Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys

Great friendly, courteous, thorough diagnostics and solution via telephone…read more David delivered at a more than reasonable price.

My IT-tuner required an AV expert (bench fee) or shipping charge (authorized service center) or…read moreDesert Sky Technology. I heard David's service was free. Billing only started after diagnostic fixing was called for. DS clarified on review its position on 1MAR2016 as "free." So now I'm a fan again.

I took my Iphone 11 to GW for a new battery. The battery was replaced but some issues surfaced with…read moremy phone that were not previously there. I returned to the store and the technician (I did not get his name) worked diligently to fix the issues and was successful. He ended up replacing the camera part (pictures were blurry after the battery replacement) without charge. Simutek wanted to charge me $150 to replace the battery and instead I paid $75 at GW. I was surprised when they said that they use Apple parts, but my phone detected non-Apple parts. It is working fine and it is an old phone - so I imagine I'll be replacing it once it completely konks out.

Came here to get the charging port fixed on my PSP. I got two different quotes, one being $90 and…read morethe other being $130, obviously they charged me the more expensive price. I was okay with it since I have been wanting to use my PSP for awhile but when I returned home they took my battery for it. I called and they said that it never had a battery when I dropped it off...like seriously They then wanted to charge me $60 for a new battery. It's insane.

I was locked out of my computer and spent hours talking to Microsoft and HP trying to reset my…read morepassword. A real nightmare. I called PCSOS, took my computer in and they tried everything in their arsenal and finally were able to fix the problem. They were prepared to wipe my hard drive, save it to an external hard drive and re install windows 10. Fortunately they didn't have to. While they were doing this they also cleaned the computer - inside and out - and installed a new security program. They were thoughtful and considerate. Never once did I feel condescended to. AND they charged only their basic fee even though they spent hours on this. They have contracts with several big companies in and around Tucson, but they took my issues as seriously as I did myself.

From the owner: FREE estimates. Local Tucson 1st business with over 100 years combined experience. Factory trained…read moreand authorized technicians for all major brands of printers. Immediate guaranteed supplies available locally. If paper comes out of it, chances are we can fix it, quickly and reasonably

It's been a long time since I have been in a business store…read more We needed blank tags with a string for attaching. We found tags with black wire. This will be fine. We have a Euro trip and a service will be handling the bags for four women between stays. So, on the tags will go the full destination. I already have a yellow luggage strap for each traveler. Kind of a team color idea. Just thinking of ways for things to go wrong.

We came here to buy a few disks. We walked around the store and couldn't find them. We asked the…read morecashier where they were; she said she is new and doesn't know. That was it!! The service is awful! We are leaving and going next door to Walmart. I will never return! P. S. I'm not a Walmart shopper however I was delighted with the service! We asked where the disks were and the sales clerk took us to them! Nice! The best part is the disks were cheaper.

A good friend of mine always de business here to get screen protectors for his phone. Since I had…read morean OtterBox case I never thought about getting a cover on my phone. But when the iPhone came out with the finge rprint ID I couldn't use the OtterBox anymore and had to get a screen cover; this is the first place that I thought of. Man, what a great investment. The store has moved since I first year do business with them. Presently it's across from Hot Topic in the Tucson mall. Several times when my phone dropped, that screen protector has saved my screen from chips, scratches, and cracks. Once you buy the screen cover, if there's any problems, they replace it for five dollars. Over the last few years, I've replaced the cover six times, which is totally worth it initial investment, compared to replacing the screen on my iPhone pro max. The staff are super cool. I've never had to wait very long to get the new screen protector replaced. So do yourself a favor, and get your screen cover before your keys scratch it. They also replace batteries and screens on iPads, in addition to full service phone repairs. I got my iPad screen replaced and that took an hour. They sale cords and cases too. I'm happy with my dealings here at MobileBytes

Went in with a phone that randomly stopped working. No water damage! The gentleman at the desk this…read moremorning was of great help and very knowledgeable and talked me through what he was thinking. Great customer service. Hopefully I don't need to comeback for a phone fix. But if I do I'm coming here.

Dustin is a very competent computer repair technician. Both…read morenow are working better than ever!

I have received computer repair services at Ready Set Repair multiple times over the last few…read moreyears. The service and experience was always great! Unfortunately, purchasing a refurbished lab top from them was a different experience. After taking my previous laptop in for service and learning it was fried, I decided to purchase a refurbished laptop from them. I figured it was safe since my previous service experiences had been positive and I had never felt like I was being ripped off. After a sleazy sales pitch, I purchased a refurbished Dell laptop for around $600. I have had refurbished computers in the past and have never had an issue with them. This Dell, however, is the worst machine I have ever had. It is, by far, the slowest computer I have ever used and it does not maintain a charge. I have to have it plugged in at all times while I am using it. Might as well be a desktop from the mid 90s. It is an extremely frustrating machine to use. Soon after losing $600 on this pile of junk, I notified Ready Set Repair of its issues via their online portal. I never received a response. I will not be going back to Ready Set Repair for services, sales, or anything else. I do not recommend them and advise anyone seeking their products or services to be wary of untrustworthy sleazy schmoozers. Gross.

Hola and Hello Everybody! Aron, of Santa Cruz Computer Support came up the Hill,…read moreSummit Rd., and as result(s0 would show, my laptop is in tip-top running order, no glitches, bells or whistles of any kind; not to mention the cost was and still is the best on the market! Aron is absolutely "Trustworthy" beyond the Benchmark of computer engineer aficionados! Thank You, Thank You, Thank You Aron and "Santa Cruz Computer Support!"

I had trouble booting up and called Santa Cruz Computer Support. The guy was very helpful and I am…read morevery appreciative and wish him success.