blood/money suckers!

    Jade Escrow - realestatesvcs - Updated May 2026

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