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    Departure Complete

    Departure Complete

    (6 reviews)

    I've been tired of dealing with DSL for a while. So I decided to go with excede as I have had…read moredirect tv for years. The installation was a bit complicated, but Kurt's guys, Joe and Adam, stuck with it and didn't take the easy way out. The next day, a Sunday, a piece on the dish went bad. Excede told me I would have to wait three days for a tech to come out to make the repairs. This is after more than 50 minutes on the phone. I called Kurt, and he drove in from his home - 90 plus minutes each way - to hook me back up to the Internet. I am very grateful for his diligence and integrity in backing up his product. Cheers, Kurt!! You have resorted my faith! Thanks!

    I've had exede for almost 2 year and although their service can be lacking, Kurt and his team are…read morepeople I can count on for great, honest and reliable assistance. He answers the phone and is available, and Always, Always seems to have the answers I need, When I need them. He is devoted to his customers and loyal, and his install team does a fast, efficient job too. My first dish with them, Joe installed in ice and know and I know his hands were freezing too! They are good, hard working and really get the job done right! In this business, they truly excel and do care about their customers, something other companies should do, but many don't give us the time of day. It is a relief to be able to call someone who knows and is willing to go that extra distance. They are really an asset and very valuable team and you're lucky to get their service and install!

    Comcast Service Center

    Comcast Service Center

    (1 review)

    I would prefer no stars. I am bedbound because of physical issues, so I do use my computer a lot…read morefor games, e-mail and writing, Unfortunately, it can easily take 20 minutes to play a 10-minute game! I have been to the Comcast support forum more times than I care to count; the issue is the well-known "long-running script." Comcast's response is to blame it on Internet Explorer. In the legal world this is known as the SODDI defense-- Some Other Dude Done It. During the winter my problems were blamed on frozen electricity in my home. Please don't laugh. That's what the technician told me. (I really do hate being treated like a chick.) He fixed that issue by replacing my set-top box with an older, brain-dead one incapable of looking any farther forward than 12 hours on the schedule-- unless it's to tell me that everything is To Be Announced.... How Very Helpful indeed. In any case, because my connection to the net is slower than I am, I get progressively dumber on Lumosity, and appear to be completely unable to complete a simple crossword puzzle in the allotted time, thereby demonstrating to the entire world that I have the verbal ability and vocabulary of an avocado. My only recourse is to Yelp, and to periodically write Nastygrams to some functionary with the incredible title of Vice President for Happy Customers, or some such nonsense. I do know his correct title, because I have it in my Comcrash file, which also includes the protocol for making formal complaint to the appropriate Federal agency. We don't pay for what we don't get, and we would pay even less if we could get away with it. I am seriously considering using rolled pennies once a year or so to pay what we are currently grudgingly coughing up.

    DISH - televisionserviceproviders - Updated May 2026

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