I was getting the battery in my laptop replaced. They had very timely service, literally within a…read moreday or two. They were super communicative and helpful over the phone. They made sure that I knew the entire process and I had updates as the status changed. Very grateful for their help and I highly recommend you look to them to help fix a computer or other electronic.

I took my iPhone 14 Pro Max to GUI in Winchester on July 6 after it developed the "white screen of…read moredeath." The phone still responded to touch, but the display was completely white. They replaced the screen, and that issue was fixed. Over the next week, I started noticing problems that I had never experienced before the repair. During phone calls, if I held the phone to my ear and then pulled it away to switch to speaker so I could look something up or use my phone while talking, the screen would stay completely black and I couldn't access it. The only way to use my phone again was to wait until the other person hung up. I also stopped receiving wake-screen notifications--the phone would vibrate and make a sound, but the display wouldn't turn on. Before going back to the store, I waited a full week to make sure it wasn't a software issue and even reset my phone, but the problems continued. I went back on July 13, and the technician gave me two options: leave my phone for a couple of days for diagnostics or replace the screen again. Since I couldn't be without my phone because of doctor appointments, bills, and other responsibilities, I chose to have the screen replaced again. When I returned today ( July 18) to finally leave it for diagnostics, I was told that a diagnostic test had actually been done on July 13 &' everything came back normal. This was never mentioned to me at the time until today. The technician then said he never told me diagnostics would take a couple of days only a couple of hours, even though that's what I understood from our previous conversation. Instead of offering a solution, he suggested I just buy a new phone, even though I have an iPhone 14 Pro Max, which isn't an old device. I paid $208 for the original screen replacement, and every issue I'm experiencing started only AFTER the repair. I left feeling like my concerns were dismissed and that I wasn't being taken seriously. The technician came across as rude, and I was disappointed by the lack of communication, accountability, and customer service. I simply wanted my phone fixed properly and my concerns addressed.

I'm going to date myself here, but I needed a part that RadioShack would have carried if they were…read morestill in business. I self-diagnosed my e-bike battery failure by taking it a part and found a faulty part. After going to Bestbuy they sent me to BatteryMart. Who didn't have the part, but offered to fix what I had by splicing 5 of the cables and putting it back together so it was as good as new- important because its an internal lithium e-bike battery part. A $10 fix to get my $400 e-bike battery working as it was intended. The problem ended up being when the battery was manufactured the harness wires weren't tucked in properly and the battery enclosure was tightened over the top of them it crimping over half of the harness wires- over time 2 of them completely severed leaving the battery unable to accept a charge.

This company is incredibly deceptive. They advertise that they have an address in the United States…read morejust to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

I did a review on Google a few months back about their terrible customer service! Now they have…read morecharged my insurance company the max for the cheapest reading glasses and told me when I was there I could only get them off of one of two racks!! now they have broken and just a few months. Very cheap terrible place.

I was in need of a new pair and I just didn't want to go the WalMart way or Big chain Crafty…read morewhatever. Not because I think the employees there don't need paying customers too, but not this guy not this time. I found this one stop shop, custom(ER) focused, brilliant work, owner operated friendly staff. The young lady that helped at pickup was very helpful and knew the fit wasn't just right and quickly fixed the problem by having the Owner finish adjustments. It was so fast she took the glasses, turned a fan on bent them suckers like she was just you know bending my new glasses. I put them on and BAM no kidding perfect fit.

Very helpful, friendly and knowledgeable staff! Sarah is amazing!…read more The selection is sometimes not the best but I've been able to order the frames I was looking for. The staff is top notch

I had already given Pearl a good review before but they have deserved another great review for a…read morecompletely separate experience. They care. They just do. If you needed eye glasses, let them help you.

Dr. Deiboldt and Dr. Fink share a practice in Front Royal and in Winchester, VA. Dr. Fink is very…read morehighly regarded throughout the area as a surgeon (especially cataract surgery) and Dr. Deiboldt is one of the most professional, thorough, and knowledgeable optometrists I have ever visited. Many of us have had occasion to visit optometrists to get fitted for prescription glasses, but Dr. Deiboldt goes the extra mile to make sure that he covers every possible option before recommending the best remedy that is right for you.

I liked Dr. Fink. He was very knowledgeable and polite. I needed a prescription for eye drops…read morethat the insurance required the physician's prior approval. I ran out of my medication waiting for the approval, only to then learn that Dr. Fink doesn't do prior approvals. His office told me I could get a Good Rx card. The pharmacy advised the medication would cost $300 with the Good Rx card. Thankfully, my general practitioner provided the prior authorization and I was able to get the prescription for $30.

I returned later in the week and he was not as busy. Jason is very knowledgeable and will not push…read moreyou into any particular Samsung. They only carry Samsung with strong warranties. I did purchase a 84 in. QLED and we are very happy with it. I have a ten year old 65 in. plasma which has a good picture but not 4k compatible. I have had good luck with Samsung. I have to caveat my recommendation to only Jason's excellent service. Their HD Experts installation team can install the TV with a basic sound system such as a sound bar. If like me, you have a high end sound system than find yourselves a team of real experts such as Crutchfield. Their installation team is not much more than plug and play. They are respectful and tidy up afterwards but that is the only good I can add. I would buy there again but I would find my own installation team.

It was a pleasure dealing with the big screen store in kernstown Virginia . James knows the…read moremerchandise he is very kind and no high pressure sales tactics ! I look forward to shopping there again .

Excellent, helpful staff, they run promotions frequently, haven't had to wait very long for…read moreservice, good selection, free adjustments if you purchase your glasses there, all around a positive experience.

Great place, and the eye doctor next door is even better. He was very gentle, very pleasant, and…read morevery smart. I was 20 minutes Late to my appointment and he still fit me in without making other clients wait. Receptionist was extremely friendly too. The LensCrafters next door had great people and were more than willing to help. All in all just a great place and will be going here for all eye problems!!

Best selection I've seen, and truly fantastic service... I was in today, looking for Bungee-Laces,…read moreand found "several" quality choices in shoes and bought a pair "just because"... The prices are equal to online shopping as well. If you haven't been in there, do check it out. You will not be disappointed..!!