My IPhone died today! It would not charge. After work I made my way over to the Tucson Mall to…read moreAll Mobile Matters crossing my fingers. Ariel was superb. He explained all the requirements for checking it which were reasonable. $15 tops if the problem could not be solved. He expertly performed the diagnostics and updated me throughout the process. Very professional. Turned out it needed a new battery. $53! That was a huge relief. In about 30 minutes I was reconnected and will sleep well tonight. Thank you Ariel! Good work.

A good friend of mine always de business here to get screen protectors for his phone. Since I had…read morean OtterBox case I never thought about getting a cover on my phone. But when the iPhone came out with the finge rprint ID I couldn't use the OtterBox anymore and had to get a screen cover; this is the first place that I thought of. Man, what a great investment. The store has moved since I first year do business with them. Presently it's across from Hot Topic in the Tucson mall. Several times when my phone dropped, that screen protector has saved my screen from chips, scratches, and cracks. Once you buy the screen cover, if there's any problems, they replace it for five dollars. Over the last few years, I've replaced the cover six times, which is totally worth it initial investment, compared to replacing the screen on my iPhone pro max. The staff are super cool. I've never had to wait very long to get the new screen protector replaced. So do yourself a favor, and get your screen cover before your keys scratch it. They also replace batteries and screens on iPads, in addition to full service phone repairs. I got my iPad screen replaced and that took an hour. They sale cords and cases too. I'm happy with my dealings here at MobileBytes

Amazing service and I was out in less than 20 minutes. Definitely would recommend for affordable…read moretech repairs

I had a very disappointing experience. I brought in my Xbox One controller to have the RB button…read morereplaced and was quoted $250 for the repair!!! They claimed the part and shipping were expensive, which is a complete lie. I could have bought 4 controllers for that price! I ended up ordering the part myself for about $10 on Amazon, received it the next day, and fixed it in 20 minutes. There is no justification for charging that kind of price for such a simple repair. This felt like a complete scam and they have no shame in lieing or taking peoples money. I would not recommend this place to anyone looking for honest or reasonable repair services.

I took my Iphone 11 to GW for a new battery. The battery was replaced but some issues surfaced with…read moremy phone that were not previously there. I returned to the store and the technician (I did not get his name) worked diligently to fix the issues and was successful. He ended up replacing the camera part (pictures were blurry after the battery replacement) without charge. Simutek wanted to charge me $150 to replace the battery and instead I paid $75 at GW. I was surprised when they said that they use Apple parts, but my phone detected non-Apple parts. It is working fine and it is an old phone - so I imagine I'll be replacing it once it completely konks out.

In response to the owner's reply to my review:…read more I will not be removing my review. There is a reason you are not BBB accredited... Gamer's Warehouse is the most unethical, dishonest, and abusive company I have ever been unfortunate enough to do business with...if that's what you call this. You charged me for a service you did not perform, removed my phone's battery without my knowledge or permission (theft by conversion) and you returned my phone in a completely inoperable condition. You didn't even have the decency to tell me you removed the battery--I only discovered that after taking the phone elsewhere and attempting to charge it. I couldn't even take it anywhere else at that point to have the service done (although IFIXIT at the Tucson Mall stated that could easily transfer the data using SmartSwitch if my phone's battery had not been removed) because you removed the battery. Your response attempts to shift blame instead of taking responsibility for your actions. The facts remain unchanged: I paid for a service that was not performed, my phone was returned completely inoperable, and I was never informed that you had removed internal components from my device. Consumers deserve honesty, transparency, and competent service. Based on my experience, I cannot recommend Gamer's Warehouse. To the owner: Please note that I will not be engaging with you in further discourse...on this platform. BUYERS BEWARE.

Extremely helpful and professional. Every time I have come here I have gotten help immediately…read more They never brush you but always help if you have any problems with your phone.

This T-Mobile location experience was excellent! I'm a new customer and came for guidance about my…read morenew router and to add a phone account. ELIAS ARIAS went beyond the call of duty. Patient, knowledgeable, careful to explain the various options clearly, always respectful and even tempered. Give this young man a raise!! He's one of your best!

If you are looking to buy or upgrade your phone with AT&T - GO HERE! Check in with MONICA. She…read morewas awesome and provided me with the best service out of THREE AT&T locations in in one week in the Tucson area. Here's why. I've been a customer with AT&T for over 10 years. I had a iPhone 4 3G for three years. It's been a good phone with no problems. But it was slowing down and I was getting a lot of dropped calls and the charger jack built into the phone was wearing out. It was time to replace my phone. DAY ONE: I purchased my new iPhone 5s at the PARK PLACE location. Note - AT&T has "Company Stores" and "Authorized Retailers." It's better to go to the Company Stores - more products and accessories in stock I found out after the fact. The service at the PARK PLACE location was good in terms of getting a new iPhone, purchased it and was able to trade in my iPhone 4 for a $54 credit - take care of your phones as this helped a lot when purchasing a new one. However, they gipped me on the 35% discount I was supposed to get on the accessories with my corporate discount. I didn't notice it until I walked into the ORACLE location. DAY TWO: Next day went back on line and found two locations that had the charger items I wanted so I headed over to the BROADWAY AT&T to make the purchase. No such luck. The Rep tried to convince me that I needed to open a BUSINESS ACCOUNT in order to get the discount. I knew this was BS. I'm not a business I'm one person with a premier corporate account. Their review is separate on Yelp. DAY THREE: I called ORACLE AT&T and spoke with Monica and told her my dilemma getting my discount on accessories. She checked my account and assured me she could help me. I walked in and she greeted me with a smile and a handshake and was able to provide me the two exact items that I wanted, gave me the 35% discount - NO PROBLEM! And on top of that she also gave me a 35% discount on the cord and case that I purchased at the PARK PLACE location. What awesome service! Highly recommend the AT&T ORACLE LOCATION!

These guys have absolutely no clue What they're doing. We opened a claim, and I was told I needed…read moreto take my phone all the way from Vail over to tucson Mall to drop off at a fix it shop. I get there, Place has no idea what i'm talking about.Well, turns out I needed to do more on the claim before I brought the phone in to drop it off.(was NOT made aware of this, was just told I had 14 days to drop off the phone for repair) Turns out also that that doesn't even matter, because the shop does not work on motorola phones. So when I was told no deductible, it will be repaired for free.There is no repair.Now.It's $300 deductible to get a different phone. These guys at rita ranch don't even know that the repair shop won't work on motorola phones?? SERIOUSLY....Pretty piss poor communication and customer service. I would NOT recommend them or AT&T FOR THAT MATTER...... THAT PISSED OFF JV (Rita Ranch store)

Great friendly customer service. Very helpful to seniors…read more I needed a new modem for some reason and they gave me a new one to replace the original one. I managed to install it myself.

Trying to return internet and tv equipment that had been rented by my mother's late husband who had…read morerecently died. Arrogant employee refused to accept them because I was not the deceased person who rented them. I returned the equipment to the rest home as they said they had originally called xfinity to pick them up. Xfinity seems to think refusing return of their equipment is a smart move. They watched the equipment leave while all sources of payment have been cancelled and renter is deceased. Make it make sense ...... Resthome staff all said they had terrible treatment by xfinity.

The associate that was at the store was not friendly. No greeting and stared at my daughter and I…read moreas if we had disturbed her time with a male customer. I had to initiate the communication by asking to fix the phone screen. Then she replied " I don't fix that here." Then I had to ask her where. Later the door was closed 45 mins before closing time.

very nice place, a very nice and beautiful lady, middle aged, early 40s or something was extremely…read morenice and helpful. Love her

Leslie Latimer at the Verizon store on Oracle was extremely helpful and professional. She took the…read moretime to clearly explain my bill, showed me exactly where my charges were coming from, and walked me through every option available to lower my monthly cost. She genuinely listened to my concerns and made me feel comfortable as a customer -- something I haven't always experienced in past interactions. She helped identify services I was paying for unnecessarily, explained how my insurance could actually work in my favor with my current situation, and made sure I understood every step before making changes. Leslie was knowledgeable, patient, and truly cared about helping me, not just rushing through the interaction. Because of her, I feel much more confident about my account and my plan going forward. I would absolutely recommend working with her.