I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Our experience with Astrid and Joe went smooth. It's never easy starting a new chapter in life, new…read morecity new home etc. I have to say Astrid and Joe nailed it right away with what we were looking for our family. They answered all of our questions and doubts as true and honest as it gets. They explain the whole process and are with you every step of the way. Thank you for trusting In us like we trust your team. If you're looking for a nice home with a smooth & professionalism process Contact team Joe & Astrid.

I've been working with Brad for over 5 years now. He's always on it, quick to respond and get…read morethings done. Never had any issues like other property managers who take forever to communicate and solve issues. Been a pleasure and would highly recommend.

No one ever answers the phone. We have left several messages on the machine and never a call back…read more We wonder if anyone evens works there.

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .

Literally everything has gone well! From service, to value, to professionalism, to communication, &…read moretimeliness! Chad has been amazing & we are lucky to have found him/this company. Our condo was rented within a couple weeks! We just don't have the time to manage our property ourselves. Chad & PPM have been godsends! Would definitely recommend!

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

This review is specifically toward Dexter, who refused to give his last name. Dexter also claimed…read moreto be a manager, which is quite comical considering how incompetent he is. My husband & I were interested in a rental property. They make it a little difficult to schedule viewings. You have to make an account on a website they use called Showing Hero. You then have to upload your ID and a selfie. If they "match" your pictures, then you're allowed to schedule a viewing. Their system was having issues. My husband kept trying, but the pictures weren't matching. My husband & myself called to ask about it & Dexter suggested having any friend or family member do it to get the showing scheduled. He also explained that several people have been reporting the issue, but they had absolutely no back up plan. So I did it & after several tries, it finally worked. I was home with our kids, so my husband went. He got there for our appt & I had to text a code to a phone number which then tracked my location, but wouldn't provide the code to get in the property because I specifically wasn't at the location. I called Dexter, gave all the necessary proof & they refused to provide the code. I explained my frustration & explained that Dexter never said I personally had to be there. He wanted us to use any friend or family member to make the appt, but not once did he say we would have to pick up the person who did it & bring them over there. I told him that the miscommunication was done on his part, but he refused to do anything about it & then proceeded to hang up on me. If he truly is a manager, it just shows how poorly this company is run. Complete waste of time & horrible customer service. If you do have to work with this company, avoid Dexter at all costs. Highly unprofessional.

I appreciate my property manager Faraaz Hashmi and his director of operations Gemma Coteng. Even…read morethough I am confident that my property is beautiful and great, it takes serious work to place a new renter in a short period of just one week. I have experienced everything that Skybridge promises on its site: inclusive participation, owner/tenant bonding, fast and competent solutions, and catering to owners investment goals. All communication was handled by Gemma, who is incredibly kind, polite and professional. Their listing for rent generated vigorous interest. My property was shown during one day to selected few most qualified candidates resulting in applications for lease conveniently submitted on the same date. After proper screening, I was able to select my new renters while still preparing the property for move-in. In the end, I am a happy owner with the happy new tenants, and the old tenants are happy as well as they moved to their own new house. Whole process took one week (7 days). Thank you, Skybridge! This is my fourth year under Skybridge property management. I highly recommend Skybridge Property management to any property owners. Great success!

Marisol Amavizca and team are very professional and efficient! They helped us sell our home and…read morepurchase a brand new one, could not have dealt with a better management. Grateful for your service and patience. Se Habla Español

My family and I were looking for a house to rent in the community we already live in. We contacted…read morethe office on a place for rent and they got back to us right away. We set up a date to see the property and within a couple of days we were signing the lease. The credit check was only $10 per person, which is probably the cheapest I have heard. What was great about it all is they kept you updated and made the experience great. I want to mention I worked with Marisol and Maria in this process and it has been a pleasure working with them. Thanks again for all your help!

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

Small or large issue he has been able to help with everything! Whenever we reach out he gets back…read moreto us in a timely manner! We are very happy with our current situation and his support!

This review is on Mike Chou, the managing partner of eTopRealEstate and a realtor that's truly…read morepassionate about selling real estate. Mike and I have shared couple mutual clients. I have witnessed his dedication and commitment to exceed clients' expectations. If you are a buyer, he takes a geniune interest to understand your needs and holds your best interest to heart. If you are a seller, he designs the most effective marketing approach and honors his fiduciary duty to get you the best offer. Whether you are selling or buying, having a long term relationship with a real estate expert that's honest and dedicated is one of the most important components to the success of your real estate investments. Highly recommend Mike.

I had the displeasure of meeting Mr. Wallace hours after my landlord and friend David Rossney…read morepassed away. Mr. Wallace showed up at the door and started asking questions about the home. He informed me of his company wanting to sell the home. He then presented me with a notice to vacate the premises after 60 days. It was not until the next day that I was informed that Mr. Wallace was none other than my deceased landlords brother in law. I think that speaks volumes towards the character of Mr. Wallace. I should have told him that it had been mere hours earlier that I and another tenant had been attempting CPR on David. But I doubt that would have meant anything to a person of his ilk. Joaquin Marin

I've been let down time after time with different companies. Everyone said that I was qualified to…read morebuy. Being self employed is so difficult to buy property now a days. The banks made it impossible for me to buy. But I never gave up. So I gave Ty Wallace Team a try. I was referred by a dear good friend to call Ty Wallace. We spoke for several hours and he gave me a detailed list of things I needed to do before the process. So after locating the right house I wanted. He did his job and was able to get me a loan from one of the banks who said no before with the other companies. Buying property now sometimes feels like a crazy roller coaster ride. But after the ride was over I got my house. So if your reading this and all the other reviews. Trust that gut feeling. This team at T.W.T knows what there doing. So give them a call you won't be disappointed. Thank you so much Ty Wallace for the new place that I call home.