We have been going to Cedar Creek Eye Care for 3 years and have nothing but great things to say…read moreabout the office and team. Everyone is very professional and personable. Office is clean and comfortable. They have a nice assortment of glasses for both kids and adults. Dr Reyes is great and Abbie was very patient in helping me pick out my glasses! Highly recommend the office.

Customer service was great! Everyone was pleasant. The woman who took me back and did the initial…read moreexam was outstanding! My gripe, not everyone has a lot of money and going through the CCE for my prescription was expensive, it was never explained to me that I could go elsewhere and possibly save around $100. Which I learned later was an option. It seemed like a dishonest sales tactic. All I'm saying is buyer be aware of your options. Service was great! They are clearly having a problem collecting from insurance companies if they are resorting to shady sales tactics. All that said, I will go back.

Went through a great annual eye exam. Received professional and knowledgeable service from Dr…read more Bruce Keenan and all members of the staff. Ordered products to receive later was done very fast and accurately.

We have been going to Dr. Keenan with our entire family for over 15 years. He is exceptional in…read morehis manner and seems to be very careful with our diagnoses. He has caught issues that other doctors missed and has worked with our other doctors when necessary.

Berryville Optometry is to glasses what Olivander's is to wands…read more Dr. Twigg is so wonderful and thorough -- every time I come here I learn so much about eyes and vision, and I absolutely love that he is knowledgeable and willing to answer my questions. While sometimes that thoroughness can come with a price -- in the form of a wait before your appointment -- ultimately it's worth it; just bring a book while you are waiting. Or, if you don't like that kind of attention, then just don't come here. In the end, when you leave, you will come out with glasses (or contacts) that are really perfect for your needs. I have come in with all kinds of weird things to say about my vision or why I don't like my glasses or the weird reaction I have to eye drops, and Dr. Twigg has taken all of my comments with a stride and has addressed all of my concerns seriously and methodically. I appreciate his comprehensive, rational approach and will time my visits to Berryville accordingly so that I can hopefully keep coming here. It also is crazy that the gentleman who helps you pick out glasses literally remembers every face who walks in the door. When I came in without my glasses but needing a second pair, he said, "ah, yes, willow ten inch with dragon heartstring..." or basically the glasses equivalent.

This was the worst optometrist experience of my life. The eye doctor was okay. However, no advanced…read morewarning was given that my eyes would be dilated and this is first time ever that I was not given a copy of my prescription. The optician was horrible. He was absolutely no help with picking out & fitting frames and their selection is severely limited. He also appears to have no clue how to adjust frames. I went back several times for adjustments without success. In fact, the last time he made the situation worse. I finally got so frustrated I went back to my old glasses. This was a huge waste of both time and money!

I just want to give a big shout out to Dr. Robson and her office for getting me when I was having a…read moredouble vision problem with my glasses. I had seen another optometrist in the office who has left and they fit me in and re-examined my eyes and figured out I needed a prism placed in my glasses!! WONDERFUL! Everyone is so nice, friendly and helpful in this office. I have been coming for over 2 years and have never had a bad experience ever! Thank you so much for all you do!!

Dr. Amanda Morris and Tish who works with customers fitting glasses are phenomenal. The person…read morebooking and rescheduling appointments on the phone needs to learn some basic customer service skills. I had to reschedule a missed appointment, because of an extremely stressful week, and she treated me like a criminal and like she was personally insulted that I had the audacity to miss an appointment. After telling me I couldn't reschedule until I paid a $35 missed appointment fee (its not what you say, its how you say it) she booked me 5 months out. Lady, you should learn how to smile when you talk and try not to take things so personally. Yes, that's what it felt like...like I did something criminal by "missing an appointment." Like I was going I flee the country without paying you $35 before you would consider rescheduling my appointment. Life happens. I've spent thousands there over the years. There are other practices around. I did not appreciate your tone.

I just relocated to WV and when trying to get my license I failed the eye exam. Oops! I needed an…read moreeye exam immediately. After many phone calls this was the only place to squeeze me in right away. The staff was great over the phone. I have a 3 month old, and had to bring her to the appt with me alone. She started getting fussy during my exam and by the end she was full out screaming. Darica, Jen and Dedra saved the day! They kept the baby company, entertained and comforted her while I finished my exam. Dr Rebuck was very thorough and knowledgeable. I had an eye exam years ago and didn't feel the Dr took enough time with me, however I had a totally different experience at R&A. Dr Rebuck made sure we found the perfect prescription. After the exam, I attempted to shop for glasses frames, but the baby needed to eat. Dedra walked me back to an empty room and let me nurse my daughter in a comfortable and private space! She even made a sign to put on the door. When we finished I could finally focus on the frames. I wasn't sure exactly what I wanted, so Dedra grabbed a bunch of options. She gave suggestions on colors that complement my skin, and frames that complement my face. This is my first pair of glasses so it was very helpful to have her insight. I fell in love with the first pair! Dedra sat down with me and explained/offered add on options. She made sure we made the most out of the visit and my insurance benefits. They were aware I was going on a trip and wanted to have my glasses, and ended up getting them to me just in time, which was earlier than expected! When I went pick the frames up the baby was screaming her head off again. It seems to always be around feeding time, lol! Dedra held her so that I could try on the glasses and Darica assisted with getting the perfect fit. They are all so patient, calm and helpful. As a new Mom it's easy to get flustered and overwhelmed with a screaming baby, but their genuine care made me feel everything was ok. R&A eye care is not only great at what they do, but they went above and beyond for me, and I will never forget that. They are the only place to go for eye care!

A wonderful, locally owned, independent optician. Dr. Rebuck is knowledgeable and thorough (much…read moremore than optical "chains"), and his staff is wonderful. I highly recommend!

Retina Associates is an excellent group practice; each of the physicians and all of the techs are…read morehighly competent. We have experienced their capacity for empathy and for providing clear explanations. My husband has Type II diabetes. He started having difficulty with his vision which had always been excellent nearly three years ago. At first he thought it was just age-related near vision loss that can make reading and using a computer difficult. An excellent Winchester optometrist, Dr. Michael Dieboldt, OD, closely examined my husband's left retina, and disturbed by what he saw, referred him to Retina Associates on the Valley Health campus in Winchester. Jason Ruggiero, MD, attended Brown University as an undergraduate, attended Medical School at New York University, interned at Yale's St. Raphael Hospital, was a resident at the University of California at San Francisco and studied at the Schier Eye Institute, University of Pennsylvania, was the first to examine and diagnose my husband's condition: retinal branch vein occlusion. Dr. Ruggiero explained what was happening, that the retinal damage cannot be cured, but it can be carefully monitored and treated so the swelling and seepage from the blocked blood vessels is controlled. The condition must be carefully monitored and treatment adjusted as indicated. What was once an intractable conditon that ultimately led to blindness can be managed and what remains of the vision can be preserved. Because so many seniors in the Shenandoah Valley region have Type II diabetes, Retina Associates treats many patients and at times, the waiting room can be quite full because a staff member may be called in by the Winchester Emergency Room physicians after a shooting or serious eye injury. Of course, these are unpredictable situations and patients need to be aware that they can occur. One additional point, my husband or I have been seen by every member of the physician team at Retina Associates, and all of the techs and nurses have been excellent. It is important to realize that this is a team, and teams have to function well together in order to provide optimum care to patients. After well over two years, if I could give this team a 10-rating, I would. They are a superb health care team.

I believe that the doctor who repaired a retinal tear for me did a good job. His personality has…read morebeen difficult to deal with however. In my first visit he told me I was "a terrible patient" (his words exactly). At my subsequent visits, his manner has been fast and icy cold. Zero bedside manner. He announced I had Macular degeneration, and when I gently enquired about it, he was dismissive, in a hurry, and very touchy. Avoid him. The woman doctor I had once when he was away was gentle, no pain whatsoever.

Dr. Moore sees both myself and my son. We have been clients for more than 6 years and have never…read morehad a negative experience. The staff is professional and Dr. Moore is a thorough, pleasant, and attentive optometrist. Highly recommend if you can get an opening.

LOVE Dr Moore, he gave me mono vision with my contacts and changed my life, highly recommend.read more

My care from Dr. Robson and her staff is professional and friendly. Aging eyesight can be scary,…read morebut less so getting the proper help!

I've been going to her for years. I'd definitely recommend. She's very thorough and pro-active in…read morelooking for future problems due to my family history