There are no words that can express our gratitude to Russell and Yoshiko…read more Our journey started through a simple Instagram message to their page in February 2023. We were first time homebuyers, so we had no clue what to expect, let alone, any confidence that we would actually get a home. With the warmth and professionalism, Yoshiko scheduled a call with us and dove right into the process. In the next few months, we would experience so many highs and lows. They toured over 10 properties in four different cities with us . They held our hand through excruciating calls with lenders, anxiety-inducing counter offers, and everything in between. The home buying process would be terrifying for anyone buying their second or third home, but it was another kind of beast for first time home buyers. Throughout all this, they never left out side. In May 2023, a seller finally excepted an offer we put in. Russell and Yoshiko kept us levelheaded the whole time, and I could not be more thankful for that. While buying your first home would be exciting for anyone, the reality is that anything can go wrong at any moment. Whatever challenges we faced between our offer being accepted and the close of escrow, Russell and Yoshiko held our hands and made sure we would conquer together. In June 2023, we closed escrow, and had our first home. Coming into contact with Russell and Yoshiko will not only give you an amazing homebuying experience, it will also give you a relationship with two of the most amazing people in the world. They truly set the bar for what realtors should be and how clients should be treated. We honestly cannot ask for more. Thank you so much, Russell & Yoshiko, from J, R, M & R.

It's been months since we closed escrow, but Russ and Yoshiko still regularly check on us to see…read morehow we're doing. And they go above and beyond and drop off treats and presents for us for no other reason than they're just the best. And not only do they surprise us with gifts, but they're always from local spots in order to support small businesses in the South Bay. Genuinely, the experience having them guide us through the real estate process was enough for us to be forever grateful to them. But we also got this awesome bonus of having two lovely souls remain our friends even after the paperwork was signed and the deal was done. I couldn't recommend working with anyone else more than I do Yo and Russ. They're the best.

We hired Joelle of Open Doorways Realty, Inc. for our re-location to a beautiful new neighborhood…read morein Orange, CA, and her service proved truly exceptional. Joelle possesses a rare combination of real-world market proficiency and genuine client consideration. She was remarkably attentive to our needs, providing expert guidance during property tours while also understanding when to afford us the necessary space for decision-making. We never felt pressured, or rushed during the process, and her deep knowledge of the Orange County market was invaluable in narrowing our focus to only the most appropriate properties. Joelle's true value became evident when we encountered a significant, nearly deal-breaking issue: the seller's representation failed to disclose two separate solar financing liabilities. What could have easily resulted in a lost transaction was expertly mitigated by Joelle. Her immediate due diligence involved complex negotiations with the sellers and meticulous follow-up with both solar providers to secure the necessary resolutions. Her expertise and professionalism, especially when contrasted with the shortcomings of the opposing agent, were the single reason our purchase successfully closed. We couldn't be happier that we chose Joelle from Open Doorways Realty, Inc. She truly made our home dreams a reality! We cannot recommend her highly enough. If you are in the market and need a realtor, you know who to call..

TL;DR: Joelle, owner of Open Doorways Realty, went above and beyond during our home…read morepurchase--personally handling tasks outside her role, advocating fiercely for our needs, and guiding us patiently through the process. Thanks to her dedication and strategic negotiation, we landed a fantastic deal on a home we love. ***** Working with Joelle, the owner and broker of Open Doorways Realty, was an absolute game-changer in our home-buying journey. From start to finish, Joelle poured her time, energy, and expertise into our transaction in a way that far exceeded our expectations--especially for someone in her leadership role. She wasn't just overseeing things from a distance; she was in the trenches with us, advocating fiercely and guiding us with patience and precision. One standout moment: the seller's agent failed to properly research the solar setup on the property--a critical detail for us as buyers. Joelle didn't hesitate to step in and do the legwork herself, calling the solar company directly to get the answers we needed. That wasn't her responsibility, but she took it on without complaint, simply because it was the right thing to do. Throughout negotiations, Joelle was a powerhouse. She helped us craft a strong, thoughtful offer and counters/seller requests that balanced our needs with strategic positioning. Her arguments to the other party were clear, compelling, and effective. She stayed on top of every detail, kept us informed, and patiently walked us through the nuances of the process with grace and clarity. Thanks to Joelle's tenacity and care, we landed a fantastic deal and are now happily settled in a home we truly love. If you're looking for a real estate professional who combines deep knowledge, a wealth of experience, relentless advocacy, and genuine heart--Joelle is the one. We couldn't recommend her more highly.

It was so awesome to work with a Escrow Officer that provided service over and beyond just handling…read morethe paperwork. Kim Tep, aka Mediator Kim, was truly the glue that kept a recent deal together. While maintaining neutrality she worked diligently to resolve title issues, "miss-communications" among the principals and agents and made herself available to handle the document signing outside of the regular business hours. Even when it came to the fees, Jade Escrow was very competitive. Kim even waived a notary fee that she was rightfully due to help reduce the funds that my client needed to bring in. It was also a pleasure to work with her Assistant Sammi. Highly recommend.

An employ there is worse one. Her name is Amy Wang. I…read morecouldn't believe she is senior certified officer here. She doesn't care much about your case. She delayed and laughed about when I push her to get it close sooner. I am the one selling the business and choose this escrow. But I ended up paid the lost 655.37$ and cancel the escrow due to her weakness in this job. When asked about the law of escrow, she cannot event answer if I am the seller can cancel the escrow or not. Very sad to have this kind of person work here with very unprofessional skill. They just try to take your money. Don't even believe they will case about your case or your situation. Highly not recommend.

They started out nice because of a realtor Bruce but after I moved in to the property they managed,…read morethe communication was untimely. I moved out as of July 31 and as of now I've been going back and forth with them regarding my deposit seems as though they will do anything to try and keep your deposit. Even charge a ridiculous amount for painting when painting is part of wear & tear. They tried to say I had to pay for a drain that was slow however I had text them about it in the past & they didn't do anything about it. I tried to find out why I was being charged so high for things but the communication was horrible. I'm not sure if they have a child replying to emails or if it's a language barrier. They even addressed me as Vanessa when my name is Veronica. So please Stay away from this team of realtors!! If they are this unprofessional while renting I would not dare use them to sell, buy, or rent a home! This group is notorious for trying to find loop holes to charge you more or keep your money. Do not use them you will regret it & so will your wallet!

We across several agents during our search for a home but did not work out. We met Amie at her Open…read moreHouse, and right away Amie became our agent who really honest, caring and knows what she's doing. She's very well organized, and very responsible. If you are considering buying, give her a try. Stop by her open house if you can, the refreshments are good, the house was absolutely nice and welcoming!

I just have to say, in this day where there is a lack of personal customer service,…read morewe got WOWED! When it came to getting our escrow papers signed, Luis Escobar, went above and beyond. He definitely took care of us and was methodical in answering all of our questions, in a very professional manner and yet personable - an art form in itself. Thank you!

Please don't ever use this company if you can avoid them. No customer service...VERY annoying music…read morewhen on hold and you NEVER get your money...as a seller!! Seems experienced but engages in numerous delays with NO communication of same and perhaps they use buyer's money to gain interet while they are delaying. Please choose another company

Yes Johnny has been helping me sale a few homes over the years and truthfully my opinion is the…read moreBest of the Best give him a try you wont be disappointed at all. Sold two homes over the last few years and was able to sale them in less then a week ....thanks again Johnny for your help..

With help from Johnny, the property was sold in ten days at the full asking price and closed escrow…read morein 30 days.

Paulina was great! She knows her stuff. I was the seller. Escrow went smoothly and she was…read moreproactive in alerting me to issue's that would come up that were in my control so my wire would not be delayed. Her knowledge of HOA management companies served me well. Thank you Diamond Global.

I'm surprised by the ratings here on yelp, which goes to show you that you can't always just rely…read moreon bad reviews. I've had two escrows done by this company and Paulina has been absolutely amazing. She even came to our house on Labor Day (who does that???) to walk through the escrow paperwork and helped explain/notarize documents. We've had the pleasure of working with her to refinance our house twice and going through the escrow process with her. I also love her bubbly attitude and patience understanding we have 2 kids and taking the time to drive out to our house to accommodate. I've been in the service business for over 13 years and I have to say Paulina is the epitome example of customer service. If I could give her 6 stars, I WOULD.

Where to even begin! Rebecca was a phenomenal realtor! I am writing this review as an elated…read morehomeowner, thanks to the hard work done by Rebecca as my realtor. Literally from the moment of identifying a property to the closing of the property, Rebecca was reliable, accessible and a relentless advocate for me as her client. The fact is, the current real estate market is fierce and it helps to know that you have a trusted realtor right there in the trenches with you, one that always has your best interest at the forefront of their mind. Rebecca was delighted to show me around different neighborhoods, so that I got a feel for the area, where she shared a bit of history and some great recommendations along the way. One really important thing for me as well was that during the entirety of the home buying process, Rebecca continued to check in on how I was feeling about the home buying process. Additionally, Rebecca made it a point to ensure that I was kept up-to-date on any action items or progress towards the closing on my new home. I am so pleased with my new place and Rebecca, as my realtor, for representing me in this endeavor! If you are looking for a realtor who knows both the area and market well, you have found them in Rebecca, my LA Home girl!

Being first time home buyers new to the LA area, my sister and I were lucky to find Rebecca. I met…read moreher at a very busy house she was showing and instantly connected with her just by asking how she was doing, she's very friendly! Rebecca took the time to answer all our questions, explain everything thoroughly, and made sure we understood the overall home buying process. Her fun, positive attitude, knowledge, passion and professionalism guided us through this crazy market, and when it came down to closing, she had our backs and kept our best interests in mind. Overall, we are very satisfied with her performance and really appreciate all the hard work she put in to help us find our house. We definitely recommend her to be by your side during your home buying experience!