I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Our experience with Astrid and Joe went smooth. It's never easy starting a new chapter in life, new…read morecity new home etc. I have to say Astrid and Joe nailed it right away with what we were looking for our family. They answered all of our questions and doubts as true and honest as it gets. They explain the whole process and are with you every step of the way. Thank you for trusting In us like we trust your team. If you're looking for a nice home with a smooth & professionalism process Contact team Joe & Astrid.

Small or large issue he has been able to help with everything! Whenever we reach out he gets back…read moreto us in a timely manner! We are very happy with our current situation and his support!

This review is on Mike Chou, the managing partner of eTopRealEstate and a realtor that's truly…read morepassionate about selling real estate. Mike and I have shared couple mutual clients. I have witnessed his dedication and commitment to exceed clients' expectations. If you are a buyer, he takes a geniune interest to understand your needs and holds your best interest to heart. If you are a seller, he designs the most effective marketing approach and honors his fiduciary duty to get you the best offer. Whether you are selling or buying, having a long term relationship with a real estate expert that's honest and dedicated is one of the most important components to the success of your real estate investments. Highly recommend Mike.

I had a great experience at the community workshop hosted by the McLeod & Associates team. Leo and…read moreMia were incredibly welcoming and created a comfortable space for everyone and roll out the red carpet for you. Kamille shared valuable leadership insights that were easy to apply, and Edward did an excellent job breaking down estate planning and living trusts in a clear, simple way. Overall, it was a great value of informative and empowering event I'd definitely recommend attending future workshops and if you want to buy or sell a home they are your one stop shop!

Friendly staff and very approachable. Great and informative workshop. Thanks! Highly recommend.read more

After 26 years in our home, when we decided it was time to sell, there was never a question about…read morewhich realty we would choose, J&J Realtors. We first came to know Jeannette and Julio as neighbors through their monthly circulars (which we always enjoyed), their adorable pups Scully and Hobo, and their genuine involvement in the community. It was truly a pleasure having them represent us as we prepared our home for sale and as they helped us find and purchase our new one. Jeannette's deep knowledge of real estate, combined with Julio's clear and thoughtful explanations of the buying process, made everything feel manageable and put us completely at ease. Anyone thinking about buying or selling should absolutely check out J&J Realtors for the most thoughtful and professional experience. Thank you, Jeannette and Julio!

I am so happy I got to work with J&J Realtors. They made the process very easy, stayed in constant…read morecommunication through the process, were very professional, and worth it all! I would definitely recommend for any buyer or seller.

Yuki went above and beyond to help me sell my house in Pasadena. She arranged for junk removal,…read morehouse cleaning and several repairs that were necessary in order to list the house. Yuki is a good listener, follows up on questions/concerns, is reliable, and the ultimate realty professional. I would have no hesitation asking her to help me sell another property.

Excellent execution throughout. Yuki did a fantastic job of finding a buyer so quickly. Before we…read moredecided to go forward with the transaction, she took the time to fully clarify the details of the potential buyer. I was quite impressed by Yuki's speed and efficiency when compared to other comparable properties in our neighborhood, some of which are still unsold. I heartily suggest this straightforward agent for any future real estate needs you may have. Thank you so much Yuki! We couldn't done it without you.

Great escrow team. Been coming here for 7 years or so now, everyone was a pleasure to work with…read more Sherri Wu, Lynn Lam, Lien Tran, Vanessa Chau and the front staff are always welcoming and helpful. Keep it up team!

My Mom and her partners have had Central Escrow Group (CEG) in Diamond Bar handle a few sale…read moretransactions within the last few years. All were very smooth and successful. Our escrow manager was Evonne Lao. She is very professional and gets things done quick. She responds to our inquiries timely. She is such a wonderful lady to work with. I really enjoyed interacting with Evonne. Looking forward to working with Evonne on future escrow transactions. Thank you so much Evonne! Give CEG a try should you need escrow services. They have very good team members and they provide exceptional world class service. Happy Escrowing!

Paulina was great! She knows her stuff. I was the seller. Escrow went smoothly and she was…read moreproactive in alerting me to issue's that would come up that were in my control so my wire would not be delayed. Her knowledge of HOA management companies served me well. Thank you Diamond Global.

Paulina is very professional and knowledgeable. In the escrow processing, she explained very…read moredetail. And it closed on time. Thanks to her excellent job.

The staff at Westlake Escrow were all a great pleasure to work with with. They made going through…read morethe escrow process very straight forward and kept us updated every step of the way. They were very professional and went above and beyond to ensure we were taken care of.

Had a chance to work with Trisha Stuart Escrow Officer / Escrow Manager at Westlake Escrow, and OMG…read morewhat a professional and on-the-ball company. They are truly a pleasure to work with, they are constantly ahead of the plan and timeline, almost instant response time via email and phone, and truly a fantastic teamwork approach. IF you are a realtor or loan officer in the area, look no further and give them a transaction to work with you on, you will be very pleasantly surprised!

Debbie Allen is THE BEST!!! I've worked with Debbie for almost 10 years. And she's very…read moreprofessional. And super knowledgeable. You can't go wrong with crossroads escrow.

Debbie Allen is the finest escrow officer you will find in Southern California. I've been a…read moreRealtor for 36 years and Debbie has been a lifesaver more times than I can count! Her knowledge of residential and commercial is matchless, and her connections are amazing! Can't go wrong here!

A&M Property Management (www.anmpropertymanagement.com) has been serving our Diamond Bar rental…read moreunit since 2004. In 2015, we wish to express our appreciation to Jay, Marisol and the team. Back when we hired A&M Property Management, we were promised piece of mind, lower operation expenses, higher rental income and ultimately an increase in our property value. After eleven years of continuous service, we testify that all promises came true and A&M Property Management exceeded our expectations. Jay and his team are operating at a low profile, both noninvasively and highly effectively. Our cash flow is higher than it was when we managed the unit ourselves. Over these years, there were no bad surprises, so we learned to relax and enjoy our property ownership without landlord's nightmares. In the near future, we plan to inquire about vacating our unit so our daughter and her family can take it over and move in. It means that we will no longer require A&M Property Management's service, and therefore we wanted to thank them upfront for being excellent managers. We will definitely use them again and we recommend A&M Property Management for other landlords who are looking for years of reliable service.

So desperate to get them to simply adjust the lighting so it does not shine on my house all night…read more It is literally like daylight. This is going on over 3 months. At my wits end...