Mimi is great! She is very patient and knowledgeable. She knows what she is doing! Always great to…read moredo business with her.

They are awesome, never had a bad experience with them, very helpful and knowledgeableread more

I got it fixed in 45 mins. The dude working was super nice and was texting me when it was done…read more Fast, easy, great customer service with an amazing result, I'm going back if I ever need to. This was shattered before I brought to them. I went to another place for a quote and they were going to make me pay $60 more with a 3 day wait.

From the owner: We Can fix iPhone with in 15 minutes and Samsung 25 minutes. Also Water Damage we can Repair.we…read morehave all kinds of Accessories

Great customer service! Very efficient and kind. I needed a new battery for my iPhone 11 Pro. The…read moreowner diagnosed the issue and had my phone repaired in less than 30 minutes. He is very honest and professional. It's clear that he is passionate about his business. The pricing was fair, and it was actually more affordable for me to bring my phone here than to bring it to the Apple store. There's also free wifi available to customers who need to wait in the lobby for their repair to finish. I would return for any future repairs!

Second time I wanted to use lightning phone repair. Called first and discussed my broken iPad…read moreglass. He asked a bunch of questions and said it would be better to replace However the iPhone glass case was replaced the same day after a call and his price was in step with other stores The value was he was available and a nice clean environment. Pleasant customer service

Shout out to Nathan for hooking us up with a good deal on a new phone line, upgrading my phone, and…read morea new Apple Watch. He was very professional and transparent about the whole process and pricing.

Horrible, my card expired. I tried going into the store only to check in and stand there for 45…read moreminutes without anyone saying a word to me. Exactly sad I've tried with them, another store, 8 hours of phone/ online customer service.......... And I still can't get my card /account updated....... WOW

After a terrible experience with the location on Hilltop working with Billy at this location was…read morerefreshing. The other location sent my father home with a new phone, case, and screen protector and offered no other service other than the sale of the items. He received zero assistance with activation and switching over the information from his previous phone. The directions given to him on a sheet of paper were difficult to follow for an older member of our community with little smartphone experience. Brandon, who helped my father at the other location, didn't even put on the screen protector he purchased in the store. Billy righted all the wrongs we experienced at the other location. He was patient, knowledgeable, and very helpful. Most of all, despite my dad not knowing much about his new phone, he treated him with great care with respect. We will be sure to go to him first next time.

Very professional! Fixed my phone quickly, helped me save money on my monthly bill. Shout out to…read moreJeff for doing a great job.

My laptop started having connection issues out of nowhere, I tried to do the simple things that…read moreusually fixes minor issues - rebooting, resetting and restarting everything. It was out of my expertise at this point so I searched for an expert and called different places before finding Shasta computer repair and I am very satisfied, he let me know what he was doing every step of the way in the end I had to replace the wifi card which he was able to do same day because he had some extras. Very affordable compared to most of not all the places I called. Over all very delighted and would recommend to anyone

We had some hardware charges that we didn't expect. It wasn't Asurion's fault, just that the snow…read morehad ruined some devices. They helped us order everything and overall gave us a fair deal.

I asked them to change my iphone screen because to old one was broken. They said that they can do…read moreit with 115 usd. I especially asked if the new screen will be as good as the original one and they assured it is so I bought the service. When I got the phone back 30 minutes later with new screen, it definately was not as good as the original one. It has lower refresh rate and the colors are a bit off. I asked about it, and they said that the most of the people won't even notice it. Then I asked is this OLED screen like the original one and they said it is not and it is actually LCD screen. I told them that this was not what I was expecting and they said that they can but the old broken screen back if I want or I have to pay extra 85 usd to get the OLED screen. They ended up giving me a free screen protector as compensation, but the whole thing still annoys me. So because of all the misinformation and I would say lying, I cannot recommend them really to anyone.

got screen repaired went home and hours later stopped working, tried calling back a couple hours…read morebefore they closed and no answer, I went in and told him what was going on and proof and he says nothing he can do no refunds or nothing! DONT SHOP HERE !!! Koray ökçeci Is a SCAMMER!!!! He also Has his friends make online positive reviews and he does too!

Avoid both of the (Cell Gallery Places in the mall) the owner ownes both galleries! Owner is rude…read moreand they will rob you! Do not support these companies! They are liars! They are thieves ! Overpriced & cheap products! Negligent customer service! They will sell you cheap product & after it breaks they refuse to replace or refund your hard working money. These scums at both Cell Galleries are scammers! They got over on my elderly parents wanting to buy cell cases and glass protectors for their phones. They sold them wrong size glass protector and a broken phone case. I drove 3 hours to ask them for refund since they declined my parents a refund. They scumbag owner was verbally disrespectful and startto loose control after I asked him to exchange items after he declined refund. My parents spent $80.00 there and he said customers are never right at his cell phone gallery's and not to expect fairness or professionalism there since he clearly doesn't know how to treat any customers spending a lot of money at their so called establishment! I recorded video of this coward stating that customers are never right, he doesn't care about reviews or how he treats elderly customers! Avoid these robbers! They sold my parents falty and damaged products and refused to have integrity , he is dishonest, unfair and disrespectful to his senior customers ! Zero Stars for stealing $80 from my senior parents! All I asked was for fair exchange and he declined.Now I want all my parents money back! $80.00

It's a good retail cell phone accessories store. They have…read morevery much everything you need about your cell phone.I bought one cell phone cases & one temper glass. It's a fair price I am recommended all my friends & family .

The local ATT store on Browning St in Redding, CA has always had good customer service, but today's…read morevisit with Andrew was exceptional. His depth of knowledge, ability to explain things clearly, and willingness to advise on our best options was exceptional, from FirstNet matters, to obscure new phone comparisons, to moving internationally, to warranty idiosyncratic warranty replacement issues, all off the top of his head. He was downright amazing.

The day I switched mobile service Internet and cable to this crappy company was a mistake…read more Only took a week to cancel the Cable, when I spoke with direct tv they informed me Direct TV cut off business with AT&T due to their poor business procedure. I cancel the AT&T internet in two weeks, they talked me into giving it a chance and now cancelling is a termination fee, the service doesn't work and ow the greedy crappy pieces of trash want $250 to get it out of my house, all due to listening to their BS and keeping the service that I knew better. The mobil service is probably the worst cell company around, no service in the middle of town or just outside city limits. save the headache and avoid AT&T for all service, they will mislead you 100% to get a signature and lock you in.

I upgraded my phone after I had my previous device stolen. Josh helped me learn how to use my new…read moredevice and ensured that all of the data that he could recover was saved onto my new phone. I highly recommend this T-Mobile store if you are in the Redding area. I am very grateful for their service.

I rarely leave negative reviews, but my experience at the T-Mobile store in the Shasta Mall was…read moreunacceptable. I was helped by an employee named Sam, and his customer service was some of the worst I've ever experienced. He was rude, dismissive, impatient, and acted as though helping customers was an inconvenience. Instead of listening to my concerns or trying to resolve the issue, he spoke to me disrespectfully and offered no real assistance. I'm 60 years old, and I can honestly say this was one of the worst customer service experiences I've had. No customer should be treated the way I was. A little courtesy and professionalism go a long way, and unfortunately, neither was present during my visit. I hope T-Mobile management addresses this issue because employees like this can drive loyal customers away. I will think twice before returning to this location and would encourage others to expect better customer service elsewhere.