BEFORE YOU READ - The punch line is that you should not use this company. I held back on the…read moreexpletives, but they are well earned. Good luck with your repair, just don't use Precision Body and Paint in Oregon. I am over 4 months waiting for my truck to be repaired. some dents on the Drivers side Front and passenger doors of the truck. Everything still worked - doors opened and closed, window, etc. It was just cosmetic damage. December 5 2025 was the dropoff, now it is April 17, 2026. You name an excuse they have it: Parts showed up damaged, need to get new parts, Can't find the right parts, Ford service manual doesn't show how to repair that part, we might have to total the car if we damage this part during repair, etc... NOT GOOD AT ESTIMATING: All of this AND original estimate $8K, Revised estimate after they had the truck for 2 months $21K. THEY DON'T ACTUALLY WORK ON THE VEHICLE: At this point ZERO work has been completed except disassembly. Congratulations Precision, you know how to take stuff apart, now lets see if you can put it back together? PHONE CALLS: As a bonus, when you call - AI answers and makes you answer a bunch of stupid questions only to promise someone will call you back. If they do forward you to a person, it goes to voicemail, but the voicemail is full and you can't leave a message. EMAILS: Emails go without ANY reply. VISITING MY TRUCK IN PRECISION JAIL: I finally had to drive over and walk into the shop. The excuse (at 3.5 months of waiting) was that they were waiting for a couple more things to figure out before they order the parts for the repair. Extra bonus, they charge a HIGHER Rate than insurance will reimburse, because they are so awesome. That means you pay extra out of pocket ABOVE your deductible. Double Extra Bonus: They keep changing the bid amount, even though they got paid by the insurance company in January! - 3 MONTHS AGO! Triple Extra Bonus: When you drop off you get a free 19 page list of excuses and reasons why shit may go wrong, but no matter what it won't be their fault. They make you sign every page Quadruple Extra Bonus: That document was written by a monkey. And I fricking hate monkeys. The number of errors and outdated information in their contract is ridiculous. Who cares if they do a good job on repairs if they never actually do the repairs. At this point I am stuck because their crack crew of truck wreckers has disassembled my truck and they want to charge me $8K just to put it back together so I can get it the *Expletive* out of their shop. Please don't use them. Tell others not to use them. If you make the decision to go ahead and use them, please contact me, so that we can get together and commiserate when you realize you screwed up and that your vehicle is stuck in Precision Hell for months without any hope of getting it back in time. Good news - The AI phone agent told me that after waiting over 4 months that she can understand why I am frustrated, but that the truck is scheduled for completion on June 5. Unfortunately, I don't know if that is June 5, 2026 or 2027??? By the way, I've got just over $100K into the truck and it has been out of commission for 4 months- what is that worth??? Precision you are jokers. I don't trust you. You have been dishonest in your dealings with me. I will make it known to Everyone that you suck. Give me my F*ing truck back!

This body shop is not good, in summary…read more The car damage was light and it was an insurance claim against the person who hit my car. Small bumper damage and small door dents, the original estimate was about $3000, and kevin told me it might go up to $4000-5000. The total bill was close to $8500. They repaired the vehicle before insurance paid for it, so if the insurance decided not to, I would've been screwed. They sent me the updated estimates after the repairs were done asking if they should go ahead with them. After that they kept increasing and decreasing the total bill, as they liked. I have in my possession 3-4 different total bills. The shop had multiple different employees that I had talked to, 2 of them left, so I kept getting different promises of what will be done with my car. I had a small front scratch that kevin and Aron told me they will fix (on the house since they were small) but since they left, their notes didn't matter. The shop did "repair" those scratches on the house, but they have caused more damage. And now I will pay even more to get them fixed. The promise was complete repair, these guys took a marker and lightly covered them (pics included) The repair was delayed by 10 days. I was leaving Oregon and I had to have the car done by a certain time. They waited till the last minute to tell me they need more money from the insurance, which put me in a bad position and had to cancel my shipping car date and re-arrange flights. This was only due to them not being on top of things. The manager Steven lies blatantly and tells me he been contacting the insurance company but they don't respond. Yet when I do a quick call, they send a check within 2 days. I would also send Steven emails and left voicemails asking for updates, but he doesn't return my calls or respond to my emails. And when I did finally get in touch after 7-8 attempts, he tells me he sent me emails but they didn't go through. Even though we were sending emails back and forth when they were asking for more money. So as a man, I'm embarrassed for him to have a guy his age lie like that. Finally, and ironically enough, when I was picking my car, there was another customer with a Jeep who the shop damages her car. And when she left they were making fun of her, even though they had acknowledged the damage and the delays they caused, calling her rude because she was upset and was in a hurry. Finally, if the owner reads this, I had told the employees how Rivian is right next to me, and I have family members who work there, who will hear about your shop and how your employees behave. And even more importantly, the low quality of repairs the cars leave your shop in.

My daughter's car recently needed some repair work, and Air Colors which is a family run business,…read moredid an amazing job, getting it back to its original condition. In the end, my daughter was very pleased with the final results! It is important to note that while the car was in the shop, I spoke with Heather to touch bases on how everything was going. She shared a concern to clarify if we were fine with leaving a bumper as is or replacing it, sent pictures, got quotes/ordered a part just in case. All in all, she was knowledgeable, honest, efficient, AND professional. Great communication, quality work, great price from this husband-wife TEAM at Air Colors!

Heather and her husband are so amazing! Customer service is top tier. I was given a ride home when…read moreI dropped off my truck and a ride to the shop when my truck was ready. The quality of work done on my vehicle is outstanding. I highly recommend this business.

I needed to replace a part for my Toyota Prius and I randomly decided to stop in to see if they…read morecould help me. They were able to fit me in without an appointment and had it all fixed up within a couple of hours. Extremely fast, friendly, and well-priced service! After it was ready to go they were nice enough to show off some of the custom work that they had going on in the shop. It was exciting to see how some cars come in completely falling apart and rusted, get cleaned up, and then put back together with a custom paint job. I would note that when I was following the Google Maps directions they announce that you have arrived when you are directly in front of the shop. The only problem is that the entrance to the parking lot is a half block behind that point. I want to say that I turned in at a sign that says Acme on the corner of the parking lot. I took some photos to show off the gorgeous paint jobs and custom metal work that I will upload in a minute. Be sure to go there for your collision repair or custom car work!

Went to this company to have work done on my car. The did the custom work in the engine compartment…read moreand modified the suspension. They were told that because the car was unique it would have to be transported to and from their shop to get the custom parts fitted correctly. The problem came when the car was to be transported. They did not put a full set of lug nuts on the car nor did they tighten them. Even after several offers by me to search out more parts. They relocated the car but never told me that they only put 2 of the 5 lug nuts on each wheel. When the car was ready to be brought into town for parts fitting that's when the problem started. The wheel nearly came off and the truck towing it had a serious accident, I don't recommend this company because they refused to stand behind their work or make it right. I strongly recommend that anyone that has their car at this shop to double check their work before their vehicle leaves the shop. Plus overlooking items and denying the results are part of the equation.

Five+ Stars for the work on our 1992 Ford Falcon 190. Removed plastic bubble windows from front of…read morehigh roof, repainted, repaired fiberglass and gelcoat, and repainted and re-stripped high roof. Absolutely gorgeous. Fantastic work. Good communication. Timely turnaround. Price absolutely worth the quality provided. We recommend without hesitation.

The guys doing the actual labor do not seem to know what they are doing. Common sense doesn't seem…read moreto their strong point. Obvious things that aren't right they just let slide. Had to go back 3 times to get a quality finished product. I still think someone could have done better for the $20k plus they got for the job. They also had my RV for 4 months!!! I'd look around for another paint shop but finding one that does RV's is hard. Don't recommend any shop that I have to return to for obvious mistakes that shouldn't have been let out of the shop!

An uninsured, and Un licensed driver going down the wrong way hit my car. Looking at how much my…read moredeductible was going to be, I decided to check these guys out. I saw their work and their prices were reasonable, which in this time frame is rare. Christian, the person doing the repairs, told me what work was needed and fixed it on schedule. I initially was going to go to a local place, but they told me it would take 2 months just to inspect it but said the damage was going to be about 2,000 Christian from instant auto body said that was way to much, and charged a fraction of that. My truck looks great.

As Recon lead at Vancouver Toyota, we need vehicles done fast, and with 100% accuracy every time…read more Anytime I have a vehicle with minor or major damage, Sam from Instant Autobody repairs every vehicle at a professional level. The quality and attention to detail surprises me every time. I would recommended Instant Autobody to anyone business or personal, luxury or daily driver!

Horrible customer service. I furnished them with all the paperwork they requested, then didn't hear…read moreback. So I followed up, and was told how busy they were and that essentially I wasn't a priority. So I followed up after a couple of weeks again. And they've essentially ghosted me. Emily Smith did not make me feel like a valued customer at all. A lot of time wasted with Auto Damage Experts.

Emily Smith is extremely unprofessional and should not be the office manager. She is incredibly…read morerude and does not follow up when she states she will. I spoke with her 3 weeks ago and she said she wasn't familiar with my file and would have an expert reach out, after not hear back for 3 weeks I called back and she stated there were no notes in my file about my call. When I said that I had spoken with her and have the call log still in my phone she became very rude, kept cutting me off while trying to talk, and eventually hung up on me. GO ANYWHERE ELSE!!!

I always give points to any business that responds to all reviews... good or bad. And the owner…read morehere always responds which adds to credibility in my book. So I took my 15 year old Hyundai Santa Fe in for an estimate on a failed factory paint job. The owner was right up front explaining the extra work to strip, sand and extensive prep work that would be required before even starting to re paint my gloss black paint. It seems to be a common flaw in the early black obsidian Hyundai paint jobs. That car in the parking lot with the huge white peeling clear coat and flat black paint under where the clear coat has peeled.... that's MY car. Hung could have low balled my estimate and called after he started with his reasons why it could not be finished within his estimate. Instead, he wrote me a note explaining why this was a manufacturing defect and should be repaired by the factory. 5 stars for being up front and trying to assist in a claim against the factory. I won't hold my breath on a favorable ruling from the factory. But if I have other work on my truck or mechanical issues... Canyon Auto Repair has established their credibility in my book. Truth be told, I kinda expected the bad news.

Worst Experience I've ever had hands down!!!! They had my…read morecar for 4 months one excuse after another Do yourself a favor and stay away from these guys totally crooked in every way.They will milk every last penny from you.

Outlaw custom dont actually customize cars, they dont, won't or cant lower cars according to the…read morereceptionist that doesn't have much customer service training...

This auto repair shop is an excellent ford diesel shop. I have a 6.0. Jim has replaced the head…read moregaskets. Installed new studs for the heads. Replaced my turbo. This involves lifting the cab off the frame. Lot of work. I had no issues. Truck has run for seven years now. Happy. Trust this guy.

My honest review is that the owners are amazing!…read more Contact them first before your insurance tries to convince you to go to anyone else. They are super affordable, professional and super knowledgeable about all products and their recommendations.

Winshield replacment on a 2016 jeep renegade.... Fast and friendly service. Nice waiting area with…read moredrink and candy options. in and out in alittle over an hour with an appointment......got some free glass cleaner. 10/10 the service tech was also very friendly!