Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys

I have used Saguaro Data Systems a couple of times now and finally decided to leave a review. I…read morewas searching for a reliable and reasonable service to use to help me with my PC issues, which occasionally pop up. Well an issue popped up and I called Tom. He was able to remote into my system solve an issue I was having with my printer. I switched to panoramic Wi-Fi and the issues began. I loved his calm demeanor and how he related to me at my level without using computer jargon which can have a tendency to confuse. I would recommend this company to anybody needing help with computer issues.

From the owner: Projects that my company is asked to complete most often include repairing a computer that does not…read morestart, has become slow, or operates inconsistently. Because I normally upgrade the computer hardware and include a fresh installation of all software, my customers often feel as though they have received a brand new computer after my work is complete. My service highly personalizes each customer's computer in order to meet their specific preferences and integrate all of the devices they may have. I normally complete the work at their location, which creates convenience, and allows the work to be highly customized. I am patient and take the time to personalize every project to meet the customer's unique preferences.

They showed up both times exactly on time, professionally dressed in their uniform, and with face…read moremasks in place. The work was impeccable. They installed a wireless point-to-point system to my observatory and completely overhauled my home network (wired and wireless). This improved the performance of the entire system by five times. Boyd and his folks were completely professional. And very nice. They even backed my wife's car out of the garage for her when the driveway was a little crowded. I could not recommend them more!

My recent experience with STAT Computer was nothing short of excellent! I had been struggling for…read moreweeks trying to figure out a Google password issue when I found this company. I left a message which was promptly returned and spoke with a very kind woman who scheduled me the next day. Daniel was extremely knowledgeable and kind and fixed my problem on 2 phones and my HP computer! I highly recommend him and the company.

Scott of Saddlebrook has made two house calls to me so far. First time to address an overworked and…read moreneglected PC. Next visit found him "saddled" with my long list of annoying issues with various devices. He systematically worked them out like a punch list and even took some to work on from home. Scott has proven to be the "byte" size solution to all my tech issues.

Scott was excellent. He resolved our issue within 20 minutes, which saved us money and effort in…read morereplacing a printer. You won't find a better value in this type of service. Would use him again for sure.

Aaron is awesome. I had an old laptop with a balky hard drive containing a bunch of malware. Now I…read morehave no malware, a new operating system, and an SSD, all for an extremely reasonable price. Aaron also followed up with me to see if I needed any additional help. Couldn't be happier.

Great and reliable information and trustable service! I was looking to get some information on how…read moreI could go about a custom installation on my device. I was given the information I needed and while I couldn't quite find the exact service I was looking for here, this man was still kind enough and honest with me to direct me to where I needed to be. That has GREAT SERVICE, INTEGRITY and RELIABILITY written all over it! Thank you!

These guys are great! My mobile wi-fi adapter for my laptop from Verizon broke after owning it for…read moreonly 3 months. When Verizon refused to fix/replace something that was clearly a manufacturer defect (instead insisting I buy a new one for $200), I brought it to Hi-Tech computers to see if they could fix it. They determined they couldn't, but the guys there firmly felt I would be getting ripped off if the manufacturer or Verizon wouldn't replace it, due to the defect. The technician took it upon himself to call Verizon on my behalf, and then after being shuffled off to the manufacturer, in NYC, he stayed on the phone and helped convince the manufacturer to repair the part at no charge to me. The technician then helped me package up my adapter and arrange a UPS shipment to NYC to get things fixed ASAP. Since I was only visiting Tucson, I wouldn't be in town when the part was returned, so Hi-Tech offered to call me when the part returned and ship it to me at my home in Seattle. Even though the part is not yet back (not for any reason due to Hi-Tech), and this whole process is a bit tedious, I am grateful for the guys at Hi-Tech for taking so much time to help me out. They're not even making any money on this! Just helping someone out. If that isn't a sign of a business worthy of our patronage, I don't know what is. I thought I would give them a shout out and highly recommend them to anyone in Tucson who is looking for great customer service.

From the owner: PC Repairs and Virus Removal. Data Recovery specialist. Brother certified Repair…read more Design and construction of hi-end gaming systems. Parts and accessories

I've brought my computer issues to this store for a few years now, and they've always done right by…read moreme. Whether I was building a whole new computer or just needed them to diagnose a problem I was dealing with, their staff has been very helpful. They've even helped with minor issues without charging extra for the work.

I don't always need zappy equipment, but when I do I go to SWS Electronics & Computers! If someone…read moreasks me about zappy equipment, I always refer them to SWS Electronics & Computers because the friendly, informative staff can't be beat. Over the years I've purchased TV antennas, headphones, and other zappy equipment. Everything has always worked really well, and they helped me figure out what I did wrong if it's not working. When I leave I feel very satisfied, and not like an idiot because I couldn't find the button.

I called Tucson Computer Repair Service because I could not get my computer to start up. I had to…read morewait a couple of days for the original appointment, & then they had to reschedule, so I was without my computer for almost a week before they could come. Riley, the technician, called on the day of my appointment to let me know what time he would arrive, and arrived promptly and knew what he was doing. He had the computer up and running quickly. Then he proceeded to run checks on the hard drive and the security system, did some updates that needed doing and showed me where to find them (I thought I was all up to date). He recommended replacing some parts (which I would have to buy and then pay for them to come back and install). This all took about 1.5 hrs, which I felt was kind of long to run the checks, but I am happy with the work and feel confident knowing that everything is okay. I liked having the repair done in home so that you can talk to the repair person as they are working, and get answers to any questions as you go along. And you also know what they are doing; not so if you drop your computer off at a shop for a week. Generally, I am happy with the work done and would use them again.

Juston (J98R) Tech…read morewas very nice but a very slow over the phone process that was too expensive to find out I need a new hard drive. Over $200 for a diagnosis. I had an in home appointment that they cancelled so I was directed to this phone diagnostic. So I had to set aside time on 2 different days. The home appointment would have been more efficient and less expensive.