Dustin is a very competent computer repair technician. Both…read morenow are working better than ever!

phone lasted 5 months now doesn't turn back on randomly…read more very laggy glitchy screen like if they use cheap parts also not the most professional

reached out via Facebook marketplace listing to inquire about phones they had available. The post…read morebelonged to a female named Mags - she was completely useless with providing information and her customer service was absolutely lacking. I was in the market for a new phone but at this point I'd rather pay full price to my phone carrier to spend a penny at an established with poor customer service and zero regard for their customers. Very disappointing.

Brandon, the owner of the Phone Repair Hub, is terrific. He replaced a battery for my iPhone 13 for…read morea reasonable price and showed me how to deal with some technical issues for free. He couldn't be nice or more knowledgeable. Pat r

Great experience, brought it in and they were very nice and informative, did a diagnostic and didnt…read morecharge me because it wasn't a big hassle. 10/10 Recomend

These guys are top notch! They are extremely helpful and knowledgeable. They give advice on certain…read moreissues without a cost and when you do have a legit repair they are fast and friendly.

Thank you to Chris and staff for repairing my phone screen! If you bring in your own screen…read moreprotector it will be done within minutes and expertly. I appreciate that the option is open in the air and it comes with no charge. Expect to pay for the service if you didn't bring one though! Chris is professional and friendly, and pleasant to talk to. I feel like I can trust my phone to him and his staff. Don't be afraid to ask questions or any concerns.

Christopher was even willing to come in on a Sunday to replace the battery on my iPhone.read more

Incredible. Lifesavers. 100/10…read more I fully submerged my iPhone 6 in water and couldn't fish to out for a full 30 seconds. Tried the rice method but not until a few hours later. The result, not unexpectedly, was disastrous. Half the phone screen turned black, or started pushing buttons itself, or wouldn't respond, or wouldn't turn on, and then, finally, it would just flashed a green screen at me at a nightclub rave tempo. Summary: worst case scenario. It was the weekend and I rely on my phone for personal life and work. I was panicking. I feared not only for my news feed, but for the clients that couldn't get ahold of me bright and early Monday morning. I googled the nearest place with the best reviews. Then searched again for anyone open on a Sunday at noon (not many). These guys popped up; I went in with a bank card and blind hope. Expecting to have to buy a cheap full-in phone until I could sort out this mess with Apple or AT&T. Expecting to kiss my savings account goodbye. These guys are outstanding. I walked in, explained the situation. They gave me a full quote and walked me though the possible damages and repair options. Sent me to kill time for an hour, and when I came back about 50 minutes later, they had it mostly fixed. They switched it between the old and new screen right in front of me so I could understand the situation. Opened it up and showed me the damages. I know nothing about the inner workings of an iPhone, but they broke it down for me unprompted so I could grasp what I was in for and what to expect. Told me the worst case scenario (needing to send it elsewhere for further repairs), but made it clear they'd do everything they could. Reminded me of any possible costs and double checked that I was okay with them. Never made me feel like I'd be left high and dry (which would've been fair; they fix phones, they don't perform magic, and I'd essentially sent it to the Shadow Realm). As a bonus, the guy who helped me was really polite about the privacy of my phone. Let me key in the password and double checked that I was okay with him entering any apps to confirm the functionality of the phone - even when going into Settings. Was super thorough and dedicated to making the phone 100% again, even when I admitted I was willing to just take a phone that could send texts, make calls, and receive emails. Friendly, calm, professional; that was exactly what I needed when looking at my year-old, $900 investment and control hub of my life, sitting possibly dead on the counter. Went to kill time for another 15 minutes. When I came back, he had it all patched up and gave me a rundown of the final fixes. Noted that one or two minor glitches did happen (battery level fluctuated some), but gave me the option of fixing that then (maybe unnecessary) or coming back if there was an issue with a $10 discount on replacing the battery. Never pressured me to buy anything else and was very frank about the state of my phone. I was in and out in an hour and a half, tops. I came in with a phone that probably needed a full replacement. Walked out with a fully functional phone that had a new screen, a few circuit repairs, and other minor tweaks that had it living life again. $100-ish dollars in total, on the weekend, less than three hours after I'd TOTALED the thing. I'll recommend these guys forever, and you won't catch me upgrading to a new phone again just because something is wrong with my old one. This place works miracles!

Unfortunately I cracked my screen cover but they honored their guarantee and a replacement screen…read morewas only $5. Thank you Ramon for the great service!

Nick was the gentleman that took care of me the day I had my battery replaced. He was very…read moreprofessional and courteous. Everyone that I talked to, on the phone and in person, was professional. I would highly recommend them to anyone, for their phone repair services!

Needed a screen protector and new case, I got the lifetime warranty screen protector only $29.99…read moreand a Otterbox Defender Pro $64.95. Great prices, excellent service, and was only there 5 minutes. Ask for Nick and he'll hook it up for you.

I took my Iphone 11 to GW for a new battery. The battery was replaced but some issues surfaced with…read moremy phone that were not previously there. I returned to the store and the technician (I did not get his name) worked diligently to fix the issues and was successful. He ended up replacing the camera part (pictures were blurry after the battery replacement) without charge. Simutek wanted to charge me $150 to replace the battery and instead I paid $75 at GW. I was surprised when they said that they use Apple parts, but my phone detected non-Apple parts. It is working fine and it is an old phone - so I imagine I'll be replacing it once it completely konks out.

In response to the owner's reply to my review:…read more I will not be removing my review. There is a reason you are not BBB accredited... Gamer's Warehouse is the most unethical, dishonest, and abusive company I have ever been unfortunate enough to do business with...if that's what you call this. You charged me for a service you did not perform, removed my phone's battery without my knowledge or permission (theft by conversion) and you returned my phone in a completely inoperable condition. You didn't even have the decency to tell me you removed the battery--I only discovered that after taking the phone elsewhere and attempting to charge it. I couldn't even take it anywhere else at that point to have the service done (although IFIXIT at the Tucson Mall stated that could easily transfer the data using SmartSwitch if my phone's battery had not been removed) because you removed the battery. Your response attempts to shift blame instead of taking responsibility for your actions. The facts remain unchanged: I paid for a service that was not performed, my phone was returned completely inoperable, and I was never informed that you had removed internal components from my device. Consumers deserve honesty, transparency, and competent service. Based on my experience, I cannot recommend Gamer's Warehouse. To the owner: Please note that I will not be engaging with you in further discourse...on this platform. BUYERS BEWARE.