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    Cricket Wireless Authorized Retailer

    5.0 (1 review)

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    4 years ago

    This location has awesome management and awesome reps! They are always willing to go the extra mile!

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    Verizon

    Verizon

    3.2
    (11 reviews)
    2.1 mi

    I visited the store on Tuesday evening right before closing time just to look at new phones. I had…read moredecided that I was ready to upgrade, just not sure what phone I wanted. Even though I couldn't stay due to having to pick up my daughter, Jessica was more than willing to stay late to help me. I told her I would come back the next day, so she gave me her card saying she was not going to be working, but if I wanted, she would come in to help me. I called her Wednesday afternoon and we set up a time to meet at the store. I'm so glad I made that call! When I told her I had decided to go with an iphone (100.00 less than the phone we had looked at the night before) she immediately supported my decision and switched gears to help me find the best phone for my needs. She also showed me a plan that would allow me to get the new phone and keep my bill basically the same. She spent a full 3 hours with me, answering questions, setting up my new phone, helping me to transfer data from my old phone, downloading applications, setting up new accounts, basically making sure I that when I left the store I would be a confident first time iphone user. I was impressed by the way in which Jessica and the other employee ( Mr. Sugars) supported each other by sharing knowledge, his being more extensive of iphones, to make sure I got accurate information. Based on my experience; I would without hesitation, recommend that anyone looking for a new phone work with Jessica Cruz. I found her to be highly professional, yet extremely friendly and personable with exceptional customer service skills. (Mr. Sugars also gets high marks from me)

    The gentleman that helped was incredibly arrogant and condescending. Customer service at Verizon is…read morenotoriously bad and the young man was insistent that Verizon has changed for the better. Even he had to stay on the line with corporate to try and help us but ultimately gave explaining that this was an anomaly. After all was completed, it turns out later we found out that Verizon had once again screwed everything up. Verizon is awful and arrogant, incompetent employees make it that much worse.

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    Departure Complete

    Departure Complete

    5.0
    (6 reviews)
    0.7 mi

    I've been tired of dealing with DSL for a while. So I decided to go with excede as I have had…read moredirect tv for years. The installation was a bit complicated, but Kurt's guys, Joe and Adam, stuck with it and didn't take the easy way out. The next day, a Sunday, a piece on the dish went bad. Excede told me I would have to wait three days for a tech to come out to make the repairs. This is after more than 50 minutes on the phone. I called Kurt, and he drove in from his home - 90 plus minutes each way - to hook me back up to the Internet. I am very grateful for his diligence and integrity in backing up his product. Cheers, Kurt!! You have resorted my faith! Thanks!

    I've had exede for almost 2 year and although their service can be lacking, Kurt and his team are…read morepeople I can count on for great, honest and reliable assistance. He answers the phone and is available, and Always, Always seems to have the answers I need, When I need them. He is devoted to his customers and loyal, and his install team does a fast, efficient job too. My first dish with them, Joe installed in ice and know and I know his hands were freezing too! They are good, hard working and really get the job done right! In this business, they truly excel and do care about their customers, something other companies should do, but many don't give us the time of day. It is a relief to be able to call someone who knows and is willing to go that extra distance. They are really an asset and very valuable team and you're lucky to get their service and install!

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    Cricket Wireless Authorized Retailer - mobilephones - Updated July 2026

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