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    Cristal Clear Pool Supply

    5.0 (1 review)
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    5 years ago

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    Dons Pool Service

    Dons Pool Service

    (32 reviews)

    I had called Dons Pool Service and asked for his help with my pool even though he was not taking…read morenew customers. He came the same day as I had alge starting to grow. My last pool man was not doing his job! Don came out and assessed the problem and told me how to take care of this alge so it won't come back. He even put in chemicals and left me some test strips. I was very surprised when he wouldn't take any payment for stopping by to help me. what a great person!! I wish he had openings but can see why he doesn't. Thank you so much Don!!

    Don is phenomenal !!! He has been doing our pool for years…read moreand I'm almost ashamed of how long it has taken to write a review for him!!! He is the most dependable pool man we have had in the nearly 40 years of having pool service and our pool has never looked better! Our water is crystal clear and yet never has too many chemicals that are overpowering... I have asthma and COPD and I always feel very comfortable swimming in our pool which is not the case in all pools! The monthly service price is very reasonable and well worth it! He does the repairs on pool equipment personally and we have never had any issues. He is quick to address any possible problems and is great about explaining whatever process is needed. Additionally he has always given great recommendations for any outside work needed!! If you are looking for a dependable, reasonably price excellent pool service then we HIGHLY RECOMMEND DON'S POOL SERVICE!!! You won't be disappointed!!!

    Custom Spas Direct - 14' swim spa

    Custom Spas Direct

    (49 reviews)

    $

    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Leslie's Pool Supplies - Free Pool Water Test Station

    Leslie's Pool Supplies

    (50 reviews)

    $$

    Something really impressed me about the team at Leslie's Pool Supplies in Downey…read more I accidentally bought 50 lbs of pool chlorine when I actually meant to buy pool conditioner. I called the next day, explained the situation, and asked if it was possible to return it. The employee told me he needed to check with the manager and would call me back. Honestly, I thought they would probably say no and that I would just be stuck with 50 pounds of chlorine that I didn't really need since my pool is a saltwater pool. About 10 minutes later, they called me back and told me that while they couldn't take the product back, they were happy to give me store credit for the full amount for future use--and I could still keep the product. That level of customer service really impressed me. It shows they truly care about their customers and want to build long-term relationships. Great job, Leslie's team in Downey. You've earned a customer for life!

    I called the company for a bid of pool filter and pump. The technician Alexander from Leslie's in…read morePico Rivera came was very polite and gave us a bid of approximately 3k. He said he would call us in a couple of weeks. It's now one month later we haven't heard a word. I called customer service and still no return call 3 days later. I emailed customer service not even a response that they have received it and are investigating. Well, after reading their reviews why are they still in business I'll never know.

    Cristal Clear Pool Supply - hottubandpool - Updated May 2026

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