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    10 years ago

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    9 years ago

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    9 years ago

    Had a eero installed, best investment ever. Tripled my internet speed and doubled my coverage. Thanks again

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    Ask the Community - Departure Complete

    Hi, Kurt, you did put ViaSat (sp?) in, but I don't know the wi-fi password. Thanks for your help!

    Hello Ann I just seen this. Your password will be on the modem. Kurt

    Don’t See Your Question? Ask Away!

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    Lumos Networks

    Lumos Networks

    (61 reviews)

    I cannot say enough good things about Lumos in High Point, NC. Their prices are reasonable and…read morecustomer service is excellent! I was afraid when Lumos took over Northstate that service would suffer. It has not. Just yesterday our dog got tangled up in the fiber optic cord and pulled it HARD as she jerked away. Instantly, our internet went out and nothing could bring it back. we called Lumos at 4:55 pm yesterday and they scheduled a service call some time in the next 48 hours. We waited until 1:45 pm today, not quite 24 hours, and I inquired about our place in line for service. Brian answered the phone and was very helpful. He said we were 4th in line on our technician's list for today and, honestly, he couldn't guarantee it would happen today. I explained we were starting to panic a bit since both of us work from home and not having internet was seriously inconvenient. Brian sympathized and said tomorrow would be the worst case scenario. We hung up. Not 10 minutes later, my husband gets a call from our technician saying he is a few minutes away! I know he didn't get through 3 service calls in 10 minutes. I suspect Brian and Logan spoke and things got shuffled. It took Logan 10 minutes to get us back up and running!!! Thank you Brian and Logan and Lumos in High Point, NC. We are so grateful! Don't hesitate to get Lumos. Excellent service from local people who CARE and fair prices. You can't ask for more!

    Lumos had a crew installing T-Mobile fiber at the house next door. They were blocking my driveway…read moreand mailbox. I asked them to move and they didn't. Later when my wife was trying to use our driveway to leave and could not. When she asked him to move he said I told him it wasn't necessary. When I told him he was wrong, things quickly escalated and he asked me if I wanted to "go" and his crew told me "I wasn't too smart" my wife deescalated... But why am I being told I will have my ass kicked in my own house, by someone digging a ditch next door? I called their supervisors at Lumos and T-Mobile. No one seems to care. Watch out for these thugs in your neighborhood!

    Layer3 TV

    Layer3 TV

    (61 reviews)

    Shaw

    The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! *** I don't know which is there main Yelp! Page so posting the same review here just in case*** The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

    Excellent!! I am so happy I changed to layer 3. Color,…read moresound, brightness just like the biggest competitor, very very good!. The basic plan channels are excellent! everything for what I was paying extra with Direct TV here is on the basic plan. Absolutely love it!! Customer service is great, polite and knowledgeable. The people that comes to do the installation are very professional as well. I am saving $50 a month with layer 3. Don't hesitate, you can't go wrong with them.

    Comcast Service Center

    Comcast Service Center

    (1 review)

    I would prefer no stars. I am bedbound because of physical issues, so I do use my computer a lot…read morefor games, e-mail and writing, Unfortunately, it can easily take 20 minutes to play a 10-minute game! I have been to the Comcast support forum more times than I care to count; the issue is the well-known "long-running script." Comcast's response is to blame it on Internet Explorer. In the legal world this is known as the SODDI defense-- Some Other Dude Done It. During the winter my problems were blamed on frozen electricity in my home. Please don't laugh. That's what the technician told me. (I really do hate being treated like a chick.) He fixed that issue by replacing my set-top box with an older, brain-dead one incapable of looking any farther forward than 12 hours on the schedule-- unless it's to tell me that everything is To Be Announced.... How Very Helpful indeed. In any case, because my connection to the net is slower than I am, I get progressively dumber on Lumosity, and appear to be completely unable to complete a simple crossword puzzle in the allotted time, thereby demonstrating to the entire world that I have the verbal ability and vocabulary of an avocado. My only recourse is to Yelp, and to periodically write Nastygrams to some functionary with the incredible title of Vice President for Happy Customers, or some such nonsense. I do know his correct title, because I have it in my Comcrash file, which also includes the protocol for making formal complaint to the appropriate Federal agency. We don't pay for what we don't get, and we would pay even less if we could get away with it. I am seriously considering using rolled pennies once a year or so to pay what we are currently grudgingly coughing up.

    Departure Complete - isps - Updated October 2026

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