Took 6 visits to get 2 connectors installed all because they didn't want to move the tap on the…read morepole even though it had to be done for installe. Each tech new this and so did comcast but every time they showed up they would just reschedule

OGIS is a fantastic outfit. Living in the mountains my Internet service was terrible. At the time…read morewe had tried several network providers, but our results were terrible. I met Jon and asked him to take a look at the problem. He responded promptly and offered an immediate solution to our poor connectivity. He also suggested a hardware improvement that would further speed our connection. When the hardware was available, Jon quickly responded, installing the improvement. We now enjoy great phone and computer service. Jon has always been on time and delivered what he offered. His service was timely and a very fair value. This company is a pleasure to work with.

From the owner: Our mission is simple: provide the fastest and best internet solutions especially in underserved…read morerural areas. At Off-Grid Internet Solutions, we believe in the importance of face-to-face human interaction. While other companies continue to move to less human interaction and more AI, we are offering our in-person help for your technical needs. We believe every situation is unique. We take a customized approach to ensure each and every customer we serve is getting the solution that best fits their needs, even if that solution is not one of our own such as Starlink. We are well equipped to properly and completely install, calibrate and configure Starlink (including roof mounting and cable routing). In addition to our internet solutions, other services we offer include setting up wifi network and devices, live TV/streaming, troubleshooting technical issues, providing one-on-one lessons and tutorials on how to use or setup devices, and general technical support, both in-person and virtual.

I agree with Matt H. We have used W2N via antenna off the mountain since 2018 and now we are half…read moreway through 2025. We have never had service that I would rate less than 4.0. Do outages occur, yes, almost always due to electrical storms. Does W2N keep me informed, yes. Do they answer the phone and keep you advised by email, yes. Can you talk to a tech, yes. In 2022 government promised rural folks high speed internet. Over half-way through 2025, how is that working for you? One company was able to gobble up the contracts in this tri-state area and lots of counties, apparently with no penalties for glacial progress bordering on non-performance. Price: appears to be in the ballpark of what people are willing to pay and what providers want to make it worth doing the job. Would I like it free, sure. It remains true: there ain't no free lunch. I believe there is visible economic competition that won't let the price rise much. Over the past 20 years, I've tried 7 ISP, that I can name, virtually all of the possible ISP in my area. W2N is in the top tier. I have no connection with W2N and I wasn't asked to provide my opinion, nor did I receive any compensation from anyone. Just thought some balance in reviews was justified.

Always pleasant and easy to resolve problems. Great to have…read moreservice in the rural areas . Steve Peters

Excellent! Jesse helped me get my scanner operational with quick perception of the problem and how…read moreto fix it. It was the first time he had worked with my set-up, so he also did an overview of my desktop and cleaned up a lot of messy things on it. I was favorably impressed with Jesse's professionalism, clear communication, demonstrated expertise, and cheerfulness. Not that I want to have tech problems in the future, but I feel far less anxious knowing that Jesse is there for me!

BlueScreen Computer / Jesse is amazing! He was responsive to my needs, professional and most…read morehelpful. Addressed everything I needed in an hour! And what a convenience of coming to my home vs trying to fix things over the phone or logging into my system! He is upfront and not driven by ulterior motives of creating more work for himself like other companies and services I've seen and used. I am so thankful for my friend recommending him to me -- I highly recommend him.

The gentleman that helped was incredibly arrogant and condescending. Customer service at Verizon is…read morenotoriously bad and the young man was insistent that Verizon has changed for the better. Even he had to stay on the line with corporate to try and help us but ultimately gave explaining that this was an anomaly. After all was completed, it turns out later we found out that Verizon had once again screwed everything up. Verizon is awful and arrogant, incompetent employees make it that much worse.

I wrote a review a couple of weeks ago. Still stand by the bad experience but I was texted another…read moreoffer with different wordage. Called and spoke to Kyle. Not only did he get me and my husband the wonderful deal, he saved Verizon from losing a long time customer. He was thorough, polite and a very good salesman and person. Thank you!!