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Eyeglass Factory The

4.5 (6 reviews)
Open • 9:00 am - 6:00 pm

Services - Eyeglass Factory The

Eyewear fitting

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The Eye Care Center - Dr. Sona Kalra, Optometrist

The Eye Care Center

2.9(7 reviews)
0.0 mi

I have been seeing the Drs. at The Eye Care Center the past 3 years for my yearly eye exam. I had…read morerecently scheduled appointments for myself and my son and last minute needed to add my other son. I was planning just to give him my appointment and move myself to another day. The receptionist/assistant was very nice and helpful and offered to check with the Dr. who was able to fit all three of us in for appointments at our scheduled time. We were there less than an hour and on our way. I also like that I don't feel pressured to purchase glasses anywhere specific. They work with The Eye Glass Factory that is adjacent so they can help you if you would like but ultimately the Dr. writes your prescriptions and you can purchase wherever you'd like. We went back last Friday for my son to be fitted for contacts and the receptionist/assistant was great in teaching him how to put them in and take them out. He was quite nervous and she was very patient and helpful!

This review is of the Optometrist, not the retail center for glasses as the ladies there were…read morewonderful. Dr. Kalra, however, had terrible "bedside" manners, truly inexusable, wouldn't answer basic questions, was terse, wouldn't even tell me the degree of vision degradation that I had (I answered this for myself with a 5 min google search using the diagnosis code, I have mild far hyperopia, far sightedness). I explained I hadn't been to an eye doctor in 20+ years and he didn't give me more than a few sentences, didn't even review my family medical history with me (which includes major macular degeneration). In summary, the ladies selling the glasses are great but the physician is a waste of your time and money if you have any reasonable expectation of physician/patient interaction.

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The Eye Care Center - Dr. Minu Shah, Optometrist

Dr. Minu Shah, Optometrist

The Eye Care Center

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MyEyeDr

MyEyeDr

3.1(34 reviews)
1.9 mi
•$$

As I do not have eye insurance, I am very careful where I spend my money. This is my second annual…read more eye exam at My Eye Doctor. The staff is super friendly and helpful. I especially like Dr Refahi - she was proficient in giving my eye exam and very thorough in explaining the changes in my prescription. She truly cared about the health of my eyes and discussed my lifestyle (time on the computer, my difficulty threading a needle when sewing, and sun glare off the river while kayaking) in order to give me the best advice possible on appropriate eyewear. The staff then used this information to help me select the best lenses and frames. Even better for me, the cost was considerably less than I had been paying for eyewear in the DC area. So, Great Dr, friendly and efficient staff, less expensive eyewear!!

Appointments are a month or more out. If you don't confirm your appointment the day before you…read morewill be moved to over flow and told that you will need to reschedule because the doctor is over booked. In all of my years I have NEVER been treated like this by any business. I do not care how good the doctor may be or not be, because their front office is seriously flawed. Block out the day before your appointment as a day off because you will need to respond to their late notifications by a certain time. They also will tell you that they tried to call all the Friday before however your phone will mysteriously have zero record of any calls from them. Many more businesses that will treat you more like an adult than a 5 year old. Stay Away!!!!

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MyEyeDr
MyEyeDr
MyEyeDr

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Eyeglass Factory The - opticians - Updated May 2026

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