They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Business shout out for great customer service, knowledge of equipment and overall experience…read more If you need any computer, tablets, phone and even Nintendo switch help... please support Experimax. Took two of my sons Nintendo switch's yesterday for major issues and Bob took the time and was extremely knowledgeable on problem solving the issues. God sent to this mom of a 15 year old son. Lol. Check them out if you need help!!!

I had malware on my computer that I picked up from a cookie. Within five minutes the technician…read moredetermined what the issue was fixed it and I was on my way. He didn't even charge me. Amazing customer service and I will definitely bring my computer here anytime I have issues.

After endless research, I had two TV models in mind that we needed to see in person. But let's be…read morereal--I wasn't about to waste my time at Best Buy talking to some kid who knows more about TikTok than tech. Enter The Big Screen Store in Loudoun. We strolled in, fully convinced we were "just shopping." Kevin, the lone warrior holding down the store on a Saturday, greeted us and let us do our thing. No pressure, no awkward sales tactics--just pure, knowledgeable guidance when we needed it. The moment he shut off both TVs to show us that one had ZERO glare, my husband was sold. Then came pricing. I had done my homework, and while Amazon had it for $100 less (sketchy shipping included), The Big Screen Store had a tax waiver and free white-glove delivery. That was a no-brainer. We bought it on the spot, and the entire experience was smooth as butter. If you're in the market for a Samsung TV, this is where you need to go. Five stars, no hesitation!

Do not buy from this store. I considered purchasing a TV but could get a better deal with Costco,…read morebut moreover the return policy is much more favorable if you have issues. I purchased an entertainment center from them with obvious defects. They tried to tell me that a "hole" in the cabinet was a natural occurrence (a knot in the wood). They offered to take the cabinet in return if I paid shipping OR I could exchange for the floor model!?!?!?! Sells reps tell you that they'll take care of you, but in the end, the "home office" is the only one with authority to make decisions about returns.

Excellence repeats! Craig and his staff have once again come through with a stellar performance…read more When my 15 year old iMac finally became more pain than gain, I turned to Craig for help. We knew from past experience that he would have a solution and he once again came through with not only expert counsel, he had just the system I needed to actually replace two aging desktops. Within a day, he transferred all my "stuff" and sent me home with a new (to me) Mac Book Pro, a terrific machine at a most affordable price point. Personable, professional and most knowledgeable, Craig is the absolute Go To guy for any and/or all of your computer issues.

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Excellent service. We had Brian come over before a party and we had a professional pianist perform…read more He noted that the piano was in great tune and asked us who we used.

Had Brian stop by the assemble a electronic piano by casio. he did such a good job at a reasonable…read moreprice. i looked around at several vendors, and he was the most reasonable, and was quick. completed in less than an hour, as he has experience setting these up. This wasn't major project, but definitely worth him doing it, and saving me the headache of assembling it myself

Once again SCIFIHOMES delivers quality and exceptional work. I have known Marshall now for over 15…read moreyears and gave them their first Yelp review nearly 10 years ago. Over this period of time they have installed our 1st residential CCTV system all of our smart TV'S, HiFi systems, entire home security system which gives us and local authorities notifications of intruders, smoke, Fire, and Carbon Monoxide detection. They have done some electrical work of different types and they have a magnificent reputation for whole house generator installations. One of the best things about patronizing this company is their honesty and trustworthiness! I have on more than one occasion had to leave while they are working with no reservations of anything improper taking place at our home. I feel as comfortable with them being at my home as I do any member of our family. We just upgraded our CCTV system with a new NVR and 19 brand new cameras and license plate readers. Marshall worked long hours engineering exactly what we needed and just finished installation of the system. We could not be happier with Marshall, Steve, and Jacob's work product. The team works together like family. They are also Christian people and you won't hear any profanities or unjustified talk from them. The photos I just took and posted from one of our monitors are taken at 9:30 PM. It's pitch dark outside and this is what we see on the monitors. Outstanding Equipment. You can't believe how well they look in the daylight. I can assure anyone who is considering any type of project consisting of a whole house, generator, CCTV system, installation of smart TVs, or high fidelity sound system, home, security, or electrical work you will be completing satisfied with the service and work they will provide. They really take pride in what they do.

Highly recommended. We purchased a whole house generator from SciFiHomes. The entire process was…read moreperformed expertly and efficiently. In our initial meeting, Tony explained what would be needed in detail and we were given the pros and cons of all options. We went with the Cummins which was a bit more expensive but you get what you pay for and we will be patting ourselves on the back during the next four-day outage. They provided a detailed installation schedule which they easily met. Installation went smoothly with zero problems. Marshall, Steve and Tony are masters at their trade.

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!