Outstanding team here. I had my car towed and dropped here at night. I was fortunate enough to…read morework with Justin. I felt very comfortable leaving this in their hands. The communication was excellent. Any call or email was immediately responded to. Unfortunately there was too much damage and insurance totaled the car. I did walk through the back and saw many part boxes which were original manufacture. That was great to see. I'd definitely take a car back here, hopefully I will never need to.

BEFORE YOU READ - The punch line is that you should not use this company. I held back on the…read moreexpletives, but they are well earned. Good luck with your repair, just don't use Precision Body and Paint in Oregon. I am over 4 months waiting for my truck to be repaired. some dents on the Drivers side Front and passenger doors of the truck. Everything still worked - doors opened and closed, window, etc. It was just cosmetic damage. December 5 2025 was the dropoff, now it is April 17, 2026. You name an excuse they have it: Parts showed up damaged, need to get new parts, Can't find the right parts, Ford service manual doesn't show how to repair that part, we might have to total the car if we damage this part during repair, etc... NOT GOOD AT ESTIMATING: All of this AND original estimate $8K, Revised estimate after they had the truck for 2 months $21K. THEY DON'T ACTUALLY WORK ON THE VEHICLE: At this point ZERO work has been completed except disassembly. Congratulations Precision, you know how to take stuff apart, now lets see if you can put it back together? PHONE CALLS: As a bonus, when you call - AI answers and makes you answer a bunch of stupid questions only to promise someone will call you back. If they do forward you to a person, it goes to voicemail, but the voicemail is full and you can't leave a message. EMAILS: Emails go without ANY reply. VISITING MY TRUCK IN PRECISION JAIL: I finally had to drive over and walk into the shop. The excuse (at 3.5 months of waiting) was that they were waiting for a couple more things to figure out before they order the parts for the repair. Extra bonus, they charge a HIGHER Rate than insurance will reimburse, because they are so awesome. That means you pay extra out of pocket ABOVE your deductible. Double Extra Bonus: They keep changing the bid amount, even though they got paid by the insurance company in January! - 3 MONTHS AGO! Triple Extra Bonus: When you drop off you get a free 19 page list of excuses and reasons why shit may go wrong, but no matter what it won't be their fault. They make you sign every page Quadruple Extra Bonus: That document was written by a monkey. And I fricking hate monkeys. The number of errors and outdated information in their contract is ridiculous. Who cares if they do a good job on repairs if they never actually do the repairs. At this point I am stuck because their crack crew of truck wreckers has disassembled my truck and they want to charge me $8K just to put it back together so I can get it the *Expletive* out of their shop. Please don't use them. Tell others not to use them. If you make the decision to go ahead and use them, please contact me, so that we can get together and commiserate when you realize you screwed up and that your vehicle is stuck in Precision Hell for months without any hope of getting it back in time. Good news - The AI phone agent told me that after waiting over 4 months that she can understand why I am frustrated, but that the truck is scheduled for completion on June 5. Unfortunately, I don't know if that is June 5, 2026 or 2027??? By the way, I've got just over $100K into the truck and it has been out of commission for 4 months- what is that worth??? Precision you are jokers. I don't trust you. You have been dishonest in your dealings with me. I will make it known to Everyone that you suck. Give me my F*ing truck back!

My daughter's car recently needed some repair work, and Air Colors which is a family run business,…read moredid an amazing job, getting it back to its original condition. In the end, my daughter was very pleased with the final results! It is important to note that while the car was in the shop, I spoke with Heather to touch bases on how everything was going. She shared a concern to clarify if we were fine with leaving a bumper as is or replacing it, sent pictures, got quotes/ordered a part just in case. All in all, she was knowledgeable, honest, efficient, AND professional. Great communication, quality work, great price from this husband-wife TEAM at Air Colors!

Heather and her husband are so amazing! Customer service is top tier. I was given a ride home when…read moreI dropped off my truck and a ride to the shop when my truck was ready. The quality of work done on my vehicle is outstanding. I highly recommend this business.

What would you have rated them? Let me give you the…read morehighlights of all the things that they did wrong 1. When it came to picking up the car, they called at 4:50pm, basically end of business day. Supposedly left a voicemail earlier in the day. When records were checked, no such things were left. No calls or messages or voicemails were left. 2. The car itself after they 'fixed it', two paint drips, missing clip on the fender, plastic trim that was scratched up was never actually replaced, scuffs in the front driver fender, not buffed out - had to be pointed out, missing bolt to keep the fender in, but when they did their analysis they left suction marks for whatever wheel alignment they did that was never there before they had my car in their possession 3. They told us they would get the part and call us back when it came in - literally a month went by, no call or follow up again, it's us following up with them. The girl can't even say when the part was received, Anduar dances around the question. 4. We schedule it for 1 day to fix everything's they say they don't think it will take longer - and they don't do rentals 5. After that fix that should only take 1 day, they messed up, they sanded the paint drips down too far, so now, have to schedule again to get it fixed and now they do rentals 6. Go in to drop off car - then being told I got the day wrong, I am a day early thankfully Billy sets everyone straight that today is the correct day 7. Rental nightmare- they don't know if the car is getting dropped off or if they are picking me up, it's unorganized. I go outside to get fresh air, Billy advised me that it would be easier for them to pick me up, if they are not dropping a vehicle off. I go outside for 5 minutes, come back and they think my wife is picking me up. Then I see a guy calling enterprise and then tells me they will call me shortly. 8. If I have a SUV they are fixing, I am expecting my rental to be an suv as well, nope I got a sedan. 9. When I drop off my car, they are missing a piece and misplaced it now they have my car longer 10. Got my car back and when I went to inspect I saw a clip for the plastic fender missing 11. and they ripped the wiring for my powered side mirrors, at this point I have 0 interest in trusting them with my vehicle at all. If you want things fix the first time, correctly, personally I would not go here. Mind you, my claim was back in September, we are now in December. I want to say after the first visit, we were asked multiple times to provide a review. After this last time I have yet to hear a request for a review. Which I think with all the times of having to return and the quality of service. The reviews at this point to me, I am not sure how scored so highly. I encourage anyone who wants to get their vehicle fixed, take a towel with you and inspect your vehicle prior to you meeting with them. That way they are not over your shoulder. Then after you receive your vehicle make sure you do a review prior to meeting with them. That way you are not distracted and can give yourself time to do a thorough analyzation of your vehicle. I want to preface this by saying it's been months, since having my vehicle back. I debated about leaving this review due to the continuous poor experiences, but I felt it was important to share, because I do love my vehicle, I'd hate to have anyone share this poor experience with me.

Had my poor car hit by a texting driver - service here was awesome - they even helped me get my…read morerental car set up. Guiermo was awesome (gosh I hope I got that name right) Updates as the repairs went along no guessing - If I get hit again I will be back !!!! Thank you 100% approve !

Five+ Stars for the work on our 1992 Ford Falcon 190. Removed plastic bubble windows from front of…read morehigh roof, repainted, repaired fiberglass and gelcoat, and repainted and re-stripped high roof. Absolutely gorgeous. Fantastic work. Good communication. Timely turnaround. Price absolutely worth the quality provided. We recommend without hesitation.

The guys doing the actual labor do not seem to know what they are doing. Common sense doesn't seem…read moreto their strong point. Obvious things that aren't right they just let slide. Had to go back 3 times to get a quality finished product. I still think someone could have done better for the $20k plus they got for the job. They also had my RV for 4 months!!! I'd look around for another paint shop but finding one that does RV's is hard. Don't recommend any shop that I have to return to for obvious mistakes that shouldn't have been let out of the shop!

An uninsured, and Un licensed driver going down the wrong way hit my car. Looking at how much my…read moredeductible was going to be, I decided to check these guys out. I saw their work and their prices were reasonable, which in this time frame is rare. Christian, the person doing the repairs, told me what work was needed and fixed it on schedule. I initially was going to go to a local place, but they told me it would take 2 months just to inspect it but said the damage was going to be about 2,000 Christian from instant auto body said that was way to much, and charged a fraction of that. My truck looks great.

As Recon lead at Vancouver Toyota, we need vehicles done fast, and with 100% accuracy every time…read more Anytime I have a vehicle with minor or major damage, Sam from Instant Autobody repairs every vehicle at a professional level. The quality and attention to detail surprises me every time. I would recommended Instant Autobody to anyone business or personal, luxury or daily driver!

had a great experience…read more held my hand through the process just the best!! The whole team is awesome

Horrible customer service. I furnished them with all the paperwork they requested, then didn't hear…read moreback. So I followed up, and was told how busy they were and that essentially I wasn't a priority. So I followed up after a couple of weeks again. And they've essentially ghosted me. Emily Smith did not make me feel like a valued customer at all. A lot of time wasted with Auto Damage Experts.

One of the best auto shops I've ever used. Everyone is super friendly and helpful. Service is…read moreprompt. Most importantly, it's one of the few auto shops where I didn't feel like I was getting upcharged or overcharged.

Worst Experience I've ever had hands down!!!! They had my…read morecar for 4 months one excuse after another Do yourself a favor and stay away from these guys totally crooked in every way.They will milk every last penny from you.

Outlaw custom dont actually customize cars, they dont, won't or cant lower cars according to the…read morereceptionist that doesn't have much customer service training...

This auto repair shop is an excellent ford diesel shop. I have a 6.0. Jim has replaced the head…read moregaskets. Installed new studs for the heads. Replaced my turbo. This involves lifting the cab off the frame. Lot of work. I had no issues. Truck has run for seven years now. Happy. Trust this guy.

Sure they help you install wipers when you buy them there, but Benjamin went out of his way, in the…read moremisting rain, to help clean our windshield. He had to put extra effort to help scrub sap off the windshield and tried to help us diagnose what the possible issues were. He was so knowledgeable and gave us a few ideas on how to fix our problem. Custome service above and beyond. Kudos to you Benjamin!

This AutoZone is wonderful and is conveniently located near US-26…read moreThey installed my car battery super quick and the prices here are very competitive.