The commercials are enticing, but please don't believe the hype. The service is horrible. The boxes randomly decide that you've watched tv long enough and shut off for no reason. When the box shuts off this way, it takes so long to come back up that I have to check my calendar to see what year it is. If you have more than one box, they are all inter-connected, so changing the channel on one tv usually means you have to interrupt what someone what is watching OR you have to continue watching whatever channel "Joey" is stuck on. Joey usually locks up and displays a blank screen that can only be corrected by unplugging Joey. You still can't change the channel when Joey comes back up but at least something displays on the screen other than blackness. BTW, Joey and Hopper are Dish's cutesie names for their service boxes. If you have DVR service, the DVR records shows during primetime whether you like the shows or not AND YOU CAN'T CANCEL OR CHANGE THOSE RECORDINGS! Another annoyance with Dish is that even on clear, sunny days, the service stops working because of non-existent trees suddenly popping up and blocking the signal. It's also annoying that the tech support reps hands are tied and they can't provide useful service. I start out every call to them with "the weather is sunny and there are no trees around my house" but they have to ask me about weather and trees anyway! Dear Dish, give your people the proper tools they need to work with rather than scripts that make them seem like idiots! Dish's internet is basically a glorified cell phone connection that is very expensive and makes dial up look like a must have. You're allotted a monthly data pool and when that data is depleted, your connection becomes painfully slow. None of this is explained before you sign up. It literally takes ONE YouTube video to use up a month's worth of data...so it is realistic that the day your allotment is replenished, minutes later it will be down to zero again. I left Comcast because my bill kept getting higher and higher for no reason and my internet kept blanking out and they wouldn't fix it. When I moved to Dish a little over a year ago, my bill was $100 for tv and internet. Now it's twice that AND I HAVEN'T CHANGED MY SERVICE! I'm stuck with an ugly bill!! The only thing keeping me with Dish is their antiquated method of forcing customers to stay: the stupid high termination fee. To leave before my contract expires will cost me $900. That's a mortgage payment. That's three car payments. That's groceries for four months! Run, do not walk, back to Comcast. You know a provider sucks if Comcast is the better option. read more