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    Vans

    4.0 (35 reviews)
    Closed 11:00 am - 9:00 pm
    Updated 2 months ago

    Vans Photos

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    Hello Kitty!
    Jennifer W.

    Hello Kitty!! Came in because there was a sign for Hello Kitty! Who can resist the cutesy HK gear? Sadly it was just their canvas skater shoes & the sales associate's sticker that had her face. I was hoping to see some tote bags or beachwear; they seem to have the latter, but the selection wasn't that great. Vans shoes are nice and casual, a nice fit for most, but over the years their prices have raised significantly. Their womens clothing is beach and casual lounge wear. We are talking lanky sundresses, long flowy shirts, and denim shirts kind of clothing. Guys have more selection for clothing and accessories here. The sales associates are pretty friendly, the store is spacious and not overly crowded by too much merchandise. They are located on the lower level of the West Covina Mall. Bottom line - I would come back

    Tori T.

    So, so, so... where to begin. I wasn't expecting to find anything in here, My friend and I were just browsing for a shirt for my significant other. You probably think you know where this is going... most yelp people are inspired by negative encounters BUT keep reading. It was 8:50 PM. The most annoying thing I could do to a retail employee. Upon browsing I found a shirt that caught my eye but the color wasn't what I was looking for. We were approached by Jasmine(SUCHHHHH A GREAT HELP) I apologized for being "that customer". You know the lagger who keeps the store doors open. And she was so sweet. She helped me look at all different styles until I FINAAALLLY found something I liked. She was not ONLY super helpful and sweet, but she was also hilarious which made me feel less bad about being a last minute customer. She mentioned she was a manager(go figure, with that great customer service). My friend and I made our way to the register and were then checked out by two other sweet employees. My overall experience was so great. I would definitely come back if the rest of the staff is this enjoyable!

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    5 months ago

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    1 year ago

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    8 months ago

    Business owner information

    Photo of Vans

    Vans

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    10 months ago

    today I stopped by and was helped with great customer service! Shout out to Matt, Miranda& lex will definitely be back after today's visit.

    Business owner information

    Photo of Vans

    Vans

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    3 years ago

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    15 years ago

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    8 years ago

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    6 years ago

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    5 years ago

    Rude employees.. ask a question and they're so bothered and rolls their eyes. If you don't like customer service don't work in retail.

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    10 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    11 years ago

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    Photo of Lalee M.
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    14 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    9 years ago

    One of my favorite place to come here the people treat u nice and i like the atmosphere there fast with ur order

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    12 years ago

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    7 years ago

    Employees were nice and helpful. I got my Vans checkered shoes and they helped with my size. They were also very friendly with other

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    10 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    Ask the Community - Vans

    Review Highlights - Vans

    Love this location all the sales reps are on it and approach u with care and helpful .

    Mentioned in 2 reviews

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    Shoeteria - inside store

    Shoeteria

    4.6(63 reviews)
    2.5 mi
    $$

    So many boots in here, where do I begin? (Oh-oh-oh) I seen…read morethis one, I'm 'bout to go in (oh-oh-oh) Then she said, "I'm here with my friends" (oh-oh-oh).... This ain't no club, no boots with the fur. Just some steel toeing two stepping boots. 5/5 Selection So many boot options. Different brands, colors, you name it. They don't have your size, they can check another location and mail to your house or another store. 5/5 Service Had to try on 4 different pairs of boots to replace my old worn out work boots. Took one that felt way better, poor feet. 3/5 Parking Limited spots but I was able to find one up front. No matter how many boots there are, you just need to begin by heading to Shoeteria. Psalm 31:17, God bless

    They have a stupid return policy where you need to have the actual hardcopy receipt to return or…read moreexchange anything even if it's a manufacture issues. Even though they have your purchase information connected to your number and they know that you did purchase it through your phone number they can pull up about your last purchase, but they still won't return or exchange anything so I honestly would suggest not buying anything here at the store I mean any store anywhere take anything back or give restore credit which I didn't mind but they will not do anything without the original receipt because they don't know where you purchased it or where it came from obviously it's in their system. I can show them proof of my purchase via bank information, but they won't take it.

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    Vans - shoes - Updated May 2026

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