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Best Buy

2.2 (160 reviews)
Closed 10:00 am - 8:00 pm
Updated 1 month ago

Services - Best Buy

Appliance repair

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Police report filed for stolen package
Jacinda Rae H.

I ordered a PS5 and some accessories last weekend. All but one item were able to be picked up at the store "within an hour" but the order was not actually available until the next day because they decided to sit on the order overnight and not fulfil it. The item shipped to me was stolen off my porch within minutes of its arrival. I called them about it and they offered right away to have me to pick up a replacement at the store no cost to me. Not ideal but Ill take it. Today I get an email saying they are renegging it because "their investigation is complete" I may be disputing the entire charge on my creditcard and NEVER shopping there again.

Proof of good roads. And the sun is coming out.
Darrin T.

Sales guy Chandler-was great. Purchased 3 large appliances. Soonest delivery was 2 weeks out which is today. From starting with a 12 hour window it was narrowed down to a 4 hour window. During the 2 weeks, I received several emails for me to get my prepping done by removing the old appliances and checking pathways. Done, appliances are out and were donated to another family. Now they say roads are bad and it will be another week before delivery. Roads are clear and attached is the odot cams. The crappy delivery company that BB uses directly reflects on them.

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9 months ago

Friendly staff although not enough people roaming to help. We only had to wait a few minutes.

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Salem Appliance Repair

Salem Appliance Repair

(36 reviews)

I needed a freezer for my garage so I went to FB marketplace and found one. The seller said he'd…read moredeliver it. As it turned out, it was Jaime from Salem Appliance Service and Repair. As a used freezer, he gave me a 30 day guarantee. Well, after about 2 months, the freezer still worked but wasn't freezing things hard, like ice cream, and was collecting a lot of frost, more than normal. So I called Jaime and explained what was going on and needed a different freezer. He didn't have another one so he told me to look online and find one and he'd go pick it up for me at no charge, but I had to pay for the freezer. No problem, I knew the one I got from Jaime was over the guarantee time. After I received the new one, which the seller delivered so Jaime didn't have to go get it, I called Jaime to come and get the old one so I didn't have to pay someone to haul it away. Jaime came to get it and, can you believe it, he offered my money back. I only took 1/2 but damn, that's customer service. Thank you Jaime, you run your business like you're selling to friends or family. I really appreciate how you operate.

We purchased a home that included a high-end refrigerator. Very technologically advanced. Shortly…read moreafter we moved in, it stopped working. We called Salem Appliance Repair and a technician came out, looked it over, unplugged it, waited a bit, and plugged it back in. Said to call them back if that did not solve the problem. That was ALL he did. Unplug it and plug it back in. They could have told me to try that over the phone. Charged me $75 for five minutes. Absolutely ridiculous.

Best Buy - homeappliancerepair - Updated May 2026

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