Took 6 visits to get 2 connectors installed all because they didn't want to move the tap on the…read morepole even though it had to be done for installe. Each tech new this and so did comcast but every time they showed up they would just reschedule

I hired TV Geeks to install a network cabinet in my basement. The install was quick and easy and…read morethe price was great! Excellent customer service. Would highly recommend!

Marcus was a pro. Did the job cleanly and the final mounting was perfect. He took an old broken…read moreplasma tv off of MM700 mantel mount and put a new Oled on it along with a sonos soundbar. Gonna miss the 3D plasma, but the Oled looks fantastic. Would definately hire him again.

Came and diagnosed problem and h e a replacement on the way. Technician was professional,…read more proficient and respectful. I wholeheartedly recommend this company.

Most professional technicians that I have ever worked with. 100% exceeded my expectations.read more

Do yourself a favor and trust the reviews here, look elsewhere for internet…read more I've had them for years, and I have basically never had a good experience. Their internet is inferior to their competitors in speed - specifically upload speed when it is literally 30x slower - and when your contract ends they double your rate to get you to sign a new contract. I wasn't sure if I was staying in my lease so I could start a new one and they extracted double from me for several months, then when I signed my new lease and wanted to make a new agreement with Comcast they would not work out anything out for a deal on my double rate and my new rate was over 50% more than my old one for the exact same service. They're a terrible company that squeezes small business owners for every penny. I spit on this company.

Early January I took my router to the Reston location (hunters woods) and I told them I wanted to…read morecancel my account. They quickly took the router and told me it was all taken care off. Yesterday I got a bill for $300. When I called Comcast , I was never able to actually to an agent, so I drove back to the Reston location and they told me my account was never cancelled!! They said they never received any equipment. They suggested I called their 1800 number to talk to billing. I spent good portion of my morning on the phone , leaving messages, chatting with customer support. Finally I got a call back from them and they told me that my account was still active and I had to pay for January and February months. Why should I have to pay for services not received? Why is it my fault if they don't enter the information when I returned their equipment??? Worst company ever!!

If I could rate them a zero, I certainly would do so. Very difficult to get through the automated…read moresystem to the needed department. When someone answers they are rude, unknowledgable, un-helpful, tell you one thing, then another person contradicts. Hung up on me. Mis-directed my call. Some barely speak English. This is absolutely the worst excuse for "customer service" I have ever dealt with. The website doesn't work properly. The website & the first (of 3) persons told me I could get a return mailing label if I contact customer service. She said she was transferring my call, but hung up. The next person transferred me to collections, then I talked to someone, supposedly in customer service, who told me they don't send labels. She told me to just drop it off at a UPS store and they'd "know where to send it." This company is the absolute worst. If you have a choice of a different company, I would run away from Comcast as fast as possible. There is no value in their worthless "customer service,"

You can NEVER reach a live person when calling their customer service number. The options you're…read moregiven to select from aren't even helpful because most of the time, it's not what you need!

Got meter box repaired, recessed lights, two EV chargers and dedicated circuits, and new sub panel…read moreinstall, with permitting where required. Two-person team did great work, on schedule, and with good communication (I had a lot of questions and changes). I liked them because they weren't a big company overcharging for unnecessary things and their work was good/fair. First job was smaller but well done, so I called them again for the EV charger installs. They handled the permit process as well. Overall good experience and would call them again. Give them a call and get an estimate - they will be reasonable and communicate well.

Handled a wide range of electrical work and verification around my old house professionally and…read morequickly. Warned me about drywall damage before starting but end result was still very clean with minimal repairs needed. Great price as well and offered a reduction at the end for one mystery wire we were not able to trace fully due to age of the house and previous work that had been done. 100% would request again for electrical needs!

Lumos had a crew installing T-Mobile fiber at the house next door. They were blocking my driveway…read moreand mailbox. I asked them to move and they didn't. Later when my wife was trying to use our driveway to leave and could not. When she asked him to move he said I told him it wasn't necessary. When I told him he was wrong, things quickly escalated and he asked me if I wanted to "go" and his crew told me "I wasn't too smart" my wife deescalated... But why am I being told I will have my ass kicked in my own house, by someone digging a ditch next door? I called their supervisors at Lumos and T-Mobile. No one seems to care. Watch out for these thugs in your neighborhood!

I signed up for high speed Internet with Lumos in March and was supposed to receive a $200 gift…read morecard after 3 months. I have been waiting and when I called customer service today they had me on the phone trying to upgrade my service but said that they don't have a record of my promotional offer. I explained to the 2 different representatives that I spoke with that I would not consider doing business with a company that has already misrepresented themselves and made promises about a promotion in the past that they are not willing to honor. Poor customer service!!

I recently switched over to Xfinity from Verizon. The local store made it relatively seamless. I…read morevisited the store - reviewed my options, and selected my TV package and internet options, and got my service installation appointment scheduled. The technician that came out to install my service was professional and efficient. #XfinityStore

I went to the Xfinity Gainsville store, requested by XFinity Mobile customer service via a phone…read morecall. They explained that the store will be able to replace my SIMM card, as the Customer Service rep determined after extensive troubleshooting the phone service stopped working, because my SIMM card was bad and needed a replacement. When I arrived at the Xfinity store in Gainsville, the young man behind the desk was very un-freindly. I told him Xfinity Mobile customer service on a phone call, said to go to a store and they would help me and replace the SIMM card. The person helping said my problem was my phone and was unwilling to put in a new SIMM card. He said we don't want to take one from our inventory. I went back and forth asking him to at least try a new SIMM card, to prove my phone was the issue. He would NOT help me, so I for the Manager who was not there. I called X-finity Mobile back and after 5 days without phone service they are sending me another SIMM card in the mail. The customer service at the Gainsville store is very poor and deserves a rating of 1 star. I may call the CEO of the company Brian L. Roberts or Co-CEO Michael J. Cavanagh and let them know about this store's poor customer service and how they need some serious customer service training. I can always switch T-mobile, if I remain an unhappy cutomer.

The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! *** I don't know which is there main Yelp! Page so posting the same review here just in case*** The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

Excellent!! I am so happy I changed to layer 3. Color,…read moresound, brightness just like the biggest competitor, very very good!. The basic plan channels are excellent! everything for what I was paying extra with Direct TV here is on the basic plan. Absolutely love it!! Customer service is great, polite and knowledgeable. The people that comes to do the installation are very professional as well. I am saving $50 a month with layer 3. Don't hesitate, you can't go wrong with them.

I would prefer no stars. I am bedbound because of physical issues, so I do use my computer a lot…read morefor games, e-mail and writing, Unfortunately, it can easily take 20 minutes to play a 10-minute game! I have been to the Comcast support forum more times than I care to count; the issue is the well-known "long-running script." Comcast's response is to blame it on Internet Explorer. In the legal world this is known as the SODDI defense-- Some Other Dude Done It. During the winter my problems were blamed on frozen electricity in my home. Please don't laugh. That's what the technician told me. (I really do hate being treated like a chick.) He fixed that issue by replacing my set-top box with an older, brain-dead one incapable of looking any farther forward than 12 hours on the schedule-- unless it's to tell me that everything is To Be Announced.... How Very Helpful indeed. In any case, because my connection to the net is slower than I am, I get progressively dumber on Lumosity, and appear to be completely unable to complete a simple crossword puzzle in the allotted time, thereby demonstrating to the entire world that I have the verbal ability and vocabulary of an avocado. My only recourse is to Yelp, and to periodically write Nastygrams to some functionary with the incredible title of Vice President for Happy Customers, or some such nonsense. I do know his correct title, because I have it in my Comcrash file, which also includes the protocol for making formal complaint to the appropriate Federal agency. We don't pay for what we don't get, and we would pay even less if we could get away with it. I am seriously considering using rolled pennies once a year or so to pay what we are currently grudgingly coughing up.