This office charges the patient from being a new patient ($100.00) to $65.00 for a new or updated…read moreprescription. Also stating they are specialist so they charge the patient another fee. Charging for a prescription after an eye exam is in violation of the Federal Trade Commission which states after the eye exam the patient MUST be given an updated prescription FREE OF CHARGE upon leaving the premises. This is a Federal Law which EVERY State must follow. For those of you who paid the $65.00 for a prescription, I hope you see my review so you can be reimbursed.

long wait time even if you arrive early! Be prepared to pay an additional $65 if you want them to…read moreprint your new eye prescription! Completely unacceptable! This practice is underhanded and misleading!

My care from Dr. Robson and her staff is professional and friendly. Aging eyesight can be scary,…read morebut less so getting the proper help!

I've been going to her for years. I'd definitely recommend. She's very thorough and pro-active in…read morelooking for future problems due to my family history

I'd definitely recommend this place. The Doctor was very patient going through the - option 1 or 2,…read more3 or 4 - process (you know what I'm talking about). I hate feeling rushed out the door so they can get the next person in, only to feel that I'm not seeing as clearly as I should. Didn't feel that way here. The staff was friendly and helpful too. The doc even came next for to Foreyes to help clear up an issue with my insurance. Not the biggest place but at least I dont feel like I'm getting a drive thru eye exam.

Dr. Wong is a very competent and patient optometrist and unlike some doctors, he takes his time…read morewith the eye exam. It's nice to feel rushed when deciding this one or that one. Since he doesn't sell any contacts or eyeglasses, he doesn't have a stake in pushing a certain brand. He gave me plenty of samples so I could decide between the disposable contacts and 2 week contacts. He gives a 15 percent discount for those with Tricare. I needed a copy of my bill in order to get the reimbursement from Acuvue for purchasing contacts and the receptionist promptly emailed me a copy. According to his website, Dr. Wong is now full time at his Fredericksburg office. Northern Virginia is missing out!

Center by Dr. Gladsden at 1640 Dual Highway, Hagerstown, MD…read more Dr. Gladsden is a very friendly man who explained most of what the Laser Surgery would entail and what to expect after the surgery. What was left out of the explanation was: 1) How dry my eyes would be and that I would have to use expensive Eye drops for the rest of my life to counteract the dryness, 2) That my vision up close and mid-range (to read my laptop) would now require reading glasses. So, I was basically trading off having to use glasses to see at distance; to having to use glasses for up close reading and mid-range reading. In all the procedure was painless although expensive, I saved for two years for this procedure. If you were to ask me if I would do it again? The answer would be no; due to the lifelong side effects of the poor up close vision and having to use expensive eye drops several times a day. Remember this is one man's experience and other people's experience may differ.

I received a Lasik treatment at another office 6 months ago and I wasn't happy with the results. I…read morecame into New Vision Laser Center Hagerstown to get a second opinion on whether or not to proceed with a touch up 6 months post op and Dr. Gardner was VERY informative. I wish I had used this office for my original procedure as I feel they may have corrected my vision on the first try. If you're looking for Lasik, I recommend you at least come here for a free consultation. I wish I found you sooner. Thanks New Vision.

Dr. Amanda Morris and Tish who works with customers fitting glasses are phenomenal. The person…read morebooking and rescheduling appointments on the phone needs to learn some basic customer service skills. I had to reschedule a missed appointment, because of an extremely stressful week, and she treated me like a criminal and like she was personally insulted that I had the audacity to miss an appointment. After telling me I couldn't reschedule until I paid a $35 missed appointment fee (its not what you say, its how you say it) she booked me 5 months out. Lady, you should learn how to smile when you talk and try not to take things so personally. Yes, that's what it felt like...like I did something criminal by "missing an appointment." Like I was going I flee the country without paying you $35 before you would consider rescheduling my appointment. Life happens. I've spent thousands there over the years. There are other practices around. I did not appreciate your tone.

I just had an appointment here yesterday & can't say enough good things about the Doctors, Dr…read more Robson & Dr. Morris plus the staff! They are so thorough & take the time to listen to you! They are all so kind & helpful! I definitely recommend them to anyone looking for an Optometrist!

This is a great office and I've been going here for years! I've always been confident in the care I…read morereceive here and have been consistently happy with their prices and selection. Definitely recommend!

I've been going to Ashburn Vision Source for several years, and while the doctors themselves are…read morecompetent, thorough, and genuinely good at what they do, the front-of-house experience is consistently disappointing. The front-of-house (front desk and the folks that fit your glasses) are often very young, unprofessional, and not well-informed about eyewear or basic customer service. They struggle to answer questions clearly, offer poor or incorrect advice, and overall seem unsure of how to communicate with patients. For anyone getting glasses for the first time or navigating more complex vision needs, this can quickly become a frustrating and stressful experience. You truly need to do your own research ahead of time and know exactly what you're looking for before you walk in--otherwise you may end up in a nightmare scenario. Scheduling appointments is another challenge. Every phone call feels like an inconvenience to them; the tone is unhelpful, rushed, and sometimes even dismissive. There's often audible sighing or irritation when trying to find an appointment time that works. It's clear they don't want to be there, and unfortunately it shows in the service. The only reason I continue to return is because this is the closest location covered by my insurance. If proximity or insurance coverage isn't an issue for you, I would strongly recommend choosing a different provider. The doctors are excellent, but the overall experience is significantly downgraded by the front desk staff.

Dr. Press was outstanding!! He spent a lot of time with him explaining eye issues and fine tuning…read morehis prescription to give him the best vision. We recommend him highly.

Dr Press is an outstanding eye doctor. After my cataract surgery I had issues with still having…read moreblurry vision. In no time he found the prescription I needed to see clearly. He also treated my grandson and fitted him with contacts that very day. Extremely thorough, even took my blood pressure. Never had that done at an eye appointment before. Thank Dr Press.

Dr.Goerl is an awesome doctor and human being. Always great with my family and very accommodating…read more I had an emergency with a sudden onset of double vision, Dr.Goerl called me in 10 minutes outside office hours to give me an emergency eye consult. He also cut into his lunch hour the next day so I can be seen. I cannot say enough about how great Dr.Goerl is.

after going to this chain place in haymarket and having the worst experience in my entire life and…read moreI am old as dirt so that is saying a lot I decided to read reviews which I had forgotten to do with this other place. I saw Dr. Goerl had some really good reviews. so I made an appt and my word he was amazing as was his staff everyone could not have been more kind considerate and helpful if they tried. thank you Dr. Goerl and thank you for taking care of my husband as well it was a pleasure meeting you

I've been going to the Optical Center for many, many years. The staff is very skilled at fitting…read moreand adjusting glasses. The prescriptions have always been filled perfectly! Repairs? That too!! I dropped a pair of glasses on a gravel road while walking my dogs. Two days later I found them after a car had run over them and done some severe damage. The Optical Center was able to put them back in shape! I appreciate the friendly and talented staff.

I have been going to The Optical Center in Winchester, Virginia, for years and have never thought…read moreabout going anywhere else! All the employees are wonderful and do an excellent job. When one purchases glasses from them, they take excellent care of any repair needs in a timely and most cost effective way often for free as part of their customer service. For example, I have taken in glasses occasionally that were pretty badly bent after accidentally sitting on them and they were able to straighten out the glasses good as new right on the spot. Also, in this shop, when it is a quick repair, you can watch them work on your glasses...pretty amazing craftsmen. Friendly, professional, personable, and tend to remember who you are as a regular customer. I very much enjoy going there to purchase and repair my glasses. By the way, nice selection of glasses. Have never failed to find a pair I liked. Highly recommend this business!