Absolutely the worst repair experience I've ever had. My car…read morewas brought here for repairs by State Farm, and was with this shop for nearly two months, and the level of communication and professionalism was shockingly poor from start to finish. There were no proactive updates at any point. I had to call repeatedly just to get basic information about my own vehicle. Every step dragged on far longer than it should have, and there was never a clear timeline, explanation, or sense of urgency. On top of the delays, I ended up having to coordinate communication between this shop, another shop, and my insurance company myself just to keep the repair moving. They seemed completely uninterested in managing the process or taking responsibility. I've never seen a shop put so little effort into keeping a customer informed. When the car was finally ready after almost eight weeks, I was told I needed to pay a 3% fee just to use my debit card -- as if the massive delay, lack of communication, and disrespect weren't enough of an inconvenience already. In short: Two months without my vehicle No updates unless I called Constant runaround Poor coordination with insurance and the sublet shop Unhelpful and inflexible payment process The repairs may be complete (nearly all repairs were outsourced to another shop!), but the customer experience was terrible. I would not recommend this shop to anyone. Save yourself the frustration and go somewhere that values your time and money, communicates clearly, and takes their work seriously.

I had a fantastic experience with Kelly and Rick and everyone at Auto renew it! From start to…read morefinish everything was communicated well and my car looks amazing! My bumper and tire was severely damaged when a motorcycle hit me from behind in a fatal crack. The experience was horrible but my car looks so much better than before the accident! I'm in awe of my brand new rear end!

The owner, Gary was nice at first. He took pictures with his phone of scratches on my bumper to be…read morefixed.. turn around would be 3 days. He said he will send the estimate to my email. I waited 5 days and followed up. Now 10 days later still no estimate. I called and he said, he got really busy with estimates to do and told me to go somewhere else. He basically put other vehicles before mine. Bad business!

Kudos to Queen City Autobody! My old Impala needed bodywork to fix rust and holes. It was worse…read morethan expected, needing fenders and rocker panels on both sides but was well worth fixing as it had low mileage. Gary and his team did a fantastic job including my very difficult to match Laser Blue paint and he even buffed out my old, cloudy headlights. The quality was excellent as well as the turnaround time and the price was far more reasonable than I expected for the amount of work done. Thank you so much Gary! You did a fantastic job!!

I brought my Honda CRV to Peters Bump Clinic to have body damage repaired from a truck swipe to the…read moreside of my car. I also got quotes from two other repair shops. The prices and hourly labor rates were all about the same. The work was primarily bodywork. They had promised me that the work would be done in a week, which proved optimistic. They also had a hard time getting back to me with the status. They did an excellent job communicating with my insurance company and car rental company, and were generally courteous and cooperative, but were weak at returning calls. Where they really excelled was in the quality of their work. This is why I gave them the 5 stars. The work was meticulous. They even went above and beyond repairing a few scratches that were not part of the original work. I would recommend them without reservation.

bad experience with office staff. went in for a fender bender estimate…read more very unprofessional and rude. Went elsewhere.

Hope I never have to use an autobody shop, if I do this will be the place. They did all the work…read morefrom having a rental for me and pick up when I was done using it. Work was fast and well quality work. Perk was detailing the car and paint touch up on some scratches that were not related to the accident.

The Body Shop is under new ownership. I must say the quality of work hasn't changed and if…read moreanything it may have improved. I've been dealing with Jimmy (previous owner) since he was on the West side and never was disappointed. The new owners are great to deal with and i highly recommend. A+++

I trust CAS with my Mercedes and Tacoma for detailing and ceramic coating. Service and customer…read morecare have always been exceptional (10+ years). never disappoints.

They always do an amazing job! Gift Certificates…read more Ceramic Coating Exterior Detail Interior Detail Highly recommend

I dropped my car off for repairs on 4/27/26 which was a Monday and Prestige had my car fixed in 4…read moredays, I picked my car up on 5/1/26. It came out perfect. They did a fantastic job. Sarah who works at the front desk is a delight to work with. She made this whole process very easy and seemless. The girls in the office are fantastic as well. Prestige Auto body is run very well. Great business I have used them twice. My car was hit on the front of the car and a couple weeks later on the back of my car. They did a fantastic job fixing my car. I would highly recomment them. Great bodywork. They are 100% trustworthy. Enterprise car rental is down the street, so they call and set up a rental car for you. It was the easier, no stress process. Love this business. Shaun the Manager was very professional and a delight to work with as well.

Brittany, Sarah & Ashley are so friendly and professional! The communication with the service of…read moremy repair was INCREDIBLE! I can't think of anywhere better for getting a car repaired than PRESTIGE!! My car looked brand new when I got it back!!! THANK YOU!!

I Bought a red 2010 Volkswagen Jetta here last year and had an overall good experience. The vehicle…read morehad incredibly low mileage for its age and I'm guessing it was a trade in for someone who barely drove it. Excellent condition and good luck so far (knock on wood) thanks mike!

We helped our son shop for a car and Mike was great to work with. Easy to work with, fair pricing,…read moreand gave us great confidence in our son's purchase.

This is one of the best dealerships my family has been to! I leased a car here and have gotten a…read morelot of service done in their service department. Tim, one of their service providers, is always kind, helpful, and informative. I went to another dealership near my job (MA) to get an oil change, and they tried to scam me into new brakes right after I got them done at Granite Subaru. I was worried so I brought it here to have them ensure they were wrong. I've always had a great experience with them and I've been here at least 20 times! When looking for new cars, the salesmen were nice as well. Not overly pushy and was very transparent about the chip problem at the time, showing us their inventory, and recommending we come back in a few months when the issues are sorted (this was during the nationwide chip issue.) Overall can't recommend granite subaru enough!

Time to call Headquarters 856-488-8500 STAY AWAY!!!…read moreCan I leave NEGATIVE STARS?? Finance guy & Salesman Shea, lied about financing! It was the last day of the month we wanted to put down $21k on a $34K Outback. They said it would be easier for them if we financed the whole thing and made a lump payment on the first month of the loan and our monthly payment would be less. We did them a favor and because of their unethical actions, I'm now stuck with a monthly payment more than I can afford. The manger on duty on Wednesday August 12th 2026 told me that all their employees know how car loans work and they never would've said that. Here's where their unethical actions come into play. They actually offered an additional $100 off to help cover the first month of extra finance until we paid the lump sum. Super Manager's only advice was "Hey, you can always refinance!". What a joke.