I just want to give a big shout out to Dr. Robson and her office for getting me when I was having a…read moredouble vision problem with my glasses. I had seen another optometrist in the office who has left and they fit me in and re-examined my eyes and figured out I needed a prism placed in my glasses!! WONDERFUL! Everyone is so nice, friendly and helpful in this office. I have been coming for over 2 years and have never had a bad experience ever! Thank you so much for all you do!!

Dr. Amanda Morris and Tish who works with customers fitting glasses are phenomenal. The person…read morebooking and rescheduling appointments on the phone needs to learn some basic customer service skills. I had to reschedule a missed appointment, because of an extremely stressful week, and she treated me like a criminal and like she was personally insulted that I had the audacity to miss an appointment. After telling me I couldn't reschedule until I paid a $35 missed appointment fee (its not what you say, its how you say it) she booked me 5 months out. Lady, you should learn how to smile when you talk and try not to take things so personally. Yes, that's what it felt like...like I did something criminal by "missing an appointment." Like I was going I flee the country without paying you $35 before you would consider rescheduling my appointment. Life happens. I've spent thousands there over the years. There are other practices around. I did not appreciate your tone.

Berryville Optometry is to glasses what Olivander's is to wands…read more Dr. Twigg is so wonderful and thorough -- every time I come here I learn so much about eyes and vision, and I absolutely love that he is knowledgeable and willing to answer my questions. While sometimes that thoroughness can come with a price -- in the form of a wait before your appointment -- ultimately it's worth it; just bring a book while you are waiting. Or, if you don't like that kind of attention, then just don't come here. In the end, when you leave, you will come out with glasses (or contacts) that are really perfect for your needs. I have come in with all kinds of weird things to say about my vision or why I don't like my glasses or the weird reaction I have to eye drops, and Dr. Twigg has taken all of my comments with a stride and has addressed all of my concerns seriously and methodically. I appreciate his comprehensive, rational approach and will time my visits to Berryville accordingly so that I can hopefully keep coming here. It also is crazy that the gentleman who helps you pick out glasses literally remembers every face who walks in the door. When I came in without my glasses but needing a second pair, he said, "ah, yes, willow ten inch with dragon heartstring..." or basically the glasses equivalent.

This was the worst optometrist experience of my life. The eye doctor was okay. However, no advanced…read morewarning was given that my eyes would be dilated and this is first time ever that I was not given a copy of my prescription. The optician was horrible. He was absolutely no help with picking out & fitting frames and their selection is severely limited. He also appears to have no clue how to adjust frames. I went back several times for adjustments without success. In fact, the last time he made the situation worse. I finally got so frustrated I went back to my old glasses. This was a huge waste of both time and money!

Have used The Optical Center for years. You won't find better service anywhere. Try them you won't…read morebe disappointed. Joan R.

I've been going to the Optical Center for many, many years. The staff is very skilled at fitting…read moreand adjusting glasses. The prescriptions have always been filled perfectly! Repairs? That too!! I dropped a pair of glasses on a gravel road while walking my dogs. Two days later I found them after a car had run over them and done some severe damage. The Optical Center was able to put them back in shape! I appreciate the friendly and talented staff.

My care from Dr. Robson and her staff is professional and friendly. Aging eyesight can be scary,…read morebut less so getting the proper help!

I've been going to her for years. I'd definitely recommend. She's very thorough and pro-active in…read morelooking for future problems due to my family history

Retina Associates is an excellent group practice; each of the physicians and all of the techs are…read morehighly competent. We have experienced their capacity for empathy and for providing clear explanations. My husband has Type II diabetes. He started having difficulty with his vision which had always been excellent nearly three years ago. At first he thought it was just age-related near vision loss that can make reading and using a computer difficult. An excellent Winchester optometrist, Dr. Michael Dieboldt, OD, closely examined my husband's left retina, and disturbed by what he saw, referred him to Retina Associates on the Valley Health campus in Winchester. Jason Ruggiero, MD, attended Brown University as an undergraduate, attended Medical School at New York University, interned at Yale's St. Raphael Hospital, was a resident at the University of California at San Francisco and studied at the Schier Eye Institute, University of Pennsylvania, was the first to examine and diagnose my husband's condition: retinal branch vein occlusion. Dr. Ruggiero explained what was happening, that the retinal damage cannot be cured, but it can be carefully monitored and treated so the swelling and seepage from the blocked blood vessels is controlled. The condition must be carefully monitored and treatment adjusted as indicated. What was once an intractable conditon that ultimately led to blindness can be managed and what remains of the vision can be preserved. Because so many seniors in the Shenandoah Valley region have Type II diabetes, Retina Associates treats many patients and at times, the waiting room can be quite full because a staff member may be called in by the Winchester Emergency Room physicians after a shooting or serious eye injury. Of course, these are unpredictable situations and patients need to be aware that they can occur. One additional point, my husband or I have been seen by every member of the physician team at Retina Associates, and all of the techs and nurses have been excellent. It is important to realize that this is a team, and teams have to function well together in order to provide optimum care to patients. After well over two years, if I could give this team a 10-rating, I would. They are a superb health care team.

I believe that the doctor who repaired a retinal tear for me did a good job. His personality has…read morebeen difficult to deal with however. In my first visit he told me I was "a terrible patient" (his words exactly). At my subsequent visits, his manner has been fast and icy cold. Zero bedside manner. He announced I had Macular degeneration, and when I gently enquired about it, he was dismissive, in a hurry, and very touchy. Avoid him. The woman doctor I had once when he was away was gentle, no pain whatsoever.

Went through a great annual eye exam. Received professional and knowledgeable service from Dr…read more Bruce Keenan and all members of the staff. Ordered products to receive later was done very fast and accurately.

We have been going to Dr. Keenan with our entire family for over 15 years. He is exceptional in…read morehis manner and seems to be very careful with our diagnoses. He has caught issues that other doctors missed and has worked with our other doctors when necessary.

Been going to Dr. Simmers for many years because he is the best!! He takes his time to answer all…read moreyour questions.

I've never been spoken to by a physician's office staff so rudely. So much for welcoming a new…read morepatient to the office.

Dr. Deiboldt and Dr. Fink share a practice in Front Royal and in Winchester, VA. Dr. Fink is very…read morehighly regarded throughout the area as a surgeon (especially cataract surgery) and Dr. Deiboldt is one of the most professional, thorough, and knowledgeable optometrists I have ever visited. Many of us have had occasion to visit optometrists to get fitted for prescription glasses, but Dr. Deiboldt goes the extra mile to make sure that he covers every possible option before recommending the best remedy that is right for you.

I liked Dr. Fink. He was very knowledgeable and polite. I needed a prescription for eye drops…read morethat the insurance required the physician's prior approval. I ran out of my medication waiting for the approval, only to then learn that Dr. Fink doesn't do prior approvals. His office told me I could get a Good Rx card. The pharmacy advised the medication would cost $300 with the Good Rx card. Thankfully, my general practitioner provided the prior authorization and I was able to get the prescription for $30.