Love this location, friendly people and they have their very own "Diane" super hero employee. All around awesome she makes shopping here so much fun and has great suggestions. I can't remember all the names but I think there was also a Chris that would help us with locating orders also that made us feel like VIPs. Great location, excellent selection but sometimes a bit too popular as some items sell out way too fast! I highly recommend this location!! read more

BoxLunch - Women's Clothing Near Me - West Covina, California

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The staff at this location go above and beyond! TEDDY in particular has always welcomed and gone out of his way to make each interaction an excellent one. I appreciate that each time I go into the store he showcases what's new and items that I would be interested in. He is an exceptional example on how to treat a customer and keep them returning. I appreciate the attention to detail that he has and will continue to go to this location as long as he's there. read more

Love this store but the employees kept following us around as if we were going to steal from them. They followed us to the door and even watched us leave from the windows. I get they have to be careful but the way they went about it was pretty uncomfortable. ‍ read more

I love this Boxlunch! They always have what I'm looking for. Always greeted at the door! Staff is super friendly and genuinely act like they care about their customers. They're not overwhelming. Store is clean and organized. I love BoxLunch read more

i came today just looking around. i was helped by mia she was very nice and helped me find all the things i was interested in!! would def come again because of how nice she was! read more

I came with my girlfriend looking to get some baby clothes with my niece was greeted by a girl name Esmeralda I think she polite and asked if we needed any help which was nice as we're waiting too check out which one person was head of us I think she was a worker too she was talking to Esmeralda for more then 5 mins even a guy who was working named Chris was talking for so long not even doing anything just chatting then Chris goes on his phone texting when he could've helped us out but instead continued to text instead of working after about 7 mins of waiting it was our turn to check out with the girl the girl keeps getting interrupted by Chris who keeps trying to joke around WHILE STILL TEXTING ON THE PHONE get this man fired he basically not doing anything ! read more

Huge collection of pop! Figurines and tons of pop culture clothing, pins, backpacks and trinkets. John is a great friendly staff member that was quick to greet us and help out. read more

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Can't get enough of Star Wars and all the other pop culture knick knacks? Well you've come to the right shop for all you favorite character memorabilia.Are you into Harry Potter,Pokémon,Marvel,Disney just to name a few heavy hitters.Yep,they carry a lot of unique pieces,shirts and other collectibles for any super fan out there that needs more intricate little pieces to add to their ever growing collection.Not only do they carry all those nifty items they got you covered on the luggage so you sport your favorite characters when you're on the go from city to city looking tight and pretty.The merchandise changes periodically so if you sleep on it you'll be asked out for once theses babies are gone they are like adios and see ya!The staff is highly knowledgeable to its products and you can tell because their eyes light up when you're asking for help on a certain items. And that's my take on the pop culture shop,Peace read more

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My daughter is completely obsessed with the movie Turning Red. She saw on Rosalie Chiang's IG that she received a gift box from BoxLunch including a sold out 4 Town sweater. She has been stalking the website waiting for a restock and even messaged BoxLunch directly but there were no updates if it was going to be restocked. I started messaging BoxLunch on IG looking for the sweater and this specific location reached out right away to let me know they had a Medium size available and would hold it for me. They even sent me a video so I can visually see the sizing because I was worried it wouldn't fit my daughter. I was super excited that I was able to find it. I drove there immediately to pick up the sweater. Everyone was super friendly and the store was very nice and tidy. I felt like the best Mom in the world to bring home something my daughter has been wanting so bad. It was a perfect fit! It definitely made her day. Thank you so much Alex and Julie for your help. I really appreciate you taking the time to respond to my DMs and provide a video and hold the sweater for me to pick up. read more

BoxLunch - Women's Clothing Near Me - West Covina, California

Shopping w an infant and a toddler can be a daunting task. The staff at boxlunch West Covina made it so easy for us today. I'd like to recognize Andi for practically being our personal shopper and helped me and my family navigate the store. She really took great care of us. Laura found my infants missing sock for us after it fell off my infants foot. And juli was so nice and explained how the box lunch money worked while she checked us out. Thank you box lunch team especially Andi, for making our shopping experience a great one! read more

My first time in the store with my granddaughter who is autistic and her behavior therapist. My granddaughter was spending her allowance and was learning to use her money . I hope this is his Justice was so great with her patient and friendly I do appreciate that. He even helped me look for a coin purse. Very nice young man an asset to your company. Thank you read more

Raul J was a wonderful assistant and did a great job of assisting me with the prices and questions definitely a come again

Came here to look for a gift and right away was greeting in the front and was asked if I needed help and also helped me with what I should get and described the person to know what size would be suitable. Super nice people here clean and hand sanitizer as soon as you come in! They even tell you the special just in case I wanted to get anything else. Julie was awesome not knowing it was my first time here and informed me with stuff I didn't know and signed same up for rewards for the future read more

I was recently in the store and noticed there was no one at the entrance like there normally is to let me know the deals for the day or even to say hi. I did notice 2 girls in the front corner whispering, they seemed to work there, but were oblivious that I walked in. I believe one of them was Ally (or something like that), I heard another employee call her name. There were two other girls in the store, they were very helpful and seemed to know the store real well along with the deals going on (I would give them a 5 star, but they are not the reason I am sending this).. read more

Online order... My order was cancelled without notifying me until the item was sold out. It was a website error and not something we had control over. Customer service was not helpful. read more

Love the items they sale but horrible return/exchange service. They wouldn't let me exchange the exact same items (that I had bought with my cashs rewards) for a different size. The exact same item just a different size!!! They wanted me to pay the difference of $22. And I'm not even going to mention my other return problem I had. Just horrible. read more

Amazing service from Daniella ! She was great , helped us with receiving our shipment , assisted us with getting merchandise from the walls and spending enough to get some lunch money ,she was so polite and sweet. This girl deserves a raise ! My fiancé and I will come back here just for her read more