Excellent Customer Service. Love everything about this Store. Update on 7-19-2025 I went shopping here earlier this month. 2 employees helped me alot on 2 different visits. Ilana & Andy both were fantastic. I was looking for Slip-In shoes for my Disabled Brother. Found it and he is very happy. Thank you both for great service. read more

Had help by Maria, wonderful energy, very helpful, very kind. We found exactly what we were looking for. And signed us up for rewards for 10% off . Great deals. read more

This was my first time buying Skechers. I did some research online before I went. I must say the 3 staff members were all friendly but, they didn't seem to know Anything about shoes. They only seemed to know about sales. I guess since this is an outlet store, Skechers doesn't teach the staff about shoes? Not sure. I miss the old shoe stores where the sales people actually new some things about shoes. This store is basically a Do-It-Yourself store like Home Depot. So, if you already know exactly what shoes you want, this is a nice store. If you need help picking out a shoe, this might not be the place. read more

It's always the buy one get one half off deal , so when you go in prepare to buy 2 shoes cut you don't want to miss out on the deal! But they are pretty nice, if you need a size that's on a high shelf, they'll be glad to get it for you! read more

Was greeted with friendly smile & so helpful by Eddie. Help my sister with her on line order returns . So happy I was able to get the second pair 50% off BOGO deal specials . With a free bag # 1. Store nice clean & organized. Great lighting to see clearly how shoes looks. Excellent Experiences & Customer Service! Highly recommend these location. Will be back when my family & I need to get a pair of shoes with a BOGO deal 50% second pair for another member of the family . Thank you again Eddie for all your help & excellent customer service:) read more

SKECHERS Warehouse Outlet - Loved these shoe I gotten at Sketches & these is under there BOGO deal buy one get other 1 50% off - Shoe Stores Near Me - Azusa, California

I came into the store the last hour of the day on 4/17, A homeless person walked in the store and began to harass the employees. Vanessa and Naomi displayed exceptional customer service, and professional restraint, when dealing with the situation. Very commendable and deserve a raise. Despite this they were able to assist me selecting my shoes and my husband with the upmost steadiness and civility. Outstanding young ladies that showed value in their work. read more

Came to the store today and wasn't sure which shoe I wanted but Denise was super helpful and kind. She was very quick and knew what she was talking about. Made my shopping way easier than I expected. I would definitely come again. read more

You can't beat the selection and prices- something for the entire family! Easy parking and Costco style food outside

Wont honor birthday coupon sent to us. Why send coupons if you not going to honor them

This place has a lot of shoes but not if your feet are wide. For women there are EXACTLY 6 PAIRS. Mind you that is a repeat style. Only colors are black & white. I got furious because this is INSULTING! What? No one with wide feet can shop here? Obviously. Then, to add insult to injury, found perfect pair in clearance - even had ripped box top that denotes it as clearance(!), yet they told me it wasn't. WTF?? SHEISTERS!! read more

SKECHERS Warehouse Outlet - Meh! - Shoe Stores Near Me - Azusa, California

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No customer service at all. No help finding anything. After an hour of looking through everything to find womens size 11 (which they said they didnt carry) i took my 2 pairs of size 11s up to the register. A guy at the register said they couldnt honor the coupon i received by email when I signed up for a skechersplus membership. No explanation. Just walked away. So i paid my bill and walked away too. I'll go to the San Dimas store next time. I hear they are great! read more

No service at all. Sale sign posted all over the store on every rack. But come to check out nothing qualified for the bogo 50% off. Complete waste of time. read more

Went in for a return and the cashier helping me was extremely rude! First there was no greeting I said hello I have a return and handed him the receipt and box, he opened it and was angry and said you wore them! I said no I didn't.... he did the refund and no other words were said!! Poor customer service read more

Super helpful staff and wide range of sizes and styles. I had been shopping online and Scoping out the deals on walking shoes to no avail. I found 2 pairs at a great value. I will be back. read more

Two ladies that work here aren't very helpful. Looks like they don't wanna be bothered. We just left quickly.

Cashiers here are rude. When I was paying didn't smile, didn't acknowledge my presence couldn't care less about her customer, started sneezing, just kept scanning the shoes and I asked about the 50% off she just said in an irritated tone, they are not because they are slip ons. After placing the shoes in the bag turned around and didn't say thank you. Very poor customer service. Will not return to this store again! read more

Called the store before I dropped in. Just because I have a toddler and it's hard shopping. So I called in to see if they had a specific shoe in stock. Some girl answered and said "how can I help you" I asked her "Can you check if you have a specific shoe in stock?" Her answer "yes as long as you have the style number" so I told her "yes I have it" she said "please hold" I waited 20 min for her to never come back and the phone hung up. I GET IT, EVERYONE IS SHORT STAFF! But tell the customer that. This is a proper answer: "of course I can help you, but at the moment we are a bit short staff and I can call you back once I'm available, is that okay?" Or come back to the phone and say "I haven't forgot about you, do you mind holding a little longer? I do apologize for the hold." But leaving someone on hold for so long is very unacceptable! I've been to this store and sometimes the employees are just on their phones! I attached my screen to show I was on hold for 20 min! Then it hung up! read more

SKECHERS Warehouse Outlet - Shoe Stores Near Me - Azusa, California

Skechers was our go to shoe store for the last 16 years but they've doubled their prices this year and dropped the buy 1- get 1 50% deal. Given the mediocre quality, I can't justify coming back. They got a nice purchase out of me this year but that's the last one. Hope the huge price hikes were worth a lost ongoing customer. read more

The stars are for Kaylor, I hope I got his name right. He was very helpful even though he was about to be off his shift. The other employee, not so much. Appeared to be bothered when I asked a question. read more

Stopped at this store on August 23rd 2021. I normally shop on-line and take advantage of my reward points. I decided to go to the store so I could see the shoes up close and try them on to make sure they fit correct. When it came time to check out I was having a terrible time using phone to reveal my reward money to apply to my sale. My glasses kept fogging up because of my mask. Well lucky for me the store manager "Viri" helped me. Not only is she super nice , she was able to bring up my account on my phone to apply my discount. Thank you so much as you made this shopping experience great. read more

I came here with my husband just to look for some shoes, although I am not a big fan of Skechers. This store offers pretty low prices for Skechers over the ones you would find at regular stores. They always have their buy 1 get a 2nd pair half off sale. I like that they have a good selection and amount in their wide shoes section because sometimes some of their shoes can run a bit more narrow than other brand shoes that I own. They also have a little section for employee shoes as well. Service here isn't overly friendly but not horrible either. Sometimes it can be rather difficult to find an employee around the floors, so they are pretty understaffed. Overall, worth looking if you are in need of shoes and find Skechers to be acceptable. By the way, there is plenty of parking in the lot and easy to find. read more

Came in looking for kids shoes but it didn't seem like the employees wanted to make a sale. No one came up to me and ask if I needed help. I walk around trying to find something and couldn't find it. So I walk up to one of the employee I ask her for help and just pointed to the other side of the store and said "its over there if you don't see it we don't have it" and she walked away. Very rude and didn't want to help me so I walk out of there read more

Each time we have gone, they've been having a BOGO 50% off sale. There is a wide variety of styles, more so than many other Skechers stores. Sometimes it is a bit difficult to find the correct size, but there are so many styles, it has been pretty easy for us to find another style in the correct size. For those who need wide width shoes, they have a wide variety for you too. read more

Back to school shopping! Cue dramatic music. You can't beat the buy one get one half off deal they have here year round. The way my kids go through sneakers, I HAVE to get them more than one pair. And free fresh popcorn while you shop? Score! I have bought a few pairs for myself here and it's a hit or miss. Either they are perfectly comfy or they are medieval devices of torture. The kids shoes seem to be fine though. They never complain. read more

SKECHERS Warehouse Outlet - Cute backpacks - Shoe Stores Near Me - Azusa, California

This Place Is AWESOME!!! Found The Best Ultra Comfy And Stylishly Named Sporty Adventurer Sneakers For 70% OFF IT'S MARKETED PRICE!! I Needed Close Toed Black Work Shoes For My Latest Hostessing Job And My Boss Recommended This Store To Me, She Has A Very Practical And Professionally Reliable Pair Herself. I Called In First To See If The Clearance Buffet Was Worth The Long Excruciatingly Hot Drive From Walnut, The Sales Associates Weren't Kidding When They Said They Have A GRAND Delicious Range To Offer. Thank You Gladstone Team For Your Wonderful Service, My Scene Stealer Superstar Is Awesomely Practical For ALL Occasions And You Made My First Sketchers Experience Extra Satisfying And Unforgettable!! read more

I hv been to this location several times and Tony is always so helpful on finding styles for me and answering my questions ... coz i'm not familiar w the styles.. just helping my dad to get them...but when i ask others ..they tend to ignore me or give me inpatient attitude.. not all.. but whoever helped me... so I rilli appreciate his help! This plaza has plenty spaces for parking, so u dun need to worry about parking! read more

If you like Skechers, this is a great place to save money. They usually have a deal for 50% off the second pair, and the selection is decent. Please note this is not Nordstrom - it's an outlet in Azusa. Find a shoe you like and the available sizes are underneath. I don't expect much service here, although recently there was one girl who was all smiles and super friendly and helpful. Key points: 1) Good prices. I got a pair of shoes for about $40 and the second half off at $20. In comparison, many of the far-away outlet malls where I used to get shoes at $40 now sell shoes from $80-$140, which is way out of my price range. 2) Close by and no crowds. I don't like real outlet malls where it's a two hour drive and always a mad house. This feels like a typical shoe store, and it's on the way to Costco. 3) New styles. I liked Skechers for a time, and then I didn't like any of their designs. And now they look nice again - their current thing is light and comfy memory foam inserts in their shoes. read more

I buy Sketcher's shoes exclusively now. It is my brand. Great prices and good shoe quality. This store has a 50% 2nd pair sale often. Hollywood store only offers 30%!? This is a store with large selection. In recent years, Sketchers has developed an excellent line of quality running shoes. Top athlete's are racing and winning in them---not that I am a competitor but I am a long distance runner.. I am turning flips at the GoRide 4 models I got at a 2nd pair price of about $23. Guys, these shoes are good enough to run full marathons in. Most quality running shoes will be at least $115. The GoRide 5 is out so they are clearing the GoRide 4's which were marked down from $85 to $45 to $23 with my discount when I bought a pair of work shoes. Amazing good deal! Now about the service, since a number of bad comments are being made. I admit, you are left alone to look at the shoes and pick out what you want. However, a man named Jose called over to me after a few minutes to ask if I had any questions. 1st off I was in the ladies section and didn't notice it. Ha! He steered me to the right place and offered any help I needed. The cashiering section as you buy your shoes is very friendly and they don't feel phony about it. Every employee that I encountered at this store was nice. read more

This is a lower priced outlet that has discontinued styles. Nice selection for a little less than usual. read more

SKECHERS Warehouse Outlet - Shoe Stores Near Me - Azusa, California

I Went Here And Found Some Shoes That I Couldn't Find At Their Regular Retail Stores. They Have The Same Sale As The Store At Ontario Mills, Buy One And Get The Second Pair Half Off. They Have The Same Shoes As On Their Website But Cheaper. So If You See A Certain Shoe On The Skecher Website Call The Store Before You Buy It To Check If They Have It And Ask How Much It Is. I Scored 2 Pairs Of Shoes For A Cheaper Price Going Here Than Buying On The Website! read more

This place is very nice very big great variety lots of shoes big huge clearance section I'd like to take the time to acknowledge one employee Matt he helped me and he is funny he made me laugh and was very was kind to everyone all the employees are kind it's worth the trip the shoes are really comfortable and I liked my experience. I ended up buying two pairs of Awesome sandals almost all the shoes have memory foam it's incredible how comfortable Skechers shoes are my sandals have memory foam they're badass I'm coming back to the store definitely also just an FYI while I was in line I met two ladies one traveled from Pasadena the other traveled from north California just to come to this SKECHERS store I'm telling you it's worth the trip. read more

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I have always driven by this place, but never actually gone in until today. They had a wide selection for slightly low prices, at the time of my going in they were having a Buy 1, Get 1 50% off deal, so I got my son two pairs of shoes and my husband a pair of boots he can work in the yard in. I don't think there was anything special about this place, but it was worth going in. If you like the brand, I highly suggest making the trip if you're in the area. read more

Bought a couple pairs of shoes at the Spectrum store. After a month one pair the shoe separated from the sole. Brought it back to the store and the manager said was a defect. I didn't have my CC receipt and they couldn't look it up She said I would need to call Corp. SKECHERS is a large company. Try to get someone other than customer services. They don't answer the phone. Finally they said to send the shoes to them so they could check them out. It would take 2 weeks. This is instead of authorizing the store to make the determination and either replace or reject Wouldn't do it. I will never buy another pair of Skechers. Poor quality and poor customer service. They should learn from Costco and Nordstrom's how to handle customer complaints Bye Skechers. My family snd i will now go elsewhere for our shoes read more

They have an excellent selection of shoes in all styles and sizes. Check out the clearance section for a great selection at a great discount. Staff are excellent and incredibly helpful. Great store read more

Buy 1 pair, get the second 50% off.. got running shoes and work shoes. The employees are chill and helpful. The managers always go the extra mile. Satisfied customer. read more

SKECHERS Warehouse Outlet - Shoe Stores Near Me - Azusa, California

Great service! I was greeted when I entered the store and an associate came up to help me right away. The associate helped me get my size off the wall using the ladder. This store is way cheaper than the mall and when I went in, it was buy 1 get 1 50% off. This store is especially great for buying shoes for kids because they have a lot of selection, the shoes are comfortable for them, and they are inexpensive. Overall, I recommend this place. Definitely going back next time I need shoes. read more

I have been coming to this Skechers for years and usually I am greeted as I walk in the door and asked if I need help when I shop. Today I walked in and was in the store for 15 min and had 3 employees walk by me and never even acknowledge that I was there. They are all busy stocking shoes on shelves and interacting with each other but could have cared less that I was in there as I walked in and out of the rows. One associate walked by me in the row I was in two different times and never said a word. I felt disappointed and walked out. read more

This outlet store has been here forever and they always have buy one pair get another pair 50% off. Thanks to this outlet store, I had never pay a full price for a pair of Sketchers. They are reasonable priced and very comfortable especially the memory foam line. This store has a great selection and you can walk down the very wide aisles to shop. The sizes you want are most likely just under the sample size shoes. It can be a bit messy at times due to other customers, but I never had a problem finding a worker to help me look for shoes. On this recent visit, they were out of my size/color that I want but advise I can buy it now and exchange at their El Monte location on Valley. I was happy to find out there's another Sketchers outlet nearby. Parking is plentiful here, and I love how it's not a real outlet mall so you don't have to fight with the crazy crowds. They also have a kids' section so it's great for back to school shopping! read more

I am SO happy with the customer service at this store. I had a pair of slip safe work shoes which, to me, wore out way too fast. No questions asked, they exchanged with no problem. I came back the very same day and brought someone who needed the same type of shoes. When places give me great service I APPRECIATE it. Although my 1st trip was a free one, the 2nd trip my guest spent $90. So I'm happy, she's happy & the store is happy! read more

Good prices but some sizes (mine) were not on the shelves. Not busy but they opened a cash register to wait on me quickly. I love Sketcher shoes. Super comfy and outlet prices. read more