local socal chain serving well to moderately priced shoes and shoe accessories…read more stopped in to check out their mini sale and found a nice pair of sandals for my partner at a great price. i also grabbed some cool croc jibbits for regular price. the service was ok, the associates were nice enough. the store was very quiet with no music playing. i would partially recommend stopping in, its a shoe store like journeys or dsw but locally owned

This review is not for the staff but the two stars for the overly priced shoes. Located on Azusa in…read morea plaza with plenty of parking. Found parking right away. Was greeted right away. The price however, is questionable. A pair of kids Nike dunks goes for $74.99. Vans is a little over priced as well. If you need something now and willing to pay the price, this is the place for you. Otherwise, you can find the same shoes for a cheaper price online or at the mall.

Shoe donation time! Every time you visit you get 50 points and with 100 points you get a $5 reward…read more What a great way to give back to the community. First time coming to this DSW location and the staff are very friendly. They greet you when you enter the store and ask if you need help. Since my transaction was easy I just gave them my phone number and got my points right away. There are current sales right now and items with a green do is 50% off. So my shoe donations can be used on anything including clearance items. This makes it a super great deal. Took my time browsing for some new boots for Fall weather. They have new items in stock and if you don't find it in store you can order it to ship to your home or to the store for later pickup. That's why I like coming to DSW. Always a good time.

This is a very large, clean, well-stocked, and well-managed store…read more Sales representative Sylvia is AWESOME! During my recent visit, she was very friendly, welcoming, helpful, and a true professional. I wanted a pair of Cole Hahn shoes I saw on display. Unfortunately, my size (13) was not available in the store. Prices here are very reasonable, and customers can expect to find a mix of name-brand and off-brand shoes. I was truly satisfied with my shopping experience. Sylvia went out of her way to locate exactly what I wanted and placed an order for me. The shoes will be delivered to my home free of charge in a matter of days.

As soon as we entered the store we were greeted by the staff. A start for a great shopping…read moreexperience. The selection of the shoes are amazing. I went in for a pair of sneakers and wound up purchasing two pair of shoes because the prices are so affordable. The store is fully stocked and organized. The staff offered assistance and we're very welcoming. The cashier who checked us out made our shopping experience a perfect ten out of ten. Will be coming back.

I come here for my family's shoe needs because it's convenient and the prices are affordable. You…read morecan sign up for discounts and earn points, which adds up to great savings over time. My only wish is that they had more staff available to assist customers--it would make the experience feel more personal.

Great deals all the time!…read more I was looking for flats last months and was glad to see that they have more options than other shoe stores/sections I checked out. Glad to see they have multiple sizes still in stock for most of the styles. There were also a few styles of shoes in the clearance sections it not as many different styles as I would have preferred. Had to wait in line for a few minutes before a staff member helped me with checking out but otherwise, the staff is friendly and helpful.

The employees are wonderful. They helped us locate a particular style of shoes for my picky son and…read moredidn't mind when he tested them by running around the store. And when it was time to pay, they made sure that the boxes contained the correct size shoes and stacked all the coupons I accumulated to maximize my discount. Service with a smile and then some. I love this store and the people that work there.

Thank you Cameron!…read more Came in to the store cause I needed shoes for vacation. I'm told minimum of 20k steps a day and for someone who clears 6k at most on regular days this trip sounded daunting. I briefed Cameron on my concerns and after some basic question and a foot pressure analysis by the machine he brought out a parade of sneakers! He patiently waited for me to try on and test 16 pairs of shoes maybe more... asked questions about feel and fit for each pair - swapping insoles bring more shoes as we narrowed down what would work best for me. The shoes I got were expensive but it didn't feel that way - as this was better service than Nordstrom or Disney!

Today was my first experience at Lucky Feet, I been having severe foot pain and didn't know exactly…read morewhat Lucky Feet was about. I was so fortunate to get Armando as my sales technician he was so patient and very clear for me to understand. He also was kind and very experienced with all the products in the store. He explained in detail how my feet were and what I needed. He set me on the foot machine and noticed I had some pressure problems. I bought insoles and a ball to massage my feet. I can't wait to go back and get a pair of Hokas I truly hope I get Armando again. He even let me know I can call in anytime for advice and questions. Phenomenal experience!

Great one stop shopping experience. With wide selections and great helpful staff…read more Clean place Organized and easy to shop

Just left this store. The girl stocking shoes was very rude. I was looking at shoes that were on a…read morerack and she came to me said "excuse me" ripped off the sticker that was on the shoes I had. I told her "oh sorry about that" she replied with a tone saying "it's fine". The vibe I got from her was extremely negative. It did seem like she was some type of manager, the way she was working trying to get something done and not giving customer service. I work in customer service as a store manager, that type of customer service will scare away customers, and is a huge No no for me. I would rather go to the store with less shoes. The only person that greeted and gave great customer service was the cashier.

Great customer service! I ran into an issue with a pickup order and E made sure to fix it for me,…read moretruly appreciate the help and dedication to customer care.

Came for a quick swap and the customer service was impeccable. Whoever worked the closing shift…read moretoday thank you for your assistance. I normally never shop here but the new Mickey merch had me coming in. I had to swap sizes and I was in and out quickly all because the customer service was on point. In a market where online shipping is preferred this customer service keeps us consumers shopping in person.

He was so nice, quick and the quality fix on our expensive Allen Edmond shoes was superb!read more

Wish I would've read the reviews before trying to step into this place. Tried to walk in on a…read moreThursday at 1:00pm. How did I dare walk in to a "store" that has the door wide open? Dude comes out right away and tells my I need an appointment to shop. What a joke. Business must be great just turning away potential customers.

Brandon was very helpful and kind. He brought me several sizes to try on, and I really love the…read moreshoes and the design. Great service and a nice place to visit!

Wonderful service!! Has everything a worker needs! Fast and quick. Me and my husband went in just…read morefor pants and ended up coming out with more, they also have sales on certain things.

My kids needed shoes very badly, I didn't feel like going to a large retail store just to buy…read moreshoes, I wanted to be in and out within a few minutes since it was a Monday evening. I searched for shoes on Yelp and came across this place that's so close to home. We gave it a try since it was so close, mine you it was close to 8 pm. We went in and it was 2 workers, the younger person came and helped us with so much effort! It's like her very mission was to find the right shoes for my kids with a huge concern of making sure they got comfortably for them which I truly appreciated. It was no bother at all to get different sizes and brands and that made me feel at ease. We bought 3 pairs of shoes with ease within 20 minutes, no stress or haggling and much needed help! To top it off, they have a spinning wheel to see if you win one of their prizes which I was not expecting at all, that was pretty cool! All in all, great experience, will come back for future show purchases!

It was my first time at this store. I called ahead of time and they confirmed a size and specifics…read moreI needed. They have a large amount of sizes for other shoes. Friendly staff. They speak English and Spanish. With every purchase you get the chance to potentially win a new pair of shoes of equal or lesser value, a soccer ball, and other goodies. Good prices overall. Sass