If you're looking for a trusted real estate agent in the San Gabriel Valley, I highly recommend…read moreJulie Lai. Whether you're buying or selling a home, Julie delivers exceptional results. From the very beginning, Julie made the home search process easy, stress-free, and enjoyable. She took the time to understand exactly what we were looking for and guided us through every step with professionalism, patience, and expertise. What impressed us most was Julie's exceptional negotiation skills. In a competitive market, she was able to secure favorable terms and negotiate the best possible deal for us. Her knowledge of the local San Gabriel Valley real estate market gave us confidence that we were making the right decisions throughout the process. Julie is reliable, responsive, and truly cares about her clients' success. She was always available to answer questions, provide honest advice, and keep us informed every step of the way. If you need a top listing and buyer's agent in the San Gabriel Valley who will work hard for your best interests, Julie Lai is the one to call.

Julie Lai was an exceptional buyer's agent throughout our entire home-buying journey. We had been…read moresearching for a long time and honestly started to feel like finding the right home so close to our family might not even be possible. But Julie made it happen--she found us the perfect home just a few doors down from our parents, and now we are neighbors, which means so much to our family. What truly impressed us was Julie's negotiation skills. In a highly competitive multiple-offer situation, she successfully negotiated the best price and terms for us, and amazingly, our offer was chosen over several cash offers. Her strategy, market knowledge, and ability to present a strong offer made all the difference. Julie was extremely communicative throughout the entire process, always keeping us informed and making sure every party involved stayed on track. She was responsive, professional, and always available to answer our questions, which gave us a lot of confidence during such an important purchase. Most importantly, Julie made sure our escrow was smooth, stress-free, and successful from beginning to end. We are incredibly grateful for her dedication, persistence, and expertise. We highly recommend Julie Lai to anyone looking for a knowledgeable, trustworthy, and hardworking real estate agent who truly goes above and beyond.

Nelson and the entire focus property team are some of the most caring, responsive people I've ever…read moreworked with. They are extremely timely with any issues, they care about you and whatever situation you may find yourself in. Really thankful I can trust and depend on this group. Thanks guys.

NOBODY move to any of the apartments that this company 'Focus Property Services' rents out…read more (Speaking from experience) - I will list below all of the things that are terrible. 1. Get ready to be treated nicely and receive communication from all management at the beginning of your lease but get ready to be fully neglected the longer you stay. They only want you for your rent money. 2. All agents are terrible at communication. Siurabe, Nelson, Kevin - the entire property as a whole. Get ready to send emails/phone calls/text messages and receive no response if you're in need of any type of assistance. 3. All of their properties are poorly made (construction) meaning you will be able to hear all of the residents residing around you way more than living a comfortable life. If you love hearing the toilet flush from your neighbor, perfect for you. 4. When maintenance is being done in another residents unit- get ready to NOT be notified that they are shutting the water down and who knows for how long. They won't answer if you call the office- as I've said, they only care if you pay your rent. Overall these apartments are incredibly terrible, communication deserves a -0000.1, I would grant this a negative star if it was an option instead of "1 star". Nobody move here if you desire to have peace, a comfortable living, if you want to be happy and not stress. You will be neglected. The most unprofessional management to exist.

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

Denise has been our realtor for our investment property for a few years now. We love working with…read moreDenise. She is responsive and supportive. She does everything well to get the property leased out. We highly recommend Denise to other people!

I've been in the mortgage business for over 30 yrs. Never have I ever experience such ease with a…read moremortgage application. Minimal documentation, great service and rates. Matthew helped me thoroughly with Eric behind the scene overseeing and making sure my transaction went through. You guys Rock!!! Thanks for helping with the mortgage. Will definitely refer anyone and everyone your way.

As first time home buyers, we couldn't have asked for better support with navigating getting a home…read moremortgage loan and securing a favorable rate. Very quick and responsive over email and phone, which was great in a competitive market and they were very helpful in our preapproval process, even when we weren't guaranteed to go with Uni First Investment and were still shopping around for quotes. If you need to close escrow fast, you can count on these guys to help get you there from a loan perspective. Shout out to our amazing loan officer Emerson for staying on top of everything to help us close our first house in around 3 weeks time, from securing a lower mortgage rate to dealing with the endless back and forth with lenders as we raced to the finish line on paperwork! Loan was successfully funded and we were able to close ahead of when we anticipated at the end of the day. I appreciate that they are truly here to help and did not feel haggled on at all. Please reach out to them for your mortgage needs!

James is the best escrow officer I have dealt with for the past many real estate transactions in…read moreterms of accuracy, honesty, regulation compliance responsiveness among buyer, seller , agents and lender. In addition the Precise Escrow has the most competitive fee for its clients. We will not hesitate in recommending Precise Escrow to others in need of a true and reliable performer in the escrow business.

This office has a better review with the girls there! But I got JAMES HE. He seems to be O.K…read more but, lacks PROFESSIONALSM. Rushes to get things finished. I've had a lot better experience with others. As a part-time real estate agent, I kind of know what steps should be followed and what a GOOD ESCROW officer should help and advise his clients as to if this is the way they want it. He should completely explain to each side what is in the escrow and make sure they understand it. JAMES just seems to skip many steps to wrap up the transaction s soon as possible. This FIRM was asked for by the borrower, so I agreed to them. I shouldn't have done that and used my regular ESCROW. JAMES lacks in DETAILES and fully explaining what each item is and how it affects the paperwork. Is not very professional in how the paperwork is signed and the proper steps in getting " ID " and having both sign at the same time and making sure each party gets the same paperwork.. I got my paper after escrow closed and the other party got hers before. My copies did not even match the borrowers. SOME white-out spaces, some retyping spaces. Not very PROFESSIONAL We should have each gotten copies as we signed them. I think he just wanted to make a QUICK buck on a quick transaction.

Mike and the Chou team was great to work with. They are friendly, thorough and very diligent with…read moretheir work. We love how organized they are with the entire process. My client couldn't be happier with a speedy and Smooth Process with them. Thank you Chou team for giving my client this opportunity to be a first time home buyer.

I had an exceptional experience and professional service in working with Mike Chou to sell my home…read morein Alhambra and here is why you should work with him, too! So, I actually found Mike through ChatGPT when I searched for top agents in the area, Mike came up first. After reading his reviews, I reached out, and from that very first call, he was exactly who he said he was: professional, kind, knowledgeable, and easy to talk to. I had interviewed a few other agents, but knew Mike was the right person to work with based on his track record and his kind demeanor. Selling my first home was bittersweet, but Mike made the process feel steady and manageable. His communication is honestly next level, always responsive, proactive, and patient, especially when walking me through paperwork and answering my (many) questions. Even coming from a commercial real estate background, I can say residential is a different world, and Mike handled it all with ease. Mike is a great agent, someone you trust, and someone you want in your circle. He is 100% authentic and sincere. I highly recommend him, you will not regret working with Mike.

I've been living in A Designation manage property for 6 years now and recently had a few things…read morebreak down and each time they have fixed or replaced them immediately. This team don't mess around, they just get things done without delay.

One of the best management companies I've ever come across. You typically hear about horror stories…read moreabout the lack of care from a management company when you're a tenant but not here. From Ben, Neena, Olivia and the rest of the team each person I've dealt with listen to the requests made and immediately act upon it to ensure tenants are comfortable and secure within their living quarters. I've had experiences with other management companies that won't care to follow up with requests or issues but rather blame individuals or make them live with the inconvenience and just collect their monthly rent. Great to work but even better people!!

They are great . . …read more I belong to Arcadia Association, but I always go there for our company meeting, purchase sign posts and because they are close to Yama Seafood All staff is super friendly and very helpful ;)

Pro-Tip: Their office is near the back of the complex so just drive towards the back (plenty of…read moreparking too!). The people here are very nice and they have weekly meetings that are very informational. I just got my CA Broker's License and I needed an association to join and my mom told me this one was one of the best in the San Gabriel Valley. They have a wide variety of people who come, so you can easily network with lawyers, escrow agents, brokers, etc. If anyone needs a Salesperson's, Broker's, or MLO license just send me a message. I did tons of research on Licensing schools and know where to get the highest quality classes for the best prices.

Ramon was great to work with throughout the entire process of selling our home. He was always easy…read moreto reach, explained our options clearly and helped make the whole experience feel a lot less stressful. He also connected us with a team of contractors who helped us renovate and get the house ready to sell, which made a huge difference. The market wasn't exactly easy, but our home was on the market for less than two weeks before we got an offer. We felt like Ramon had a good plan from the start and really knew how to position the house. Really happy with how everything turned out and would definitely recommend Ramon and his team.

We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!

My service request was fixed the next day after i put in the order . Sebastian was very helpful…read morewith having the issue get fix fast thank you so much

I want to leave a review specifically for Ivan, the maintenance manager at Palermo apartments in…read morePasadena. This review is for him as the maintenance manager. Ivan has always been consistently friendly, professional, and extremely reliable. Every time I submitted a request or reached out to him, he responded promptly and followed through without hesitation. He was always punctual, always communicated clearly, and always made sure the work was done correctly. I never had to chase him down or wonder if something was going to get taken care of, he handled everything efficiently and with a great attitude. It's rare to come across someone who takes pride in their work the way Ivan does. He is dependable, cordial, and genuinely cares about doing a good job. If every maintenance manager operated like Ivan, tenant experiences everywhere would be significantly better.