Visited my aunt during her move, and the guys at Cross Country Movers were very communicative and helpful. My aunt told me prices were given ahead of time with no additional extra costs. I got to see Brian in action. He packaged my aunt's furniture by wrapping it up like swaddling a baby. Things were moved carefully and got to the new house in one piece. This was a smooth and pleasant transaction. They work all 7 days! read more

I was relocating from the state of Virginia to Texas. I received an estimate of some $12,000 and agreed I gave I believe about $4000 down payment prior to the day of the move. I was informed that that had been some mistakes made in the estimate and the price was increased. I do believe it was some $1200. On the day of the move. A box truck arrived, and I asked about the semi and he told me that they were going to repack at a different location. Well, that seemed kind of odd because I was told that I would not have half of a semi of material and now I'm being told that it's going to be more so now that he's telling me it's gonna be more he's pointing fingers back at the people I talked to at the company and the company is pointing the finger back at him telling me to both wrong, but of course he's not gonna do anything until I pay him an additional fee I was looking for the semi that they had told me was going to be not quite half field with my belongings when the movers arrived I was informed by the supervisor that this would be more than had expected, and that the area would be more than a half of a semi, but they came with a rental truck that was maybe 24 feet box truck pack this truck at my home and go to the semi and they rit well in the day of the rival on 11 August I was told that they wanted the final payment and it could not be a personal check. It could not be credit card or debit card. It had to be in postal money orders so now I'm on my way to the post office for money orders for some over $4000. Once the movers start bringing the belongings in I see that I have been charged for additional packing and their packaging was and I have photos taking wardrobe boxes and just piling things in on top of each other. No packing material no nothing just pile it in a wardrobe box tape it up and I had several boxes this way and charged for additional packing. This was a nightmare you wouldn't believe but , I'm told that moving is one of the most difficult things that you do well I have moved several times in my life. This is the worst, it could not have been worse. I have other folks property in with my shipment and I am missing several boxes that I packed. I guess you should never say it couldn't have been worse, but it was terrible. Cross country Movers has a number of moving companies that just aresimply called Cross country Movers but my Movers came out of Maryland, and as I said, it could not have been worse. Anyone using this company after I write this review you get what you get. PS I have a new phone and the photos are on a thumb drive. If I can figure out a way to get them off the thumb drive onto the review I will place them there. read more

I'm going to give them 2 starts because the woman on the phone was nice and upfront, but they quoted me a minimum cost of $3000 for a 65 mile move. That's ridiculous for a 3 bedroom house. The woman who answered the phone recommended that I look for someone local, and that's exactly what I did. I don't understand how they can be listed in the top 10 Movers on Yelp ... sounds like they paid to be on that list. read more

This was the first time that I had ever moved and I was looking for some help, so I called Cross country movers. The woman on the phone was nice but told me that it would cost an outrageous amount but after some negotiations I decided to go with them. Because of COVID I was a bit concerned and when they showed up with no masks I was worried. The two men that showed clearly had had a couple of drinks and it was only noon. But anyways I asked them for help moving my bed and they said yes but when we started to carry the bed down the stairs one of them checked their phone, started screaming and then proceeded to stomp down the stairs, sit in a corner and pout. After about an hour of sitting in the corner and crying he got up and started throwing my glass plates across the room like frisbees and then went to their truck and started throwing my belongings out of the back of the truck while chanting "I will avenge you Fredrick!!" Over and over again. Honestly I was done with them and decided that I could move my stuff myself and fired them. The men looked at me and started screaming at me in a different language. I think that it is safe to say that when I need to move again, I will not be calling them to come and help. read more

Cross country movers of Baltimore... Where do I start on you guys! Well, I first have to say how amazing your whole crew is, from the nice lady on the phone line, to all the gentlemen who helped us move from Baltimore to New York, New York. These guys showed up bright and early, ready to get packing! I don't have a good back so I really couldn't lift anything, and definitely can't bend over. These guys made sure I didn't do a thing, except for instructing them and where to put certain things. They listened to everything I said the first time, and I didn't have to tell them twice. It was an amazing experience and a great time to be with such nice people, they really make you feel like you've been friends! This was overall amazing, and I will be referring your team to anyone who needs a mover. Thank You! read more

I had a fairly small size but long distance move a few months ago. After getting a few quotes, Cross Country Movers were a very reasonable price especially for the extent of service offered. Leading up to the move, I was assisted by Mason who always provided answers to questions I had and was able to make adjustments up to the day I moved. The actual moving process was overall pretty good. The truck arrived a bit late but once they arrived, they started dismantling furniture safely and packing efficiently. The truck arrived at my destination within the time frame stated and the whole delivery process went smoothly. Overall, a great moving company and would definitely recommend to others. 4.5/5 if I could be more precise, only dinging for the late truck arrival for pickup. read more

We just moved from Maryland to Arizona using Cross Country Movers. It cost us a cool $18000. We moved from a 3 bedroom suburban home to a 3 bedroom hacienda in southern Arizona. We had some very nice furniture including antiques and quality German furniture, as well as high end china. Our sales rep, Frank, was really nice and I felt he was honest and not pushy at all. He gave me the impression that we were hiring the best in the business. He said he would be available during the entire moving process, anytime we had concerns or we had questions. And, at the beginning, that was true. The whole business is very complicated, as there are many twists and turns to the whole operation. They have to pick up your stuff, then move it to a warehouse, then put it on another truck, etc. it's a huge shuffling operation. And so, here is the summation: The pickup guys were terrific, speaking multiple languages, and working with a positive attitude, wrapping everything in a most superb manner. We were there and watched all of it. In Arizona, quite a different scenario. The Serbian truck driver was in a hurry from the get go to get this over with. He had put our stuff in. a Uhaul and I guess he rented it for a certain period of time. He set the tone by rushing through everything. He ran over one of our cactuses backing up our driveway and refused to unpack stuff that was packed by Cross Country , and they were suppose to unpack. The tatted and pierced Tucson natives were very nice but could have cared less about our stuff. We have lots of the blankets that wrapped some of our stuff that we unwrapped ourselves, which they were supposed to do. As far as the furniture is concerned, we are still trying to put a shelf in our china cabinet that seems impossible, and still trying to find pieces of hardware to put together a pine cabinet. Our fine Noritake China, which we packed ourselves, is a broken mess, because these boxes are thrown around like your airport luggage. I was told that we should have had Cross Country pack our good China. That's not what you want to hear. We are very disappointed and feel that on the packing end things were good, but the unpacking was terrible. Once we arrived at our destination our contact Frank was more difficult to reach, as he usually had "meetings." We are still unpacking , so the story does not end here. The lead guy here in Arizona should be fired. read more

Called to get a quote on a move. After spending 10 min on the phone and answering their questions, she told me she will contact me in 30 min with her estimate. It has been a week since our conversation and I haven't heard anything yet. Even if you cannot provide your service you could easily call/email and let me know about it. read more

Used CrossCountry movers for shipping my Vehicle from VA to OR. Nick followed up on my order and committed to deliver in 7-9 working days.Can't explain how HAPPY I am on seeing my vehicle without any dents delivered by 7th working day.. They picked the vehicle on time, delivered on time as committed. That is a very basic but lacking feature in almost every other company out there. After some bad experiences recently I had with other movers , it's both surprising as well as overwhelmingly happy to see companies like CrossCountry movers that still give importance to customer,live up to their expectations, commit and deliver as committed. Would use Cross country movers again if need arises and would certainly refer to friends. read more

This is address the response from the movers on my review. You guys cost way too much than other companies. I hired you guys because reviews said they didn't have to pay more the day of the move but you guys did the exact thing what other companies were accused off. Again, cross country sent an estimator, gave a low estimate to induce my business, then on the day of the move, they charged me $1600 more dollars that they said "we worked down to $500-$600 (I don't remember the exact amount right now). It wasn't any negotiating, their estimator messed up and it should have been on them to correct it. Telling me, pay us $500-600 on the spot or we leave is not negotiating, it's bad faith and you guys should be ashamed of it. I have moved plenty before and this is by far the worst experience I have had. I would stay clear of them. I wouldn't be surprised if many of their reviews are fake. I wish I went with a company that were quoting half as much if I knew the service was going to be this terrible. read more

Baltimore has been great to me over the years, I have met many nice people, had great encounters and life experiences there, but it was time for me to move on. I found a nice place in Dover, Delaware. I just got the ok to go, and I needed a mover to get me and all of my many belongings over there to my new residence. It was a great trip, and I chose "Cross Country Movers" back in Baltimore to help me make that move. I really couldn't lift things myself and do all the heavy lifting due to my bad back. They took care of all that, the did all I asked of them, I thanked them all so many times and they kept replying "hey it's our job, you don't have to thank us!" In a playful tone! I had such an amazing experience thanks to your crew. Great service. read more

The service that these guys offer is truly second to none, they were very professional and did not stop and take a break until the entire job is done. If we had the chance to go back and change anything about the move was totally be to remove the spiral staircase that connected the bottom and top floors. This really made things complicated for the movers but they did not use it as an obstacle at all and overcame it immediately. They charged us a very low rate and did not give us any hidden fees at the end which we were very happy about... read more

After the last time my parents had hired a moving company they had constantly been in doubts about obtaining professional help. They said that we could just call his brother and my cousins to help us out however even after all of us tried to get things packed up it was a mess. There was no sense of communicating with each other either like the movers did, they were very professional and you could tell that they had a lot of prior experience. The tools and dollies they used also provided essential help which helped with making the mobility of furniture both faster and easier. Totally recommend them. read more

Fantastic experience! great customer service, and very affordable. Definitely recommend for anyone who is moving and doesn't know where to start... rest assured your things will be moved safely! read more

Be sure, there's no such amazing customer service as in Cross Country Movers Baltimore. I used this moving company twice and there's nobody who can be compared with it! The mover treats its customers like if everyone of them was a vip. I had a great time working with the movers as well, they were hard working and accurate so all my stuff is undamaged now:) read more

This is the best company for moving across the county. They moved all my stuff and belongs all the way from the east to the west and they were the best. professional,promised time,Nonstop working and price is not expensive at all I'd recommend them to any of my friends or family read more

The crews from Cross Country Movers Baltimore not only moved my belongings but even took care and time to set up my furniture in a style and arrangement as I originally had done it. They showed extreme professionalism and paid great attention to details. I am quite satisfied with their prices and the entire quality of move. I strongly recommend this moving service! read more

Trying to move a household is insanity, but this company managed to make it a sane experience. Can you imagine trying to move two dogs, five cats, and a ferret almost all the way across the country, along with your belongings? I seriously thought I was going to pull my hair out, but then I decided I'd better get online and start looking for a company to help me. While I was responsible for my pets, I didn't have to worry about all my belongings with Cross Country Movers. When I found this company and saw the reputation they had for being prompt and considerate about belongings, I decided I'd give them a go. I am so glad I did! Thank you for such a wonderful experience. read more

I recently relocated my gallery from Baltimore to Orange county, CA and guess which company did this job? I can't say that I spend a lot of time choosing the company. I randomly called 3 companies and hired Cross Country Movers to do this job. Why?... Because they gave me a good price, that was one of the main factors, second was that it was easy to communicate with them and they were professional on the phone. Although they gave me flat price for my long distance move and Cross Country movers kept their word . I didn't pay anything else, but estimated price. On the day of move I had the truck in front of my studio right on time and movers called me 30 minutes before they were there. I was really worried about my furniture , antiques and paintings, but when they delivered everything at the other end I was relieved. Nothing was damaged or lost . Thanks! read more

These guys did a splendid job this past Wednesday morning. They were prompt and timely, they wrapped all the furniture, no delays or hanging around to stall for more time. They chatted with my fiancé and had a good time. read more

I hired cross country movers to help my friend to move from Baltimore to Ny, team came with their truck and wrapped around all belongings and delivered safely with no damages. Professional work, efficient affordable price. Definitely recommend Cross Country Movers to any of my friends and family for their relocation. read more

I just moved down from baltimore with this moving company . They shipped every single tiny bit things from my house with care and made sure anything fragile wasnt broken . Came with no scratches on my furniture , closets and other furnjture. Mirrors or and large glasses was also not broken . Best customer service and pricing as well. Definitely going to use this again for my next destination . read more

Great service. On time and reliable. I would recommend them to friends and family. They were very careful with fragile and heavy furniture. Used movers before and my furniture had been damaged. Not the case with Cross Country Movers. These are the professionals you want moving your valuable furniture. Extremely pleased with everything they did to make this transition easy. read more

Cross country movers was wonderful and will use them again and will recommend to others. They took care of my things with heart. Didnt waste time. very affordable price and absolutely no hassle. Very hard working and repectful. Thank you CCM I will definitely use your service if needed. read more

We hired this company to help my friend relocate from Baltimore to California. Guys were really efficient and professional, didn't damage or scratch anything. Definitely will recommend them to any of my friends and family. 5 star service! read more

I just wanted to take a moment and thank Cross country movers for helping my sister with her move over seas for work. Was not sure these services existed and didn't know who to call but I'm glad I called you them. You were so professional and affordable. Everything was as stated and nothing was damaged. Not to mention the customer service we received was acceptional. Me and my family could not thank you enough for all you did. Thank you again read more

I am impressed with the service of these local movers. We never would have anticipated that it would have been such a simple process! We had a distance of  about fifteen miles away but it was way too much to handle just by ourselves. The crew of three guys showed up on time along with a driver of the truck. The were really patient and respectful waiting outside until my parents called them in. They wrapped and moved all my belongings with such great care. I had expensive and exclusive items, and was a bit worried about their safety. The gentlemen were listening to all my instructions on how to handle with specific stuff. Nothing was damaged, they were really cautious. I am very thankful for your help and totally applaud the impressive customers service! read more

My big move from my hometown of Baltimore to Newark, NJ was perfect thanks to your company and movers. I am so glad I chose you guys through Yelp! What really sold me were your reviews and your staff on the phone - they were great and very informative. Your movers were great and efficient. I was very pleased to have them help me move, as they moved all my fragile items and boxes with care, and made sure to pack them so that everything would get to my new house in one piece. They also suggested ways for me to ensure I got exactly what I wanted. I've never had movers before who really educated me on things to do that would help make my move easier and quicker. These guys were experts in their field and did an awesome job at it. They never hesitated to do whatever was needed to get the job done. Very impressed and will without a doubt be letting everyone know about you guys. Outstanding work! read more