Absolutely unacceptable wait time. Waited 4 months for an appointment and now that I'm here it's…read morebeen an hour and a half with no sign of a doctor or update from staff. Dr. Mclaughlin is lovely but I cannot recommend the Dr that handles cataracts.

Negative experience started with extremely limited handicapped parking - I was forced to use a…read morenon-handicapped spot and struggle with access to the building. Long wait, rushed and sloppy exam resulting in a bad prescription. (Admittedly I have difficult eyes, severe nearsightedness, presbyopia AND severe astigmatism - but that's all the more reason not to rush the eye exam!!!) Did not go back, won't go back - ever.

This was my first visit with Dr Seager. I was warmly welcomed into the office by the receptionist,…read moreshe was extremely friendly. I came early since I knew I was going to fill out a lot of paperwork, but was taken in to the exam room instantly. Sarah, the nurse was also very friendly while we went over my medical history. Dr Seager was also very caring and friendly. I was there for an hour and a half. Extremely pleased with my visit.

I went to the website to request an appointment for both my husband and myself. No response…read more Doesn't speak well of the office experience. W

This office charges the patient from being a new patient ($100.00) to $65.00 for a new or updated…read moreprescription. Also stating they are specialist so they charge the patient another fee. Charging for a prescription after an eye exam is in violation of the Federal Trade Commission which states after the eye exam the patient MUST be given an updated prescription FREE OF CHARGE upon leaving the premises. This is a Federal Law which EVERY State must follow. For those of you who paid the $65.00 for a prescription, I hope you see my review so you can be reimbursed.

long wait time even if you arrive early! Be prepared to pay an additional $65 if you want them to…read moreprint your new eye prescription! Completely unacceptable! This practice is underhanded and misleading!

They were kind, professional, timely and thorough. From the staff to the doctor, a total five out…read moreof five. I seen doctor Andrew McFarland and he was absolutely wonderful. My husband was in the room with me and as we left, my husband commented "that doctor has a wonderful bedside manner". No bed there of course:).

Woodtstock office. All were professional and helpful, everyone was willing to answer questions and…read morediscuss options. Recommend.

Very patient focused. Answered all my questions regarding procedure for dry eyes. Gave me…read moreadditional information on the procedure to make sure it was right for me.

Dr. Fink cancelled one of my mother's appointments because he scheduled his vacation too late…read more Then, the office tried to reschedule another appointment because he wanted to leave early that day and she was the last appointment. She took the day off work for that appointment. They ended up letting her keep that one, but this is highly unproffessional.

The front is efficient and pleasant. The rest of the staff there is entirely too much turnover…read more Makes for a uncomfortable feeling when you get used to the staff. Not sure why people don't stay. I understand one person here or there for something different. But I'm now seeing just about a while staff turnover. That is a concern. The DR is professional and does explain everything to you and is personable. I might seek something with more stable office staff.

I have been a patient at RVC for some months now and I love everyone there. Dr. Ilyas restored my…read morefaith lost last year. He is not just a wonderful doctor, but a kind and compassionate man who has taken great care of my eyes and tolerated my incessant interruptions. Along with amazing Kelly, a master at her job and an amazing super human that has not forgotten her humanity. This staff knows what great patient care looks like. I most especially would say a few words about Chris. Chris is much more than a technician. He is the glue you see racing through the corridors taking care of business. Chris has the dubious responsibility of making sure that every patient is ready for Dr. Ilyas while having the uncanny ability to do three jobs at once, quite expertly. He also has the merciless job of ensuring I stop talking long enough for him to get the drops into my eyes. I test him on this during every visit! Yet he never fails to make me feel valued and important. I admire him greatly. Thank you Chris. Thanks to Dr. Ilyas and Kelly and all the other wonderful folks at RVC.

This was my second annual check-up with the practice and I am very happy with the quality of care,…read moreproffessionalism and friendliness of the staff. Office is bright and clean In addition to eye exams and eye care they have a nice assortment of frames. Located in a stripmall area. Ample parking

I was new to this business. I needed mainly reading glasses and paid for 2 pairs. When I got…read morethem and got home to settle into my nightly hunt for a place to live, I could not read a thing on my phone, it was all a blurr. I tried various distances from the classifieds but no luck I took one pair back and I got the replacement glasses and they were great. But then they hit me up with an additional charge of around $250!!!!! If they had got things right the first time they would not be re-doing them for me!!!!! This was their mistake, not me wanting to change things around. They made glasses for me that when I put them on everything was blurry. This is their mistake and I should never had to pay an additional $250 for them to correct their mistake. That should be refunded to me and there should be no additional charge for the second pair that was left there to correct. Completely disatisfied I. The staff is very nice and friendly which is why I am giving them a 1 star rating.

My care from Dr. Robson and her staff is professional and friendly. Aging eyesight can be scary,…read morebut less so getting the proper help!

I've been going to her for years. I'd definitely recommend. She's very thorough and pro-active in…read morelooking for future problems due to my family history