Incredible. Lifesavers. 100/10. I fully submerged my iPhone 6 in water and couldn't fish to out for a full 30 seconds. Tried the rice method but not until a few hours later. The result, not unexpectedly, was disastrous. Half the phone screen turned black, or started pushing buttons itself, or wouldn't respond, or wouldn't turn on, and then, finally, it would just flashed a green screen at me at a nightclub rave tempo. Summary: worst case scenario. It was the weekend and I rely on my phone for personal life and work. I was panicking. I feared not only for my news feed, but for the clients that couldn't get ahold of me bright and early Monday morning. I googled the nearest place with the best reviews. Then searched again for anyone open on a Sunday at noon (not many). These guys popped up; I went in with a bank card and blind hope. Expecting to have to buy a cheap full-in phone until I could sort out this mess with Apple or AT&T. Expecting to kiss my savings account goodbye. These guys are outstanding. I walked in, explained the situation. They gave me a full quote and walked me though the possible damages and repair options. Sent me to kill time for an hour, and when I came back about 50 minutes later, they had it mostly fixed. They switched it between the old and new screen right in front of me so I could understand the situation. Opened it up and showed me the damages. I know nothing about the inner workings of an iPhone, but they broke it down for me unprompted so I could grasp what I was in for and what to expect. Told me the worst case scenario (needing to send it elsewhere for further repairs), but made it clear they'd do everything they could. Reminded me of any possible costs and double checked that I was okay with them. Never made me feel like I'd be left high and dry (which would've been fair; they fix phones, they don't perform magic, and I'd essentially sent it to the Shadow Realm). As a bonus, the guy who helped me was really polite about the privacy of my phone. Let me key in the password and double checked that I was okay with him entering any apps to confirm the functionality of the phone - even when going into Settings. Was super thorough and dedicated to making the phone 100% again, even when I admitted I was willing to just take a phone that could send texts, make calls, and receive emails. Friendly, calm, professional; that was exactly what I needed when looking at my year-old, $900 investment and control hub of my life, sitting possibly dead on the counter. Went to kill time for another 15 minutes. When I came back, he had it all patched up and gave me a rundown of the final fixes. Noted that one or two minor glitches did happen (battery level fluctuated some), but gave me the option of fixing that then (maybe unnecessary) or coming back if there was an issue with a $10 discount on replacing the battery. Never pressured me to buy anything else and was very frank about the state of my phone. I was in and out in an hour and a half, tops. I came in with a phone that probably needed a full replacement. Walked out with a fully functional phone that had a new screen, a few circuit repairs, and other minor tweaks that had it living life again. $100-ish dollars in total, on the weekend, less than three hours after I'd TOTALED the thing. I'll recommend these guys forever, and you won't catch me upgrading to a new phone again just because something is wrong with my old one. This place works miracles! read more

Unfortunately I cracked my screen cover but they honored their guarantee and a replacement screen was only $5. Thank you Ramon for the great service! read more

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Fast, easy service installing a replacement screen cover while shopping. They warrant and stand by it too, no Qs asked, if it doesn't last.

Thank you, Ramon! Super service, fair price and all around nice guy! So glad to have my mom's phone working again. I'm keeping this number! read more

Ramon was very polite but ultimately failed to get me a simple battery replacement done in a timely manner. He had told me a certain day and by the time that day came it was revealed that I would be waiting an additional two days. I was really counting on them and ultimately had to go with someone more professional. Also, this was not really a problem but every time I would call All Mobile Matters either a] I would get a voicemail, or b] get someone who sounded like they just rolled out of bed. That wouldn't be a problem but in addition to my whole experience it has made it seem even more unprofessional. read more

Jake Cirelli is a kind employee and vey quick! It's just a little bit pricy but I got my phone fixed to say the least.

Pleasant worker. Quick service. The location is convenient. I would recommend their service.

Fast and quality repairs over the years changing batteries and broken screens for my family.

Store scheduled to open at 11. I had an 11:15 appointment for a battery change. Store still closed at 11:15. Store still closed at 11:30. Store finally opens at 11:45. Guy in front of me was in for a battery change a couple of days ago, and they gave him a defective battery. Guy behind the counter was rude to both of us. When I called the manager he was unhelpful. Best to avoid this place. read more

It was so much more affordable than the Apple store to get your back glass of the IPhone. They are easy to talk to, take care of your needs on a case by case basis, and work efficiently. I will always use them for my phone needs. read more

Ramon was the best he helped us with our three iPads new screens new batteries and ports great service and reasonable priced. The service from Ramon was superb read more

Ramon was super helpful and so understanding. He repaired my iPad screen in under 2 hours and I'm sure he would of finished earlier however there was a fire alarm and we had to clear the whole mall. Even with that happening he managed to get it done before closing time. He also changed out my phone screen protector and placed a screen protector for my new iPad screen. He was so awesome! GREAT Customer Service and very welcoming. Ramon is also Such an honest man as well because I actually forgot one of my shopping bags at his store and he sifted through the bag to see if there was a receipt then he called me to tell me I had left a bag behind. I was so grateful because the items in the bag were expensive. Thank you again! I will come back each and every time time I need anything taken care of that they can fix and I will also highly recommend Ramon! read more

Fixed my iPhone 8 screen! It was completely shattered! Worked great there was just a slight glitch on the quality of the screen! I did call and they did say they would re-open the phone but I just let it go! My son got my phone and I got a new one and he did not mind! Has been 2 months and he hasn't had any complaints! read more

Fantastic service, the technician was very knowledgeable and helpful and was able to repair our iPad without a high repair cost. I would definitely recommend going here if you need your device repaired. I'm very grateful for their help! read more

Responsive, Honest, Great customer service and price. Thank you, Ramon in Park Mall store, for your professionalism and honesty with my Samsung phone! By checking it was the screen protector that cracked and not the screen, you saved me $ for the repair. You've got my business from now on. read more

Quick, courteous, knowledgeable, economical (vs. cost of a new mobile). Great location (next to food court & movie theatre). read more

Super awesome service the gentleman that helped us tried his best to not only fix the broken screen but also the speaker. He diagnosed the phone and gave us great advice on how to reprogram it so that hopefully the problem will get fixed. Highly recommended! ps they are a third party for Apple. So if u have an iPhone even better!! read more

Came in with a new iPhone 12 Pro Max and got a professionally installed glass protector installed in a timely manner. Also got a friend to get one installed as well. read more

I called around for pricing on getting an iPhone 6 Plus screen fixed and they had the cheapest pricing ($109). When I came in, it was only one guy working and he was answering the phones and working on fixing three phones at the same time. He was extremely courteous and through. I came back to ask him a question about functionality and he didn't seem bothered, but reassured me that they inspect the phone after replacing the screen. Later, when I picked up my phone, he went over the warranty and chit chatted with me a little bit although I could tell he was very busy. I appreciate excellent customer service and this place has it. read more

Wonderful place! I bought two cards and sent one to the wrong email. I called support I think it was Haley, told her the complicated issue, she got it fixed and followed up to make sure which email to refund. Immediately after the refund I stupidly sent the 2nd email to the wrong address again! I had to call support again and got connected to Haley again. I explained how I immediately sent the the refunded card that she went extra mile to fix, that I sent to the wrong email again. She was very nice and understanding and corrected the issue again. I finally sent the e-gift card to the correct email but the email didn't send to the recipient. So had to call again request a resend and they we're again, accommodating. So if you're worried about customer service, worry not. This place has the most patient, understanding and very accommodating staff. I wish there was a way to give 10 stars. Would use again! read more

My phone looked like it was due to be replaced. The face had separated from the case. Took it to Mobile Matters in Park Place Mall to see what the options were. They said the battery had swollen and caused the separation. They replaced the battery and reglued face and case. It was done in about an hour while we went to movie. Excellent service and a great job. Very friendly and professional. No attempt to upsell/oversell. read more

I went in to have my cracked screen replaced. I was given a quote and my new screen was ordered. The order took a couple days longer than anticipated, which happens and that did not bother me a bit. However, the day I brought my phone in so the screen could be replaced is when I encountered problems. After about an hour, I checked over my newly replaced screen as did the staff member who personally did the job. Everything seemed fine and I paid what I owed and went home. As soon as I got home and went to apply a screen protector, I noticed a tiny knick in the glass. Immediately, I called the store and told a staff member this. It is small enough that anyone can miss it, even someone who works on phones every day. My thought was the defect was the manufacturers fault. Now, I had just paid $300+ to have this screen replaced, so I asked what could be done. The staff member told me they really couldn't do anything since it was looked over at the store, the person who worked on my phone said he didn't notice anything wrong, and the only thing they could do was "heavily discount" the repair to the NEW screen. It was also implied that I had possibly let a key hit the screen or something along those lines. After dropping a good amount of cash to have the screen replaced, I was pretty ticked off. Upon further inspection, I noticed the paint on the inside looked scraped off and it was not that way before I brought it to them. The one good thing I can say is that everyone was polite. Overall though, I think they did a sloppy job. read more

All Mobile Matters - Mobile Phone Repair Near Me

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Walked in at the mall location today after just buying a new iPhonexr. So glad I didn't buy tempered glass from the cellular store, I got exact same one if not better for half the price here. Highly recommend them! Since I was so happy I'm also having Daniel fix broken glass of my iPhone 7. read more

My t mobile phone failed and they replaced a battery and it works five now. They did what they said they'd do and it cost what they said it would cost. They completed it in less than one hour, and the store was covid clean read more

Unbelievable service from Trey! I went to another service shop that wanted to mail in my phone to Apple. Another customer assured me All Mobile could fix it. Trey diagnosed a hardware issue and fixed my phone in less than an hour. No new phone for me, awesome!!! read more

I recently took my daughters phone to get a replacement screen because her screen was severely cracked. The gentleman at the store Ramone was hands down the best technician I've ever encountered. He was efficient, explained the entire process, and performed a thorough check after the repairs to ensure that all elements of the phone were working properly. In the meantime, my phone had been damaged for quite some time(approximately 4 months) and I assumed that it was not repairable. I decided to go back to All Mobile Matters and was once again greeted by a very cordial Ramone. I again explained to him exactly what was going on and he didn't try to sell me on any product. He instead gave me a few ideas of what could potentially be wrong, and several money saving solutions. He fixed my issue and I was so impressed that I had to give this review. Ramone is an excellent example of great customer service. I will be returning to have two more phones repaired at this same location. Thank you to the All Mobile Matters family for hiring such a skilled, respectful young man. read more

extremely fast service and very professional as well. the staff were friendly and efficient. the price to fix my phone screen was very reasonable and if i end up breaking my phone again i'll definitely go back here. read more

Ramon is awesome and the repair was quick and painless. I hope I never need them again but know exactly where I'll be heading for any future repairs! read more

Every time they replace my glass it's super fast and great quality! Highly recommend!

I needed a new screen protector. I stopped at all the kiosks in the Parkplace mall and ended up at this location. I had seen their good reviews. Ramon was awesome! Explained everything well, quick and friendly service. Total bill with tax was $27.16. Warrantee for the life of the device, only five dollars to replace if it breaks. That was better than any of the kiosks. Highly recommend this location. I'd come back here for any service I need. read more

I had an iPhone 5 that needed a screen replacement. The man working that day got the phone done less than 30 minutes and accepted the Yelp $10 discount. Great quality work and quick. In addition the staff is very knowledgeable with what they do. If you have any Mobile matter I would definitely recommend using them. read more

I stop by their shop at Park Mall to get the screen on my IPhone 6 Plus replace. Trecy Huckabee replaced the screen within 20 to 30 minutes. Great tech with good customer service. Stop by their shop for great service!!! read more

Really nice people! I was having a difficult time finding a place that would be able to replace my phone screen. But for All Mobile Matters it wasnt an issue! Theyve ordered in the part and the process has been super easy! I would recommend this business to my friends and family. read more

All mobile matter is awesome I personally wanna thank Saleen for being a such a big help from the moment I walked in the door was greeted with a warm welcome and made to feel like all my phone problems were fixable lol and it turned out they were my phone is now fixed and I'm happy as can be thank you again to all mobile matters as well as saleen himself read more

Quick repair of my iPad third generation excellent customer care and service highly recommended

I work in the construction field and my phone needed a new screen. Went online and the reviews pulled me to All Mobile Matters. Ramon was the tech that serviced my phone and he truly impressed me with his obvious knowledge and experience at doing the work as well as the fact he is an amazingly personable person to talk with. I should add that we took advantage of their come to your location for $19 which I feel is more than worth it. Thanks Ramon!!! read more

Fast & affordable, however my screen isn't as bright anymore and my glass scratched much more easily. As long as the brightness doesn't bother you, and you quickly put a glass protector on- it's a decent deal. read more

Replaced my glass for less than insurance deductible. The insurance was $200 and they did it for $130 in about half hour. Alex did a great job read more

I went in to get the glass protection on my phone and Ramon was very knowledgeable extremely nice it was a great visit I will recommend them to anybody some of the best customer service I've ever seen read more

David was awesome! He broke down step by step on how he fixed my screen. Checked before to make sure everything worked, and after. I'm impressed by the service I got here! I'd recommend it to anyone. My phone is like new. read more