Helped me out and was able to replace the broken screen on my phone the day I called in. Thank you!read more

Super quick turnaround, a couple hours. Better price cracked screen repair than others I called…read more Very friendly helpful staff. Would definitely come back.

Alex was really helpful right off the get he offered good customer service and kept fast but…read morefriendly at the same time and answered all my questions with certainty and knowledgeable would highly recommend this store the manger was cool af to

Elijah was extremely helpful, knowledgeable & polite Elijah…read moreprovided excellent customer service. The store was clean.

I made an appointment and was greeted at the door…read more I worked with Savannah (sp?). She was thoughtful and helpful - I really feel like she took the time to ensure i made the best choice for myself with regard to my purchase. For future issues I might make a point of driving all the way back to the store even though I don't live terribly close because she was not helpful Thank you Savannah I appreciate it!

I would suggest if you need help call Verizon…read more They are actually more helpful. I walked in and was referred to Jennifer who said she didn't know anything about my product and then she called Verizon headquarters. The lady on the line wanted to do all kinds of troubleshooting. However, since I brought it in there was no way to do that. I left and went back home and after about an hour or so on the phone it finally worked again. I think if you want to buy something they are more motivated.

They repair phones, iPads and more. They do great work and are always friendly and helpful!read more

there a scam i went to change my ipad battery and it does not work it keeps shutting downread more

I have been with Verizon on Commercial Street SE since June,2024. My experience has been dismal…read more From the moment I tried to sign up for service I have been treated like a nuisance. I am never treated like a valued customer but rather a joke that they gossip about where I can hear them. This is an extremely immature and unprofessional group of young men. I went in to pay back balance due of 122.00 and overpaid at 200. I was told service would be restored by an hour. Two days later and still no service. I went into to get it right and after being dismissed and mocked was told that I had to pay an additional 71.00 to even have repaired though I was not at fault. I have had absolutely no security with Verizon. My phone has been hacked repeatedly since I started with Verizon. They are not helpful, but rather seem to find it amusing. I had the manager look at my phone and turn on prompts that allow nearby devices to share although I had it turned off. This office is crooked, unprofessional, and inept. I have no phone service even though I just paid 200 dollars 2 days ago and they just smiled at me.

Absolutely the worst customer service I have ever recieved at a Verizon store. On multiple…read moreoccassions the employee helping me provided inaccurate information and exhibited no interest in helping solve the problems. I will avoid this location at all costs moving forward.

Kam was very friendly and is trying to help me get my iPhone 17 fixed even offered to personally…read moretake it home to look over it! And helped get my old phone back up and running so I can go to work and get texts! thanks Kam your the best!

I have went in 3 times to get assistance. One employee on duty. One time I visited the employee…read moresaid " Welcome in wait time is one hour"

Such a good place. The man who help my cousin was such a nice guy, he fixed the phone screen very…read morefast and it works amazingly. The prices are good, definitely stop by if you need phone work.

They do a great job cleaning up my phone when it's gotten jumbled and cluttered. Can resolve all…read morekinds of issues. And their fees are incredibly reasonable!! They are also patient in explaining and demonstrating how to do things myself !!